AustinMom Wrote:
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>
> As to the warnings about penalties, I actually
> like SOME warnings from MSCs, although if they go
> too far, I find them insulting. I think MSC's
> should be very clear and their ICs should
> understand that not correctly performing the
> requirements of an assignment leads to nonpayment.
> Some MSCs give no real warnings. They state the
> shop requirements without saying "If you don't do
> this, we will not accept your shop and we will not
> pay you." A lot of newer shoppers tend to not
> understand that if they do not perform the shop
> according to the guidelines, they will not be
> paid. It is their perception that if they show up
> and try, they will get paid, whether the shop is
> successfully performed or not. We get a lot of
> posts from newer shoppers who are distressed that
> they made "a little mistake" (which, when they
> explain, frequently turns out to be a big mistake)
> and will not be paid and they feel nobody warned
> them. So, I support companies stating very
> clearly that they will not pay if the report is
> not completed correctly.
>
Did that when I first started years ago. Got a restaraunt shop where you had to also interact with the bartender. The shop instructions were 20+ pages, the survey was 15. They also had a second set of examples that was 6 pages. I had to take a second person on this shop. I read everything twice. I gave it to my friend to read and he read everything twice. Never saw that you had to order a drink. I interacted with the bartender by asking directions to restroom after getting a glass of water. They rejected the report and never payed. That was my learning experience. I never did find the line they sent me highlighted about ordering a drink even though I re-read the all the documents again.