Help Please -- Sentry Marketing
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Contact Sentry.
If you go to the home page, not the shopper's portal, you will find a link at the bottom "About us." Click on that and a page that includes a support link from which you can submit a ticket. Here's the link.
[www.sentrymarketing.com]
The MSPA also supplies a link to the home page, a contact name and phone number from their list of MSPs.
Good luck.
If you go to the home page, not the shopper's portal, you will find a link at the bottom "About us." Click on that and a page that includes a support link from which you can submit a ticket. Here's the link.
[www.sentrymarketing.com]
The MSPA also supplies a link to the home page, a contact name and phone number from their list of MSPs.
Good luck.
Happily shopping Rhode Island and nearby Massachusetts and Connecticut
This has been done, but the issue is still not resolved. Thanks for answering. You were the only one that did. Based on my other reading about this company on this board - I believe folks are scared to speak up.
The company has handled several things in a very unprofessional manner and it looks as though they do not plan to correct my payment. I warn other shoppers to be very careful with them.
The company has handled several things in a very unprofessional manner and it looks as though they do not plan to correct my payment. I warn other shoppers to be very careful with them.
Part of the reasoñ you got no response îs that this is posted under Merchandising rather than Mystery Shopping. Many of us do not merchandise and do not read this section. Vlade gave you good advice - contact Sentry. Ask for Dàvè.
Dave,
I have contacted your directly and you didn't reply to my message. I am sure that you know exactly who I am.
It has been over a week now. I would like to receive the full payment that I am due. I have not gotten a reply and I was deactivated after inquiring about my payment.
This doesn't sit well after other decisions that I would describe as unethical. I have made an effort to handle it with the company privately. However, the attempts have been futile.
I hope that others are very careful before accepting these shops.
I have contacted your directly and you didn't reply to my message. I am sure that you know exactly who I am.
It has been over a week now. I would like to receive the full payment that I am due. I have not gotten a reply and I was deactivated after inquiring about my payment.
This doesn't sit well after other decisions that I would describe as unethical. I have made an effort to handle it with the company privately. However, the attempts have been futile.
I hope that others are very careful before accepting these shops.
Shopper5298
I've reviewed my email back to February 17 and I cannot find an email from a shopper which seems familair with your sitation. I do not know who you are nor am I familar with your situation.
How did you contact me? If it was by email, I do not recall reciveing an email. What email address did you send the inquiry to?
Can you elaborate on the behavior that you consider unethical? Again, without more information, I cannot reply. I am more than willing to discuss your situation privately or otherwise. You may not recive the resoluation you want, but you will recieve a promptly reply to your inquiry.
I urge you to email me as soon as possible to I can research your issue. Please contact me directly at dave@sentrymarketing.com.
Dave
Edited 1 time(s). Last edit at 03/02/2014 12:23AM by Sentry Marketing.
I've reviewed my email back to February 17 and I cannot find an email from a shopper which seems familair with your sitation. I do not know who you are nor am I familar with your situation.
How did you contact me? If it was by email, I do not recall reciveing an email. What email address did you send the inquiry to?
Can you elaborate on the behavior that you consider unethical? Again, without more information, I cannot reply. I am more than willing to discuss your situation privately or otherwise. You may not recive the resoluation you want, but you will recieve a promptly reply to your inquiry.
I urge you to email me as soon as possible to I can research your issue. Please contact me directly at dave@sentrymarketing.com.
Dave
Edited 1 time(s). Last edit at 03/02/2014 12:23AM by Sentry Marketing.
Why was the subject of this thread changed from "Help Please" to "Help Please - Sentry Marketing"?
Probably to make it easier for readers. Just saying "Help Please" is too vague. It has been suggested before that subject lines carry relevant information.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Dave queries:
Why was the subject of this thread changed from "Help Please" to "Help Please - Sentry Marketing"?
Lisa responds:
Probably to make it easier for readers.
BOB'S comment:
That certainly sounds logical to me.
Lisa continues:
Just saying "Help Please" is too vague.
BOB agrees.
Lisa concludes:
It has been suggested before that subject lines carry relevant information.
