Hotel Shops for one A Closer Look Client Just Got Much Less Desirable for Me.

"Hello [Client] Hotels Shoppers,

Please note the following change for your Hotels Overnight Stay events.

Beginning July 1, 2013, [Client] Hotel Overnight Stay shops will no longer be reimbursed by check from A Closer Look. Your charges will be reversed to your credit cards within 10 days of approval of your mystery shopping report.

Also note this will apply to [Client] Hotels Overnight Stay shops ONLY. If you are scheduled for a [Client] Hotels Bar shop you will pay cash as instructed and you will be reimbursed by check from A Closer Look per the normal reimbursement schedule."

Bye bye, credit card rewards.

I realize this is a welcome change for some shoppers, but this will affect me negatively and make the shops less desirable. Oh well.

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Edited 1 time(s). Last edit at 10/11/2013 04:40PM by CAscotch.

Wow! Somehow I missed the memo! Have written to them to find out which hotel client, as that entirely removes my incentiove to do a "no fee" hotel shop.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

It's their high end hotel management company with hotels in multiple states and different brands. I'm in about the same boat as you. This does not entirely removes my desire to do these shops, but it's close.

BusyBeeBuzzBuzzBuzz Wrote:
-------------------------------------------------------
> It's their high end hotel management company with
> hotels in multiple states and different brands.
> I'm in about the same boat as you. This does not
> entirely removes my desire to do these shops, but
> it's close.

You would still get points though for the hotel stay. right? In many cases that still works for me.

Liz

Sometimes with the reversal they back the reward points out as well....

Depends on the client.

Edited 1 time(s). Last edit at 10/11/2013 04:40PM by CAscotch.

I do a bunch of hotel shops for them and did not get this email. Maybe I never did this specific client?

Edited 1 time(s). Last edit at 10/11/2013 04:38PM by CAscotch.

SteveSoCal Wrote:
-------------------------------------------------------
> Sometimes with the reversal they back the reward
> points out as well....
>
> Depends on the client.

Fortunately all of the ones I have done in the past have allowed me to keep the points.

Liz

I asked and was told that I did nosy get the email because I had never worked for that client. Indeed, I had never heard of the client.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.

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I take it then that this does not refer to the lower end client of theirs I shopped recently?

You are correct so far.

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Hotel Shops for one A Closer Look Client Just Got Much Less Desirable for Me.

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