Sentry Marketing - payment problems?
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We ought to have a thread called "Trash and Crap" to accommodate these baseless complaints.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
What I don't understand is the first rant and accusations of scams were on December 29. Now it appears that was right at day 59 or 60 for a company with 60 day terms and that pays by check. How many of us don't allow at least a few days for the USPS and possibly a few more when it is over the holidays?
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
MDN------>HB1961 has been b**t**ing since Dec. Read his other post in the latest SM posts. He states the same hararassing post. Most of us have very few problems waiting 60 to 90 days for payment. SM has answers him on this forum and in private, but it is not enough.
I think HB1961 is feeding off our energy, to continue to ignite his disgruntled flame. His 7 posts are all about defaming SM and its retails shops. SM has even come on this forum to support their working with 1961 but he still is running renegade. There is no help for him. Our useful advice went unheeded. 1961 does not want our help. He only wants to complains. He has had a chance to tell us more, but has not. He doesn't even want SM to work with him. His complaints are many and one sided. "His way or the hi-way." He is over the edge.
I think HB1961 is feeding off our energy, to continue to ignite his disgruntled flame. His 7 posts are all about defaming SM and its retails shops. SM has even come on this forum to support their working with 1961 but he still is running renegade. There is no help for him. Our useful advice went unheeded. 1961 does not want our help. He only wants to complains. He has had a chance to tell us more, but has not. He doesn't even want SM to work with him. His complaints are many and one sided. "His way or the hi-way." He is over the edge.
Yes, he's pulling multiple threads to the top, all with the same trash comments. Off the island, off the island!
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
Edit: I did not realize I had already replied to this thread.
Edited 1 time(s). Last edit at 02/08/2014 08:09PM by Goofy.
Edited 1 time(s). Last edit at 02/08/2014 08:09PM by Goofy.
I did a job for Sentry and moved...my check got lost in mail, I wrote Dave, he sent another, no problem. Since there are two side's to one story, was the report accepted, rejected or what. I never had problems getting paid, and Dave always responds.
Live consciously....
I have always been paid on time by Sentry. I am also tired of people complaining.
MF de-actived me, and I'm not crying in my Martini....just move on, not the end of the world. Who fruggin cares.
I did the massage shop for Senty, loved it, moved and the check got lost. I wrote Dave, and a new check was sent.
I think he is fair and pays when a shop is done correctly and submitted. He seems to be the scape goat because he posts, who else would have the courage.
I did the massage shop for Senty, loved it, moved and the check got lost. I wrote Dave, and a new check was sent.
I think he is fair and pays when a shop is done correctly and submitted. He seems to be the scape goat because he posts, who else would have the courage.
Live consciously....
How long after status on their website says 'paid' till the check should be expected? Did a shop dec 5 that says 'paid'...not sure how long it has been marked 'paid'.
_LA_ Wrote:
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> How long after status on their website says 'paid'
> till the check should be expected? Did a shop dec
> 5 that says 'paid'...not sure how long it has been
> marked 'paid'.
Did you get in touch with SM or its owner, Dave? It is not good to start complaining until you have gone through the chain of command.
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> How long after status on their website says 'paid'
> till the check should be expected? Did a shop dec
> 5 that says 'paid'...not sure how long it has been
> marked 'paid'.
Did you get in touch with SM or its owner, Dave? It is not good to start complaining until you have gone through the chain of command.
I think the pay schedule is 60 days after shop acceptance. Let's say they got it cleared through editing about December 10. That would make 60 days about February 10. Mail will be a day or so. Should be about now.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
'Sojo', maybe YOU would complain, but that's not how I do business. Please keep your negativity to yourself.
Mdavisnowell, thank you. Wasn't sure how much process the check has to go through in between 'paid' and 'mailing'...sounds like it should be about cooked
LA
Mdavisnowell, thank you. Wasn't sure how much process the check has to go through in between 'paid' and 'mailing'...sounds like it should be about cooked
LA
I hope you get paid but there is a segment about pay on there website. There is also a section about what to do it you pay has not arrived according to SM schedule. So whose complaining SM and Dave read every post on this forum, even when they are not answering you. It all has to do with the chain of command protocol.
SM and Dave read every post on this forum, even when they are not answering you. It all has to do with the chain of command protocol.
When people can't find information it is often quicker to ask here. That is not complaining. Going up the chain of command would not be contacting the owner directly and first.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Irene, the horse is dead, but not everybody knows the horse is dead.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
MDavisnowell Wrote:
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> Irene, the horse is dead, but not everybody knows
> the horse is dead.
Exactly! Maybe it died in a far away field.
(heart)
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> Irene, the horse is dead, but not everybody knows
> the horse is dead.
Exactly! Maybe it died in a far away field.
(heart)
I intend to live forever. So far, so good.
I think the horse has been resurrected, re-beaten, stuffed, propped up against a wall and beaten a bit more just to be sure it was dead.
If there's a problem, submit a trouble ticket. If that fails, contact Dave directly. Pretty short chain we are talking about here...
If there's a problem, submit a trouble ticket. If that fails, contact Dave directly. Pretty short chain we are talking about here...
what's with this horse business.
