Shopper's Critique editors?

Anyone else experiencing this? Lately I'm getting emails asking for details/clarification on my reports. I have explained everything, every no, every yes, in my reports. When I repeat back exactly what was in my report, it usually is okay. But then I get dinged for them "having to" email me. Recently, I got a series of questions, which I had explained thoroughly in my report. When I explained this, and asked if they were reading my comments before asking, I was told that the editor had removed some of my comments before submitting it to the project manager. Really?! I just looked at my report on the site, and yep, it's all there. So I'm dinged again, and my payment is delayed. I also note that they are not reviewing reports until several days after they are submitted. That's a peeve of mine, and I know it happens, often, but sheesh. This is not just me, right?

I realize this is my only solution: Do or do not do. Pick and choose because I am an IC. This is why I do this kind of work, after all.

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Hi. I just did my first report for that company and everything went smoothly. No questions asked. I think the report was reviewed within about two days.

Editors are individuals and it really depends on which editor reviews your report. I like working with SCI and their clients. I've always received payment earlier than expected--usually a week early. However, an editor or two has been nit picky with the follow-up questions. I was dinged for not explaining the meaning of "cul-de-sac" in my report. It was considered jargon. Whatever. As long as they pay me and they always do! FWIW, I'd give them another try.

When I first started to work with this MSC it seemed every report was being returned for clarification. I was getting frustrated and asked them to send me a sample narrative so I could see what I was missing. They just want you to use the associates name in the narrative and duplicate in the narrative the answers in the check boxes. Becomes a little redundant but I have not had any reports returned since that time.

@ChrisCooper wrote:

As long as they pay me and they always do! FWIW, I'd give them another try.

I've been shopping for them for more than a year now. This is a fairly new phenomenon. Two very different shops on the same day, at the beginning of the month. Both questioned, even though I was thorough. One paid, one not yet.

@teriraia wrote:

They just want you to use the associates name in the narrative and duplicate in the narrative the answers in the check boxes. Becomes a little redundant but I have not had any reports returned since that time.

Sometimes yes, sometimes no, depends on the client. And even though redundant, since I've been doing them a long time, I know it all goes in. That's what I've been doing.

It seems some editor is cutting things out of my reports, or so I'm told. And maybe they need to send questioning emails to make it look like they've been working. Or, I'm thinking maybe they just aren't even reading the comments for content, just form, when someone gets very behind in their job. *sigh*

I'm doing my first job for them, so far, the scheduler has been great....

Live consciously....

@ChrisCooper wrote:

I was dinged for not explaining the meaning of "cul-de-sac" in my report. It was considered jargon.

That's patently ridiculous. "Cul-de-sac" is not jargon. It's well within the lexicon of normal, everyday English. Any editor who would think that the term needs to be explained shouldn't have a job editing anything.

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.

Edited 1 time(s). Last edit at 07/01/2016 02:14AM by BirdyC.

@Birdy, that's what I thought, too, that it's a common phrase. But if that's my biggest complaint then I've got it easy. I like this company and if there is a hiccup every now and then, that's fine.

I live on a cul-de-sac...tells you a lot about this scheduler and her "worldliness". Sometimes you just can't win....

Live consciously....

@Irene_L.A. wrote:

I live on a cul-de-sac...tells you a lot about this scheduler and her "worldliness". Sometimes you just can't win....

I live on one, too! In fact, we live on a small cul-de-sac off of a large cul-de-sac. Imagine the editor's apoplexy if she/he read that in a report! LOL.

Just because the editor probably didn't know the term doesn't mean it's jargon.... And she/he probably doesn't know what "jargon" means, either.

Chris Cooper, you are too nice. If that happened to me, I wouldn't fuss about the grade, but, in my sweetly snarky way, I'd write and say something like, "Thank you for your comments. Can you explain what you mean about "cul-de-sac" being jargon? In what specialized field or industry is it used, and why is it difficult for the general public to understand?"

I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.

I decided different states (like the south or to be exact GA) may be a bit slow, so, when you get a backward Editor editing a progressive state like CA, prepare for fireworks. Question of the day, "Do they have cul-de-sac's everywhere", I think so. This is a statement made on fact, so, for those that live in GA., please take it for what it's worth. I love Savannah!!!!!!

Live consciously....

Edited 1 time(s). Last edit at 07/01/2016 03:05PM by Irene_L.A..

I love SC...probably my top company since I do mainly phone shops. Every now and again, seems one of the editors, Georgeanne, I think, gets on a roll and sends every report back. Granted, though, usually Ive made a miniscule error somewhere

. Then I hear nothing for months, then another four in a couple of days. Sometimes I think they ding me for the fun of it, lol. All in all, tho, I think SC is one of the best (and easiest) MSCs to work for.

Edited 1 time(s). Last edit at 07/08/2016 04:17AM by mpatten0717.

I got this from SC recently- the editor sent me an email asking for clarification of employee description- " Did either employee have glasses?" Umm, no- or I would have mentioned it. "What race was the cashier?" I had previously been told not to guess, and I put "non-Caucasian." My answer was "if I have to guess, id say Hawaiian/Samoan." "Can you give me a description of the server?" Since I already had in the report, I just pasted the description Id already given. Report accepted, but just wierd to get asked for clarification on something I didnt include because it wasnt there,etc.

~~~~*~~~~~*~~~~~*~~~~~*~~~~~*~~~~~*~~~~~*~~~~~*~~~~~*~~~~~*~~~~~* Shoppin' Mama of 4 lovely & unique girls and Nana to Bella, Delilah and Lincoln, shopping in Oregon and parts of Washington

I shopped for Shoppers Critique for a few months. I found that editors want the entire scenario regurgitated back, no matter how many items are already checked off. I learned to always put descriptions that included such things as "no glasses." But I will never put in that a female had no beard or mustache!

Shopping SoCal and Maui.

I'm so evil thinking about the situation (and I've had major problems with this company), but after giving them a second chance, everything has been nice.

If I were an editor up to here with work and the pressure of performance, it would be sooo easy to boot a report back to the IC to make more time for me to get MY work accomplished.

Edited for grammatical corrections. I tend to write as I think and my thoughts are rarely grammatically correct; probably, from being so evil. I keep seeing mistakes.

Been dinged in this forum for editing too much!

Edited 5 time(s). Last edit at 07/23/2016 09:49PM by Robin2.

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