Hi, everyone!
I just wanted to address some of the questions and clear up some misconceptions.
We do not have a 12-hour window to be eligible for the early results submission bonus. All of our results (except for phone only shops) are due by 10pm system time (currently Mountain) the day after the shop. However, if you submit everything by 10am system time, you will be eligible for the bonus. Yes, that could very well be 12 hours after you complete the on-site visit IF you are doing an evening shop. However, we are not going by hours after the shop. It's simply the same submission time for all of our shops. Again, that is only if you are striving to obtain the early results bonus, since they're technically not due until the following evening. It's just a little incentive for shoppers to submit sooner if at all possible, as our clients love quick turnaround times. :-)
As for the stated amount of time to submit a report, it varies by shop and is simply an average. Some shoppers can submit quicker than the listed amount of time and others take longer. It depends on a variety of factors (some have already been mentioned by other posters) - typing/computer skills, internet connection/speed, if you've submitted a report for us before, if you've completed that specific shop before, how many details you have to report, how many interactions with employees you had, etc. I would recommend starting your report earlier than later, though, as it will usually take a bit longer than you think, especially for your first assignment with us. Our clients do expect a good deal of narrative, which is much more useful to them than just yes/no responses.
We certainly recognize that not all shoppers would be a good fit for our company and vice versa. Many of our shops are mostly reimbursement. The expenses are built directly into the pay, with perhaps a little bit left over depending on how many guests you brought and/or exactly what you purchased. We do have a few shops that have no expenses and are all profit (like the business district shops and phone shops some posters mentioned). We also have amusement park shops that only pay in tickets, but they are worth a lot of money (by the way, extra tickets may be given away to close friends or family, but they CANNOT be sold).
Because many of our shops on average are not monetarily profitable, it seems like the shoppers most interested in our assignments are those who appreciate being reimbursed or receiving tickets for a fun time with family and friends. They are the ones who are already going to places like these and appreciate having their costs offset, or they may not normally be able to afford to visit some of our clients' facilities, so receiving tickets or reimbursement enables them to do so.
I hope that helped answer some questions. Please let me know if there's anything else I can address. :-)
Thanks,
Jen Slyter
Scheduling Manager
Amusement Advantage, Inc.
Guest Experience Solutions | Measurement Analysis Action
800-362-9946, ext. 124 |
Jen@amusementadvantage.com | www.amusementadvantage.com
$20 Referral Bonus - Refer friends, family, co-workers and earn $20 for any new shopper who completes a bowling or skating assignment ($10 for all other shops)!