Oh come one Intelli-shop has awesome editors that make no error nor delete any negative narratives. Oh and they also make sure to edit within a week of every shop.
Sarcasim aside, I also keep saying I will not do another shop for them however I must be part sadist and keep going for that one shop that is bonused and easy to do only to find the shop difficult with bad service and the editors deleting my negative reports until I cave and put only the good service in - hey the person was in uniform (leaving out dirty, wrinkled, pungent). The associate was cleaning the counter - leaving out that it was with a dirty rag that was just on the floor. The associate handed me my food - leaving out that they just picked their nose. The associate smiled... during a crying and screaming fit. You get the picture. The best by far was being told that I didn't try hard enough to get an associate to talk to me mind you the associate never asked for my information. I was looked at, asked what brought me to the dealership and the associate walked away from me. When the associate came back, I was handed a set of keys, told which vehicle it was and then abandoned. Mind you, I had parked down the road since there was no parking in the dealership and my ID was never taken or asked for. When I came back from the test drive the associate asked me if I was going to buy. When I stated I wasn't sure, the associate again walked away. But hey it is my fault that I never interacted with the associate!
Taking a deep breath and wishing you well with this company.
Just lost trying to find a fire pit in a concrete jungle wishing it was a wooded glen...
if it wasn't for bad luck, I would have no luck at all