kenasch Wrote:
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> I usually ask the MF caller about
> the weather in Manila or something else about
> their country and have a pleasant short
> conversation with them. I have never had a bad
> experience with the MF schedulers. I guess I am
> the exception.
I have found them, for the most part, to be very pleasant and friendly on the phone. I think they may have teams that handle specific projects. The associates who call for the more common food shops are generally very articulate and usually offer reasonable bonuses -- and I usually end up hearing from the same folks every month. Since I completed a couple of the less-common food shops, I have started receiving calls from different individuals about those shops, too. The ones who call about those are still articulate and courteous but not nearly as friendly and not nearly as forthcoming with the bonus money. Needless to say, I appreciate hearing from the first group a bit more than the second.
On principle, I am not a fan of outsourcing, but my issue is not with the people on the other end of the phone.
Edited to add: On the original topic, I think Michael C is correct about the use of dialing software being the reason for the occcasional lack of a polite greeting on the phone. That said, I usually do get a pleasant introduction and a glorious mispronunciation of my name when I answer the phone for them.
Edited 1 time(s). Last edit at 01/03/2014 06:08PM by Omgee.