Last week I completed my highest paid shop - $200. It was a bank shop relatively simple, but it was about 25 miles away so I never would have done it for the $20 it was originally offered for. I also already have accounts with this bank, but this shop was for a credit card.
Now I think the company is trying to find a way not to pay,
The shop required me to speak with a banker, not a teller to find out the info and apply for the card. All went well, I went in. One teller and one banker visible. The banker was busy with another customer. When the teller asked how she could help I said I wanted to speak with a banker about a credit card. When she offered me a seat, I said, "no problem"
A few minutes later, the banker (who turned out to be the manager) walked over and said she was going to be a bit longer and offered me coffee. Again I said no problem. As the banker walked back to her desk, another employee came down the hall and into the platform area, The bank manager brought her over and introduced her to me and said Jane could help me
We said down at a desk. She pulled up my account went through the whole spiel, gave me the proper disclosures, At the end, turns out she did not have a business card - required for the shop. She offered me the manager's card. The manager also came over when she finished with the other customer and spoke to me.
After I submitted my report with the manager's card. I wrote an email to the scheduler to explain what happened.
No reply. Yesterday I receive a notice from the scheduler about the discrepancy and to upload the correct card.
I write to the editor with an explanation and attach a copy of the email I sent Friday. No reply.
There is no place to put my explanation in the report, The only attachment is the card. So now I attached the email to the report so it does not stay in the system as an unfinished report.
Any other suggestions? I am really concerned since the payment is so high that they are going to look for a reason not to accept the shop.