Although I really like working for Maritz and have said as much in other threads, I have had a singular experience similar to taitsj's.
I called the location as I typically do. No answer. Called again. No answer. The phone just rang and rang. No one ever answered. I held off on doing the shop for days as I called over and over. I was familiar with the gas station and the area. One of the things my brain does is imprint a mental picture of locations. i never forget them. I was told once that I have an eidetic memory. I never forget a visual. That's not bragging, it is how it works for me.
Finally, I called Maritz and explained the situation to the scheduler. He suggested just driving there as maybe they were just very busy. If they were closed, he said, then perform the shop as a closed location.
I did as instructed. Surprise! The station was not only closed, it was destroyed, gone from the site - torn down!
I submitted the required information and photos and never was paid for it. I called many times (no Emails, mind you), spoke to various schedulers and supervisors, etc. Never paid! After weeks of calling, the scheduler said they couldn't find the Visit ID on the computer. No one ever could tell me what happened.
It was and has been the only instance when I performed a shop, found it closed, submitted all the correct photos and was not paid.
I suppose if it were farther away and not on a route where I passed by anyway, maybe I might have pressed the issue further.
It was and is not a big deal. It did not leave a bad taste in my mouth for Maritz. They really did try hard to "fix" the situation for me. I wasn't POed. I moved on and just chalked it up to a poor business situation.
Edited 1 time(s). Last edit at 06/27/2016 11:07PM by French Farmer.