Intellishop schedulers are reneging on shops!!!!

I agree. This has happened to me occasionally. I don't like it either, but it is reality. Two weeks ago, I was told that one of my shops had to be rescheduled (or they would remove it without prejudice if not possible for me to reschedule) since the shopper before me had delayed doing the shop because they were sick.

So, if the shopper who was sick had posted about the considerate scheduler and MSC which had allowed them to reschedule after they got ptomaine poison completing an earlier shop (I added that part for dramatic effect), we would all be applauding the considerate scheduler. Required timing issues tend to cascade.

@TechSavvy wrote:

Date conflicts happen a lot when locations are shopped multiple times each month by multiple shoppers. But whatever happened, it sucked for the shopper.

Shopping Southeast Pennsylvania, Delaware above the canal, and South Jersey since 2008

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The reasons that MSC's use "independent contractors" are many. 'Employees' are liabilities, and require a lot of very specific human resource management (payroll, federal/state/local laws, benefits, etc....the list is long). But, that said, a very convenient reason that MSCs use ICs is that the MSC can treat the IC like dirt, and risk the lawsuit or small claims case. Cancellations, failure to pay, reduction in fees, 'late' fees for tardy reports (which aren't tardy), etc. are all tricks in the typical MSC's bag. They know that the time and cost for the average IC, in order to get fair treatment, is prohibitive. So the MSC jerks the IC around, and blames the ethereal 'other' issue (client, duplicate scheduling error, etc.). It is really that simple; a matter of dollars, not sense.

A scheduler contacted me and offered a decent bonus on a shop of which I accepted. While I was still on the phone, another scheduler got a shopper to do the same shop for less and I was no longer needed.

That really stinks Lorrie, I hate it when that happens.

I have done hundreds of Tendsource shops. You can ask for additional money on any shop you want. You may not get assigned, but they have been very good to me. No one pays as frequently and on time as they do.

Ah... Not surprised. Intelli-shop is my least favorite MSC. My advice is: You vented, received some pretty good advice and perhaps advice you didn't like, now I would let it go and choose.not to shop for them anymore. Plenty of wonderful MSC's left out there.

The first year I started shopping, IntelliShop was one of my favorite MSCs. They had a lot of shops in my area and offered decent pay on some, and willingly bonused the not so decent pay ones. I didn't have pay issues or editing issues. My shops were consistently rated at 9 and 10.
Lately I shop for them less and less because I am disgusted by the sub-par pay rates. Even after bonuses some of these rates are still too low for the effort required.
It's been well over 9 months since I have taken any shop with this company.
I have not had the situation described by the OP happen to me with any MSC. I don't buy the date conflict excuse. I think they found a cheaper shopper and played dirty. Hearing about this, the severely delayed editing on some car shops that happened awhile back, and continuing to see their insultingly low fees in my inbox every day makes it less and less likely I will be shopping for them again.
I hear a lot of shoppers complain about multiple MSCs that treat their shoppers like dirt, but in my opinion IntelliShop is the only MSC who I would say truly does undervalue their shopper force and behaves as such.

I've completed several shops for TS, maybe half of those I requested PAD if its 50 miles round trip. Not once have I been approved for PAD! They have a scale you request the amount of PAD according to the miles. If it's 15-20 miles you can request $2.00 in PAD. (example only.) Note: Anytime I have requested PAD I was not assigned the Shop either.

Edited 1 time(s). Last edit at 04/10/2016 03:55AM by woodyca.

@woodyca wrote:

I've completed several shops for TS, maybe half of those I requested PAD if its 50 miles round trip. Not once have I been approved for PAD! They have a scale you request the amount of PAD according to the miles. If it's 15-20 miles you can request $2.00 in PAD. (example only.) Note: Anytime I have requested PAD I was not assigned the Shop either.

I've received PAD for half of my shops. The only one I requested and didn't get PAD for was a shop that was 3 hours each way and I asked for $100. They must have found someone closer. My guess is that they found someone closer and willing to do it cheaper.

I loved IS for my first year of shopping (last year). They were paying well and would bonus if I requested and it was warranted for the distance. Now their rates have really dropped and are hardly budging throughout the month. I've only done maybe three or so jobs for them this year when I did about 50 last year at least. I also got a ludicrous score of 7 on my last report because their guidelines weren't clear. I don't remember ever getting a 7. It's kind of like, OK if you guys want to be jerks, go ahead. See how many jobs I do for you this year.

I performed many shops for Intellishop and never had a cancellation by the scheduler before. A few months ago I was assigned a convenience store/gas station shop. I received a email a couple days before the shop was to shopped from the scheduler informing that the shop was canceled by the client and that the shop will never ever be shopped again. Well guess what? It was back on the job board a couple of months later. I've done shops at that location before with no complaints.

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Intellishop schedulers are reneging on shops!!!!

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