What is going on with Service Intelligence?

I stopped shopping for them about a year ago. I used to do alot of cell phone shop here locally then they started wanting me to go to the cow fields of Iowa and then wouldnt give me mileage.

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I think they might have lost that cell phone client. They haven't had one listed here since last year.

They never had phone shops here, mostly fresh mex FF that I loved. Haven't seen them this month....

Live consciously....

They are increasingly "losing it" as far as I can see. Emailed reminders to do my assigned jobs without fail where I have nothing scheduled, 'unsubmitted receipts' where 3 were emailed in the same email and the other 2 were received, and over and over the questions about whether or not there was a particular department at a store where it does not exist. Their records show it DOES exist, my feet on the ground and asking employees in the store shows it DOES NOT exist. Rather than phone the number on the receipt and ask the store or for Pete's sake, ASK THE CLIENT TO CHECK THEIR RECORDS, we ride the merry-go-round every time I go there. And once it is resolved, you would THINK they would update THEIR records so we don't do the same ride next visit!

And this being the last business day of the month, I would expect to see my direct deposit for April work in my account. It is not there.

Edited 1 time(s). Last edit at 05/28/2010 10:09PM by Flash.

I have neither worked nor applied for shops with them for almost two months. But the past few Fridays, I've received email reminding me of a shop I'm scheduled to do for the weekend. Used to be a nice company to do business with. It wouldn't take much effort for SI to send an email to shoppers advising us what the heck is going on - relocation, consolidation, etc.

Flash, good luck on payment. With Memorial Day, the soonest it could now hit your account would be June 1. Keep us posted.

I guess I should be happy I couldn't remember my login info earlier this year, and Lillian never responded to my mail (which I only found out here was due to her being gone from there.) They seem like they are not weathering their consolidation storm well.

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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton

Guess SI is back...just got my usual healthy mex lunch shop email...doing it Tues, yahoo.

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Too funny! My bank account this morning, 5/29, reads

06/01/2010 . . . . . Deposit . . . . . AUTOMATED CREDIT SERVICE INTELLIG PAYMENT

How bout that!

Just when you think...nice surprise.

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The Service Intelligence office in Calgary, Canada was shut down and all staff lost their jobs due to the move. Global Compliance thought they could be much more efficient than the old staff, save money and produce jobs in North Carolina. From what I have seen from their clients disappearing, horrible communication and constant system issues it hasn't worked out too well.

I do know that some of the SI staff that were laid off are now working for Performalogics Inc. They have shops across Canada and have been a great company to work for. They always pay on time and communication with them is fast like it used to be with Service Intelligence.

Thanks for the info on where 'our' schedulers may have gone. I for one miss them enormously and wish them the best! The move to NC has been nothing but a PITA for me as a shopper. 'Reasonable' and 'competent' do not appear to be in the dictionary of the new crew.

That explains everything, my regular shops dissapeared and nothing went right after the move. Since I have replaced their healthy mex restaurant for a new healthy one, I'm fine with whatever happens. I do hope they get it together, had a nice relationship with them for years.

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I had to reschedule a job, which was never a problem before, they seemed to be pretty flexible with dates and such. Emailed and never heard back. It's still in my overdue jobs, and no one is emailing me angry emails about it. The only jobs I've done for them, are now being scheduled by KSS? I received an email today from KSS, and I thought it was kinda weird. Then again I haven't been with them for too long, so maybe that isn't anything new?

Shopaholic-- yes I have had numerous receipt problems with them. Then they would ban me from completing the bakery shops because of their non receipt of my receipts that I sent. I would have to show them the emails and kick back emails..now I no longer see these bakery shops on their site any longer. I really do miss them. I have been looking for the bakery shops on other company sites with no luck. But yes numerous receipt problems with them.

Krissyg Wrote:
-------------------------------------------------------
> I had to reschedule a job, which was never a
> problem before, they seemed to be pretty flexible
> with dates and such. Emailed and never heard back.
> It's still in my overdue jobs, and no one is
> emailing me angry emails about it. The only jobs
> I've done for them, are now being scheduled by
> KSS? I received an email today from KSS, and I
> thought it was kinda weird. Then again I haven't
> been with them for too long, so maybe that isn't
> anything new?

Krissyg, what type of shop is it that KSS is scheduling for SI?

elenaramire Wrote:
-------------------------------------------------------
> Shopaholic-- yes I have had numerous receipt
> problems with them. Then they would ban me from
> completing the bakery shops because of their non
> receipt of my receipts that I sent. I would have
> to show them the emails and kick back emails..now
> I no longer see these bakery shops on their site
> any longer. I really do miss them. I have been
> looking for the bakery shops on other company
> sites with no luck. But yes numerous receipt
> problems with them.

It appears SI lost the bakery shop, which is now shopped by a Sassie.

Mert..Bakery shop is with Sassie..really I have yet to see them and I think I am registered with all of them..can you give me a hint as to which it may be???

elenaramire Wrote:
-------------------------------------------------------
> Mert..Bakery shop is with Sassie..really I have
> yet to see them and I think I am registered with
> all of them..can you give me a hint as to which it
> may be???

I've been looking for the bakery shop as well. I'm registered with dozens of Sassie companies. Very curious which one shops the yummy bakery shop now.

The MSP had a name change fairly recently. Among other shops, in most areas, it also shops a restaurant/bar for age compliance. I did the bakery shop not so long ago. It was a $4 and $7 and yummy!

hmmm maybe a letter would help? I do not recall any with a name change.. maybe a letter to look for on Volition..where to look...and I can go from there...already tried looking on the majority of the sassies so it must be one I do not have under my bookmarks.

Mert Wrote:
-------------------------------------------------------
>
> Krissyg, what type of shop is it that KSS is
> scheduling for SI?

It's a convienence store here in the North East.

They lost two large accounts (food), very dissapointed, but now know why I haven't seen jobs on board....hope they can keep their head above water.

Live consciously....

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