I rarely ever get a response.
I rarely ever get through on their chat.
I can hardly ever get a straight answer on anything.
I SWEAR they have changed shop restrictions after I signed up for shops - aka, 18-40 age range for tobacco compliance shops, which sometimes show 18-27. I've asked several times about this and was told 18-40 is correct. I sign up for a bunch, and now all the sudden they are 18-27 only. I just had to drop a handful because the restrictions have changed in past week since I signed. I'm not crazy, I swear, and I wish I had print PDF'd all of them when I signed up and printed the chats I did have and confirmation of the correct age range.
I want to love them, I really do. But they're making it so hard. I get paid on time (and weekly) and I think their reports are fairly easy.