Mystery Shopping Company Discussion

Superior Customer Solutions?

Just got an email from them because NSS gave them my info. Ever heard of them?

Edited 1 time(s). Last edit at 08/07/2013 03:41PM by shopsuey.
August 06, 2013 11:15PM

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I had never heard of them. Maybe someone else will reply to you.

I went to their website and sent an e-mail to see if they have shops in Alberta.
August 07, 2013 07:25PM

I received the same letter referencing a referral from NSS, I requested, and received, company information from Katy Gravatt. She was forthcoming, "My company is fairly new and I have not yet registered with MSPA, though I do plan on doing so soon. I have been working in this industry for 11 years now with National Shopping Service. I started SCS about a year ago to cater to smaller clients who have fewer locations and/or lower shop frequency. I have found that there are many small companies that have a hard time finding MS companies that will take smaller accounts, so that's what my company is designed to do."

I appreciated Katy being receptive to my due diligence prior to registering with SCS. She proactively provided references and has been nothing but polite and professional. I look forward to completing an assignment for "SCS" next week $15/$60. She indicated she would be happy to share her contact information:
Superior Customer Solutions
(888) 928-5068
(888) 899-2509 (fax)
September 06, 2013 11:06AM

I've done shops with Katy for three companies. Katy is a delight to work with, very responsive and the reports are all very straightforward. Payment is through PayPal.

I'm waiting to hear about what shops are available in September.
September 08, 2013 11:14PM

Do you have to email to apply/sign up? I can't find a link for a new shopper...
September 09, 2013 07:54AM

I think Katy reached out to me in an email. You could always use the contact info listed by mysterymom above.

Good luck!
September 11, 2013 09:52PM
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