Is it just me or is their entire site, from the way they orgainze their shops and the information that goes with them, right to the form, a pain? I have a college degree, and previously worked in the computer field, yet I find this site confusing and hard to follow at times.

I did not find the site intuitive. But in my market there is so little I am eligible for that I don't do many shops for them. I originally signed up for direct deposit with them and when I changed banks a couple of years ago I was pretty disgusted that with everybody but them I could change my direct deposit information directly on the web site. I have a mental note that if I ever accept another job from them I need to print and snail mail the direct deposit change information because on their site I can't even change it to 'send me a check'.

Not intuitive. Good way to phrase it. Not user-friendly and just damn confusing also come to mind!

I think it suffers from a "pretty" but unuseable design. What I mean is, it would not get past those who are aware of HIC issues in web design.

Everyone is a genius at least once a year. A real genius has his original ideas closer together.
~Georg C. Lichtenberg

I remember the first job I requested from them. I couldn't tell if I had gotten it or not and ended up emailing them to ask. It had been assigned to me but I needed a roadmap to find it.

Cyber briefcase, information library, assingment sheets, etc. What ever happened to guidelines and forms? I had to email them to figure wtf I did and if I did the right thing. They said "Oh, that is on the third page in the library, to check off n/a, then submit. Then your assingment will be moved to assignments pending review, then you can go into there after the return, which should be done in less than 10 days or no later than the end of the current month of the shop."

Huh? That was way too much to process! LOL

Haven't signed with them, not likely to unless times get much tougher. Thanks for the scoop.