BOB'S opinion:
That's a great suggestion.
I chose to string Lisa's post in the above manner to highlight it's brevity, conciseness and the business manner in which her verbiage replied to Dave's concern.
Why was the subject of this thread changed from "Help Please" to "Help Please - Sentry Marketing"?
Lisa responds:
Probably to make it easier for readers.
BOB'S comment:
That certainly sounds logical to me.
Lisa continues:
Just saying "Help Please" is too vague.
BOB agrees.
Lisa concludes:
It has been suggested before that subject lines carry relevant information.
BOB'S opinion:
That's a great suggestion.
I chose to string Lisa's post in the above manner to highlight it's brevity, conciseness and the business manner in which her verbiage replied to Dave's concern.
I think D from SM was just being petty. The thread would not have gotten his attention, if it was just about HELP. 
Perhaps the OP wanted to public get HELP from SM 'cause it sounded like they were getting nowhere with SM going privately.
And we all know that Dave's RED landline phone starts "ringing off the hook" when its name or SM gets mentioned here on the forum.
Edited 1 time(s). Last edit at 03/02/2014 11:46PM by sojo917.
Perhaps the OP wanted to public get HELP from SM 'cause it sounded like they were getting nowhere with SM going privately.
And we all know that Dave's RED landline phone starts "ringing off the hook" when its name or SM gets mentioned here on the forum.
Edited 1 time(s). Last edit at 03/02/2014 11:46PM by sojo917.
Well, they're for certain not going to get anywhere if they don't respond to his request for information with something other than terse comments that they got in touch earlier. I think it's great that Dave watches the forum and addresses posts concerning his company. I wish all the company owners did that. It would mean they thought the forum and its members were important and I would be grateful if they took time to communicate with us.
Sojo, you seem to be irritated any time that Dave posts and what's with hare hare bunny bunny whatever? What exactly does that mean? I'm sure you know you can toggle him and you won't see future posts, but it sounds like what you really want to do is bait him every time he posts. Hare hare rabbit rabbit bunny bunny snake snake.
Sojo, you seem to be irritated any time that Dave posts and what's with hare hare bunny bunny whatever? What exactly does that mean? I'm sure you know you can toggle him and you won't see future posts, but it sounds like what you really want to do is bait him every time he posts. Hare hare rabbit rabbit bunny bunny snake snake.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
MDN--->thank you for your opinion. D/SM does not have to read or react to the posts here. Because it is an opinion. I trust you are blessed with snakes or you would not have mentioned them. Again thank you.
And you must be blessed with hare hare rabbit rabbit bunny bunnies. I don't have any around the house and the barn cats take care of the snakes too, just doing their jobs. Of course Dave doesn't have to read or react to the posts here. Neither do you. Isn't equality great? Thank you for appreciating my opinion. It is my opinion that I would love to hear from CEO's of all the other MSCs on a regular basis. I would love for them to read this forum and feel free to comment without fear of personal attack. It is my opinion that we don't help ourselves when we carry grudges (for whatever reason) and pick at people when they post, no matter who they are. It is my opinion that none of us would like to be the object of a witch hunt every time we put something on the forum. It is my opinion we can be happier if we don't concentrate our time and efforts on making someone else miserable. Just my opinion. You can toggle me, too.
Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
I assure you that his reply is just for show. I sent him a very long and clearly written e-mail. He did not reply and I resent the e-mail after more than 2 weeks. He still did not reply. The 2nd reply was several weeks ago.
I sent a message to the scheduler. I received a reply from whomever she forwarded my inquiry to. It was inaccurate and incomplete. I replied to that message with clarification and have not gotten a reply. That was one week ago.
It would be totally illogical for me to post here as a first course of action. But you're right, I'm not going to get anywhere.
I sent a message to the scheduler. I received a reply from whomever she forwarded my inquiry to. It was inaccurate and incomplete. I replied to that message with clarification and have not gotten a reply. That was one week ago.
It would be totally illogical for me to post here as a first course of action. But you're right, I'm not going to get anywhere.
