I'm sorry for the troubles you have had with Monterey. While I've worked for them for several years, love working for them, and have had no problems, I do realize situations happen and sometimes one individual has a horrible experience with a great company. It is completely conceivable to me that there was some terrible situation between you and Monterey, and I am sympathetic. Thus far, yours is the only negative experience I have read about with Monterey.
@skipspeer, I don't think sisterstrollin intended to be "hateful" in her response and I did not take it as such. Many forum members know and have worked for Monterey for many years with good experience. We know the owner, scheduler, and editor well by name and from having worked with them. You have entered the forum, registered, and immediately posted a complaint about the company many of us know. While you are a total stranger, unknown to anyone here, and there is no documentation for what you posted, this is not necessarily a reason to disbelieve you. However, there is no reason why everyone who reads your post should completely believe your story. I think siserstrollin and others intend only to express doubt because of their good relationships with the company. I do not believe sisterstrollin was paid by Monterey to post, just as I am not employed by Monterey and am not being paid to post. I think sisterstrollin is expressing her opinion from her experience. I would actually like to see Ryan or someone else from Monterey post in response to this situation. I'd like to hear Monterey's side of the story. Maybe I will e-mail Ryan, sending the link to this thread, and ask if he would like to comment.
Although it won't help you in this situation, and it appears you will not be completing any more assignments for Monterey, some suggestions for keeping documentation for assignments are:
1. When I accept a shop, I immediately copy the shop guidelines into my flash drive file.
2. I add any communication from the MSC relevant to that assignment.
3. I keep a copy of every report I complete, saved to my flash file.
4. I save a screenshot of the confirmation page, showing the confirmation number, to my file.
If told I did not complete a report, I could immediately e-mail a copy of the confirmation page and the full report.
Again, I'm sorry for your problem and the disappointment of not getting paid for a completed assignment and losing the opportunity to continue working for the company. Better luck with other companies.