I've been holding off on posting anything because I don't want to bash an MSC and I don't want them to despise me, but I'm not sure what else to do. I signed up for a hospitality assignment through Kern for RBG. The job listing and paperwork said charges would be reversed from the card within 2-3 business days at the most.
I completed the shop 11/7. A week after the shop was completed, I contacted my scheduler and asked what was going on. She said it actually takes 2-3 days from the time the editor finished, which was 11/11, so give it a few more days. She also pointed out a section buried deep in the paperwork that said it could take 2-3 weeks. She said she would contact RBG to make sure they don't continue telling people it would take a few days.
I contacted again this week; the scheduler is looking into it, but I've seen no fruits of that effort.
The shop was for a room, room service, and a dinner, so it's a hefty amount I'm waiting to be reimbursed. To make matters more, I received an email from RBG today asking if I would accept a hospitality shop with this info, "Once your report is submitted, you will contact us to request your room charges be reversed. This can take anywhere from 2-3 business days to reverse."
Seriously? Is there anything I can do?