Maritz Mystery Shopping Co web site

Hi fellow shoppers,

I have recently been accepted as a shopper for Maritz. However I'm having problems with their web site. Anyone else out there having any issues?

I finally called them and explained I was unable to get to the independent contractors agreement. They spent time with me on the phone but the problem wasn't resolved. So I said maybe we can handle this issue by fax machine. The woman on the other end told me they don't have a fax machine. What!!! What company in this day and age doesn't have a fax machine.
So now I'm thinking was this even Maritz.

I sure hope I had a real company on the phone. I have sent them all the other necessary information with no problem But for some strange reason I still can't get this one issue resolved. I filled it out but their system won't let me submit it.

I'm starting to get a bad feeling about this.

HELP!!!! I sure could use some advice.

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margaret, this is a v-e-r-y reputable company, so you can relax. From what you've described, it sounds like the Maritz that I've grown to love. Did you ever get the ICA? If not, maybe I can email it to you. Please PM me.

(heart)

I intend to live forever. So far, so good.
I like Maritz, I really do. Here are a couple of tips to help you with that platform.

Plug in names and phone numbers to your phone. Email will get to them but they will always call you back to discuss it.

Section out time to do your reports. The website is SUPER slow.

ALWAYS call with questions and/or concerns... this is where the numbers will be helpful. They are super easy to work with and will go to the ends of the earth to fix a problem.

As for the computer/fax communication.... Pretend it's the early 80's, all of that technology does not exist (except for their job board and reports which I already mentioned is SUPER slow)

Good luck!!

I will edit this to add that they pay (by check) fast and on time in my experience.

O.o o.O

Happily shopping New England and beyond!!!!!


Edited 1 time(s). Last edit at 10/15/2014 01:09PM by Kathee70.
Thank you for the tips. I love this Mystery Shoppers forum! So many of you have been so helpful!

It's like having a family member to reach out to. Really!

I have heard so many positive things about Maritz from other shoppers that I'm super excited to get this paper work completed.

Now if I can just get the ICA submitted maybe I can start shopping for them.


Happy Shopping from someone who is learning more each and every day. Thanks to all the experienced shoppers on this site.

Edited 1 time(s). Last edit at 10/15/2014 01:56PM by margaretbella.
I have been having issues with the Maritz platform recently. I am unable to open guidelines or shops from my Mac. Tried from my tablet, I can view guidelines and start to submit shops, but it gives an error code halfway through and loses everything I've input. Same thing happens from my phone. I called and explained that my shop reports will likely go overdue, since I only have a tablet, a Mac, and a phone for the next few days, because my husband is gone and he's taken my Chromebook.

Their only solution was to tell me to download Internet Explorer. Tried that... still can't open guidelines or report shops from my Mac. After extending my report deadline three days, today we finally decided to just remove the shops from my log and offer them to someone else.

Not a big deal, since I needed gas anyway, but I burned gas and time driving to all of those gas stations and doing the audits.

Really wish they'd get with today's technology.

I've done hundreds of Maritz shops from my Mac, including some earlier this month, but suddenly this week it goes wonky on me.

------------------------------------------------
Plan the work. Work the plan.
I'm using Firefox for Windows and have done many Maritz shops with no problems at all. This includes uploading many photo's for the grocery store that I need to send about 25 pictures with the pop up inset photo screen. I wish there was a way to batch upload photo's for the same question. That is the worst part of the website, going back to the report and re-clicking submit photo and getting one green checkmark at a time on the same question.

Firefox uses the same HTML engine across all platforms, so it should work with your Mac as well.

[www.mozilla.org]
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