I signed up for Harland Clark a few months after seeing a post on here stating they were a good company to work for. They sent me an email showing some jobs that paid $20 with a $75 bonus. I sent an email to the scheduler saying I wanted the one close by and was considering three others. She automatically scheduled me for all four, but for $95 shops, plus mileage, I didn't say anything. I was sick at the time, but couldn't afford to pass up that kind of pay. I had to bust my butt to quickly get home from work to take my dog out and then quickly fight traffic to get to the other three shops (different days) on time. Then, I had to deal with heavy traffic on the way home and write the report up. Harland Clark's system was down for several days and I was freaking out trying to submit the first report. I emailed the scheduler a couple times with no response and then finally called and found out that it should be up the next day. I submitted the other three with no issues and then checked my mailbox daily for the check(s) to arrive around the time stated I would be paid. I received one, but didn't understand the amount. I thought maybe it was the mileage....? Then, another came and it was also a low, odd amount. I called and a lady said she could email copies of the invoices. The company paid me $20 + $10 bonus for all four shops, as opposed to getting the $75 bonus! I was really upset and was told to contact the scheduler regarding the bonus, so I did. She came back and said that the email with the high bonus was an old email. I replied that she shouldn't have continued to respond through the email thread if it was incorrect, that the mistake did not make a good first impression on the company, and that I was going to have to find someone to help me get the rest of the money. The scheduler replied back saying she had removed me from the data base. I called and asked to speak to a supervisor and the operator transferred me to who other, but the scheduler I told her I was having issues with. Turns out the scheduler is also a "supervisor"? I was thinking the whole time that she might be new to the company since she wasn't responding to emails and made a huge mistake like sending out an email with the wrong bonus on it. The scheduler was defensive, rather than apologetic, and the phone conversation ended with me hanging up out of frustration. I called back and got the number of another lady who I could never reach and never returned my phone calls. I was still really sick and then busy with new shops, so I never got a chance to pursue it further. I missed out on an additional $260 I was expecting. They missed out on a reliable shopper in my area (I don't think they had anyone else). The huge take away lesson that I learned from this is to only complete one shop initially with a new company. This way I can gage who has competent employees that look out for their shoppers.