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we're just ripping through the hundreds of email
> responses we get and we forget to go in and add a
> bonus in the pay field..... interesting.
While I doubt you have "hundreds" replying for the jobs you forget the bonus? No you hope we will not notice.
And if we "forget" one item in the report be prepared for no pay at all.....
IntelliSara Wrote:
"-------------------------------------------------------
> Hey soccer_chik,
>
> I'm really sorry you've had this experience,
> please try calling us at 866-234-1423. Just dial 0
> and you'll get through to someone and we can put
> you through to your exact scheduler that you're
> having these issues with.
>
> Please be aware that we do have max reimbursement
> amounts. For example, if you're doing a restaurant
> shop where the reimbursement is capped at $8.50,
> you can purchase more items at the restaurant, but
> we can only reimburse you up to $8.50.
>
> Also, if we are offering a bonus through an email
> we send you, that bonus is only valid if you
> respond to the email. Also, when this happens, we
> have to manually change the payment. Sometimes
> we're just ripping through the hundreds of email
> responses we get and we forget to go in and add a
> bonus in the pay field--it's nothing malicious.
> We're not trying to "cheat" you out of money, we
> just are moving too fast and aren't paying as good
> as attention as we should. Just call us up or
> shoot us another email and we'll fix it right
> away.
>
> Also, please check your shop log. We have a
> "shopper pay" field and a "bonus" field. We
> utilize both. If we are offering a shop for $15,
> we usually put $5 in the pay field and $10 in the
> bonus field, etc.
>
> If you want, you can call in the next hour and ask
> for me (Sara) and we'll get this worked out.