@ishop2getpaid wrote:
Editor said I did not follow guidelines, do not recall the added guidelines she claimed that was there. Another editor offered me another shop. I declined due to not being paid for the first one. So with that said, please do not bash. It was my personal experience. So if you had a good experience good for you. Though mine was a bit skeptical and hard to explain. "No bashing please." I am simply stating my experience.
I came late to the party and I'm not sure what information your post contained before you edited it, but I don't see any bashing going on. You say: "Editor said I did not follow guidelines, do not recall the added guidelines she claimed that was there." Did you go back and read the guidelines to verify what the guidelines said? Are the added guidelines there or not? You don't recall but you don't believe what she claims? Did you not save a copy of the guidelines so you now do not know whether they are there or not? Rookie mistake (Ask me how I know this, I was a rookie once, too.)
You sound like you have been shopping only three months. My best advice is to keep copies of the guidelines on the shops you perform. If there is a question about whether it was done correctly or not, you should be able to go back and read the guidelines, not just say you can't recall the additional guidelines. That makes me believe the guidelines were there and you missed them and now don't recall them.
Beyond that, I have had both good and bad experiences with Informa, more good than bad. I would never imagine that this company would disallow a shop simply to not pay a shopper. It's amazing how many new shoppers find it so hard to believe that they would make a mistake that it must mean that the company just didn't want to pay them.
My good experiences have included that the company is easy to work with. The schedulers, editors, and accounts payable gang are nice folks. I have been paid for all shops. The bad is that, although I have been paid for all shops, I have sometimes had difficulty getting paid the bonus money - mistakes from schedulers and other reasons have sometimes meant it took me several e-mails to be correctly paid for a shop. That said, I have always eventually received the correct payment. So, all in all, this is a top-notch company and I'm pleased to work with them.