Change the wording. It's terrible!
Change the wording. It's terrible!
Okay, I think the vampire has been resurrected, re-beaten, stuffed, propped up against a wall and beaten a bit more just to be sure it was dead....and died in a far away field. The End.
(heart)
(heart)
I intend to live forever. So far, so good.
Problem is, even contacting Dave personally and without raising alerts on these boards, doesn't always work, unless it benefits him.
SteveSoCal Wrote:
-------------------------------------------------------
> I think the horse has been resurrected, re-beaten,
> stuffed, propped up against a wall and beaten a
> bit more just to be sure it was dead.
>
> If there's a problem, submit a trouble ticket. If
> that fails, contact Dave directly. Pretty short
> chain we are talking about here...
SteveSoCal Wrote:
-------------------------------------------------------
> I think the horse has been resurrected, re-beaten,
> stuffed, propped up against a wall and beaten a
> bit more just to be sure it was dead.
>
> If there's a problem, submit a trouble ticket. If
> that fails, contact Dave directly. Pretty short
> chain we are talking about here...
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I am not the most active member of this public forum. In fact I rarely log on to check updates a few minutes weekly. Please do not think I am ignoring you if I do not respond to your input right away. Happy Shopping!
I am not the most active member of this public forum. In fact I rarely log on to check updates a few minutes weekly. Please do not think I am ignoring you if I do not respond to your input right away. Happy Shopping!
Day2Day,
If you contacted me and I did not respond, I apologize. If you'd like to reach out to me directly, please email me at dave@sentrymarketing.com and I will promptly review your issue.
Thanks
Dave
If you contacted me and I did not respond, I apologize. If you'd like to reach out to me directly, please email me at dave@sentrymarketing.com and I will promptly review your issue.
Thanks
Dave
Dave,
Judging from previous posts, also in this same thread you are one MSC owner who has demonstrated a proclivity for identifying shoppers on these boards. You sound like you can claim to know our identity with certainty. In fact you address OP's and refer to their cases accurately.
Is this your little trap to discover who I am too? Is that why you want me to email you? No thank you. I won't take your bait. In any case you've missed the boat now! It is LONG over between me and Sentry.
Judging from previous posts, also in this same thread you are one MSC owner who has demonstrated a proclivity for identifying shoppers on these boards. You sound like you can claim to know our identity with certainty. In fact you address OP's and refer to their cases accurately.
Is this your little trap to discover who I am too? Is that why you want me to email you? No thank you. I won't take your bait. In any case you've missed the boat now! It is LONG over between me and Sentry.
************************************************************************************************
I am not the most active member of this public forum. In fact I rarely log on to check updates a few minutes weekly. Please do not think I am ignoring you if I do not respond to your input right away. Happy Shopping!
I am not the most active member of this public forum. In fact I rarely log on to check updates a few minutes weekly. Please do not think I am ignoring you if I do not respond to your input right away. Happy Shopping!
Good luck ! Just be very careful ! My advise is, pick a shop you can afford NOT to get paid for, just in case
I was the original poster of the complaint. Thanks for all the wonderful private messages of support. In response to all the questions on how this matter concluded, here is an update on the outcome of my communication with Dave. After confirming that the scheduler no longer worked for Sentry , I asked him to give me her contacts . He said he wanted to contact her first to "let her know" that I will be reaching out to her. He claimed that he emailed her and never heard from her. That was the last I heard from Dave about this issue. I asked him again to give me her contact information but he ignored my emails. So there you have it ladies and gentlemen, Sentry marketing at their best.
I cannot discuss any further action that I took on this matter. I hope that none of you ever have to experience what I went through with Sentry. They left me with such a bad taste that even now I cannot patronize the client for whom the massage was for !
I cannot discuss any further action that I took on this matter. I hope that none of you ever have to experience what I went through with Sentry. They left me with such a bad taste that even now I cannot patronize the client for whom the massage was for !
I had a chance to review this sitution again. As a part of the review I check our email and ticketing systems for communcation to and from the op.
As was discussed previously, more than four months passed between the date the assignment was scheduled and the date the op contacted us to check on payment. The last email that our company received from the op was on June 12, 2013. The last communicaiton we've had with the op was on November 11, 2013 when I responded to her support ticket to let her know that we were unable to reach the scheduler who was handling the account the previous June.
If the op had submitted a support ticket on June 13 or June 14, it is very likely that the outcome of this situation would have been very different. Alternately, a search of our company name on this site would have uncovered alternate contact information for our company. While I understand the op's frustration about not being paid for her assignment, I do believe it was avoidable.
As was discussed previously, more than four months passed between the date the assignment was scheduled and the date the op contacted us to check on payment. The last email that our company received from the op was on June 12, 2013. The last communicaiton we've had with the op was on November 11, 2013 when I responded to her support ticket to let her know that we were unable to reach the scheduler who was handling the account the previous June.
If the op had submitted a support ticket on June 13 or June 14, it is very likely that the outcome of this situation would have been very different. Alternately, a search of our company name on this site would have uncovered alternate contact information for our company. While I understand the op's frustration about not being paid for her assignment, I do believe it was avoidable.
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