I like working for STN, however as others here have said you will find a few bad eggs within all companies. I know for a fact that they have one scheduler, whoes name I shall not mention, for fear of being blackballed that isn't very nice. This person is rude at best. All the other people I work with are more then willing to help you out in anyway they can.
And you can forget about speaking to anyone on the phone. You know that help line you are suppose to call? Well, the person I am speaking of called me once and said, " don't call that phone number because no one is there to answer the call" Me, "Why do you have a help line phone number if no one is there to answer it".
I try to avoid this scheduler at all cost, I just figured we got off to a bad start after my first few shops with them. I have come a long way. At this point I have no problems with them. We all have learning curves to over come when we start something new in life.
As far as submitting your reports to them. I always print my shop received report that contains the report along with a confirmation number. Then I make sure to check on the status of that report every day until it goes to the payment pending stage.
I hope this helps you a little. I'm not one to give others a lot of advice since I'm still a baby in this field.
Happy Shopping!
In closing I do want to add one more thing. Out of all the companies I do work for I enjoy working with STN, just keep a check on the shops you submit, after all it's not their place to make sure your shop reports are in, it's yours!
Edited 1 time(s). Last edit at 02/22/2015 07:08PM by margaretbella.