Has anyone worked with this company before?

I'm pretty positive I have, but can't find a record for some reason... I don't recall anything that stands out either way, so I'm guessing they paid on time, etc.

I have and when they have shops in my area they are pretty easy. My gripe with them is that they send out a broadcast email to what I suspect is their whole database instead of using demographics.

Also, if you do a search you will find other threads on this MSC.

[www.mysteryshopforum.com]

There are at least 18 or so responses on this thread. It is the one you started last month about the company.

sorry about that. It's been a long week. My computer got hacked so all of my links have gone to lala land and is dancing with my paypal money.
Anyway I just signed up with them. Thanks

Does anyone know if they raise their rates, or offer bonuses? I finally bit the bullet and gave them all my info. The rates are a little odd with dollars and change, which is why I wonder if they periodically increase them.

Never seen a bonus in my area, but then again, there is no reason to when all the shops are picked up within an hour of posting them. Easiest shops I have ever done, and they pay like clockwork.

I have an issue with this company.... I had a shop where I was to browse for up to 30 minutes, and look for a specific type of employee. If I did not see them, I was to then approach an employee in the area where they were supposed to be working and ask if that type of employee was working.....

I entered the store, went to the area where the employee was supposed to be, as was listed in my guidelines, and a curveball was thrown... I was approached by another type of employee and offered help. That person was the only employee in that area.
If I said "No, just browsing." It would then look weird if I later go to him and ask about this other type of employee.... If I say yes, then I cannot complete the shop due to the same reason.... I don't have time to call in to ask what they want done in this situation that was not addressed in their guidelines.... So I asked if the target type of employee was working and the employee I am talking to takes me to the schedule and shows me that the target will not be in until the next day(or until after 4pm that day)... So there was no chance of had I waited the additional time I could possibly have a positive completion of this shop.

I write it as a "Fail" (which based on all info received and confirmed by management it was) MVentix refuses to pay because I did not wait the 30 minutes to ask if the target type of employee was working.

They want you to reveal yourself as a shopper in order to pay you. BTW, they could not answer the simple question of what I should have done in the situation of what should have been done once I was approached.

They refuse to be reasonable about it, and they refuse to allow me to appeal the decision to the CEO.

When I first called in, everyone I spoke with agreed it was unreasonable to expect me to possibly reveal myself by waiting 30 minutes after being approached, then after I requested to appeal the decision, they said they would have the program manager CALL me.

She refused to call me and when I called back 3 days later, they said it was my responsibility to not be approached by anyone other than the target type(which was not in the guidelines.) They also said, I should have looked in the bathrooms and backrooms for this target.... What customer does this? This is so anti-shopping it is crazy. No customer goes into the bathrooms to look for an initiate a sale. No customer is allowed in the back rooms.

This company is insane

jroby1 Wrote:
-------------------------------------------------------
> Does anyone know if they raise their rates, or
> offer bonuses? I finally bit the bullet and gave
> them all my info. The rates are a little odd with
> dollars and change, which is why I wonder if they
> periodically increase them.


I literally just received an email about an added bonus on some big box store shops.

I got that too, however, here it is, a little after 8PM, and they're due TODAY/TONIGHT.

(heart)

I got the same email. It's Friday night, snowing and 9 degrees. No, I don't think I'll run out and do that big box shop 30 miles away for an extra $5 bonus.