@IntelliSara
> As I have stated previously, we respond to every
> email *we receive.* If we do not receive an email,
> which happens more often than we like, then it is
> very difficult for us to respond to it. Due to the
This has not happened in my case. I sent an e-mail to Jenna 3 days ago, 2 days ago, and today with no reply. Today, on my send mail I cced you. No answer yet. Hopefully tomorrow?
> Lastly, we do not have it listed that we will pay
> if a location is closed down, I'll see if I can
> add that to our FAQs. However, it is our policy
> that if you can prove that you were there by a
> time stamped picture and it was shut down, then we
> will pay for the shop.
This is not true either. I did a shop months ago for your money wiring client. The location was out of business. I submitted a picture and explanation. Payment was declined based on the fact that I had not been coached for the shop, which was also false, since I was indeed coached by Edgar. Edgar declined on conforming this, stating that I had to be coached for every shop, even if it was the same scenario. I did not get any mails back on the issue.
I tried to solve this on the phone, with no luck.
Sara, come on. Is IS really struggling financially so much that you HAVE to invalidate $20 and $30 shops under bogus arguments?
- cabazan - AKA known as Carlos A. Bazan.
C
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"When everything seems to be going against you, remember that the airplane takes off against the wind..." - Henry Ford