What I know is that it very sad that someone of adult age would act in such a childish manner. It's easy to hurl insults while hiding in the shadows of the internet but we both know you would NOT use this kind of language in person. In truth, I could care less about your insults because they reveal a lot about your character or lack thereof.
There was one purpose for my participation in this thread: to address the editing issues posted by jmitw. Nothing more, nothing less. In fact, prior to this thread, I had posted only once in the last 90 days and that post was in response to the suggestion that we were the MSC that demonstrated a lack of concern for a shopper who was assaulted during an assignment. The truth is that we have been monitoring and posting to the forum less often over the past year because of the ad hominem attacks you see in this thread by guanadu and others. I don't spend my time "hanging out" on this forum, as Jay suggested.
I requested that the forum members who posted complaints about our staff contact me so that their specific issue could be researched and/or addressed. Without that information, it's impossible to know if our staff acted incorrectly or if the shoppers in question are simply oversensitive. I didn't respond to comments that our staff is poorly trained even though I thought the comment was out of line.
If the goal of posting about the problems with our editing staff is to vent, so be it. If the goal is to help be part of the solution, then contacting us to address the issue shouldn't be a problem. Expecting us to address issues without having specific details is just not reasonable and we are not going to engage in this type of wild goose chase.
In fact, we do have a quality control process in place for our editing staff. The process involves reviewing reports, staff/shopper communication and we meet as a team weekly. I pulled random reports over the weekend in response this thread. This is why, contrary to Jay's comment, specific feedback is needed from shoppers in order to review the specific details of the report in questions.
The manner in which this thread devolved is very good reinforcement why we should resume ignoring this forum. I'd urge schedulers, editors and other owners to do the same. While I am a strong believer that a lot of good can come from shoppers and MSC team members interacting, there is too much bias an inconsistency on this forum. As a result, civil conversation is replaced with personal attacks, unsubstantiated accusations, and other unneeded behavior. Sad.
**Editied to correct content**
@guanadu wrote:
[personal attack deleted by mod].
Edited 1 time(s). Last edit at 05/24/2016 01:22PM by Sentry Marketing.