Shopper5298
If you believe that my reply here is for show, you are mistaken. I have replied to every person who has contacted me via this forum and I have no reason for not replying to your inquiry. I've seached my email cannot find any email communcation that fits the one you describe sending.
I've asked you to contact me directly so that I can research your issue. As of today, you have not contacted me. I am more than willing to look into your issue and provide you with a prompt reply, however, I cannot help you if you are not willing to contact me.
The ball is in your court.
Dave
dave@sentrymarketing.com
If you believe that my reply here is for show, you are mistaken. I have replied to every person who has contacted me via this forum and I have no reason for not replying to your inquiry. I've seached my email cannot find any email communcation that fits the one you describe sending.
I've asked you to contact me directly so that I can research your issue. As of today, you have not contacted me. I am more than willing to look into your issue and provide you with a prompt reply, however, I cannot help you if you are not willing to contact me.
The ball is in your court.
Dave
dave@sentrymarketing.com
Dave even has lengthy email discussions with people that he has a mutual dislike for! He's the best!
There are reasons that a body stays in motion
At the moment only demons come to mind
At the moment only demons come to mind
Shopper5298
Since Dave's email is not working for you for some reason, have you tried sending him a PM via this Forum?
*
Since Dave's email is not working for you for some reason, have you tried sending him a PM via this Forum?
*
NOTE: I'm not on the forum every day. If someone comments on my post, I might not reply right away. I've been a shopper since 1991. I've never done any work for a MS company in any other capacity.
Apparently Shopper 5298, you have made a well strong point. How many emails should one have to send before getting acknowledgement. D/SM have proved to be negligent in resolving your issue. If it could happen to you, how many other shoppers is it supposed to happen/ed too?
It is only March, without too much hesitation, maybe a mysterious check will show up soon, for that/those shop(s) in December. Then I would close the case on SM and D. Identity is one of the virtues of this shopping game. Once an MSC outs you, it could become a payback issue (he said, she said------>your gone.) Unless those massage shops were a lot of money, you may have to chalk it up to --->lesson learned, never again.
If as, Shoppers, turn to the MSC and its staff to resolved a shopping/payment problem, whom do we turned to resolved a problem with the MSC?
Some MSCs want to know everything about you. It is a changing world.
It is only March, without too much hesitation, maybe a mysterious check will show up soon, for that/those shop(s) in December. Then I would close the case on SM and D. Identity is one of the virtues of this shopping game. Once an MSC outs you, it could become a payback issue (he said, she said------>your gone.) Unless those massage shops were a lot of money, you may have to chalk it up to --->lesson learned, never again.
If as, Shoppers, turn to the MSC and its staff to resolved a shopping/payment problem, whom do we turned to resolved a problem with the MSC?
Some MSCs want to know everything about you. It is a changing world.
Sojo
Exactly how has it been proven that we have been negligent in resolving Shopper5298's issue? I've reviwed my email and cannot find an email that I've recived from a shopper in the last 30 days that matches the one Shopper5298 described sending. I've offered to research this issue for Shopper5298 if he/she will contact me. How are we supposed to respond to the claims that we have done something wrong without having the appropriate information?
If this is a legitimate issue, Shopper5298 should have no reservations about contacting me so that I can research and resolve this issue. Anyone who reads the posts on this forum related to our company will see that we have promptly addressed issues that have been brought to our attention. If remaining anonymous is more important that resolving this payment issue, there is nothing that I can do to assist this shopper.
Exactly how has it been proven that we have been negligent in resolving Shopper5298's issue? I've reviwed my email and cannot find an email that I've recived from a shopper in the last 30 days that matches the one Shopper5298 described sending. I've offered to research this issue for Shopper5298 if he/she will contact me. How are we supposed to respond to the claims that we have done something wrong without having the appropriate information?
If this is a legitimate issue, Shopper5298 should have no reservations about contacting me so that I can research and resolve this issue. Anyone who reads the posts on this forum related to our company will see that we have promptly addressed issues that have been brought to our attention. If remaining anonymous is more important that resolving this payment issue, there is nothing that I can do to assist this shopper.
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