Gospotcheck Poster Project
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I've done about 33 of my nearly 200 locations, many rural, and really enjoy this project. The team is responsive and helpful. I may like the visits a little less when I'm hitting my city locations. LOL
I've found a couple things that speed up the process on-site and result in less data being used on my wireless plan. I have a second camera app which I downloaded specifically for these project photos. I take the entrance/address verification photo as I go in if my doing so won't be conspicuous to staff inside; otherwise, I take that one last, as I leave.
When I get permission to proceed with the verification inside, I take all the photos first. To me, it's quicker and easier to get them all out of the way first. I can then sit in the waiting room or in my car for a couple minutes and plug them into the form very quickly. I set the alternate camera app's resolution much lower than my normal max of 16MP. That saves a lot of time in uploading, plus uses significantly less data.
I've found a couple things that speed up the process on-site and result in less data being used on my wireless plan. I have a second camera app which I downloaded specifically for these project photos. I take the entrance/address verification photo as I go in if my doing so won't be conspicuous to staff inside; otherwise, I take that one last, as I leave.
When I get permission to proceed with the verification inside, I take all the photos first. To me, it's quicker and easier to get them all out of the way first. I can then sit in the waiting room or in my car for a couple minutes and plug them into the form very quickly. I set the alternate camera app's resolution much lower than my normal max of 16MP. That saves a lot of time in uploading, plus uses significantly less data.
@HonnyBrown wrote:
Has anyone gotten information on returning the beacons?
All of my locations were visited and I have some widgets I wasn't able to install.
Also, will we be able to do a USPS shop for the return? With their permission, of course. I haven't done any post office shops, so I don't know what they entail.
Honny,
Post office shops require that the package weight at least 1.5 pounds, so you really couldn't use the beacons unless you had a massive amount that met the minimum weight requirement.
I am holding onto the one unused beacon, and haven't heard anything about returning them yet.
Great questions all, and great suggestion TechSavvy!
In regards to returning materials that go unused, we have had reps reach out and ask us and we've given them that information, and we're also going to be sending out instructions on where to ship that. We just wanted to get some more in the system first before sending that out. Expect that email with instructions later this week!
Daniel Price
dprice@customerimpactinfo.com
In regards to returning materials that go unused, we have had reps reach out and ask us and we've given them that information, and we're also going to be sending out instructions on where to ship that. We just wanted to get some more in the system first before sending that out. Expect that email with instructions later this week!
Daniel Price
dprice@customerimpactinfo.com
My first visit ended up not being a doctor's office at all so it was a refusal. The following three were just ten minutes away and all in the same medical building. From the time I walked into the refused location until submitting the last visit was less than 90 minutes. I could do them all day long
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I was disappointed to only get one of these! LOL Guess I wasn't fast enough when they were posted. It was a pleasant assignment. I prefer to be open (audit) rather than sneaky (ms) anyway. The emails prior to starting the project, during, and after completion from Customer Impact were very helpful, clear and encouraging.
I did 2 of them. Both sites had free wifi. I opened up the app, clicked begin and it walked me through. Easy! Wish i had more of them to do.
Heather is sending out emails with some more locations.
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
Stephanie, either through the Sassie application or via email I let them know my four would form a mini route so it was an all or nothing deal. Schedulers are not going to know what you have in mind so don't hesitate to explain it to them.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
I just wanted to see if anyone had been paid yet for this project, this was my furst project with Customer Impact and i was under the impression they pay via DD from the 15th-25th...?
They do pay between the 15th and the 25th by either PayPal or direct deposit. They are currently paying for assignments completed in July. I have a PayPal payment pending for an assignment completed 7/24.
I'm not showing anything pending anywhere, i completed roughly a dozen last month and about 30 this month...
We're currently paying right now. Before this project began, we had separate pay periods for our mystery shops division and an our audits & surveys division. We merged them back to the same, but quickly realized with a project of this volume, trying to decipher only locations completed in july versus aug 1, 2, 3, etc. for reps who were taking on massive routes would be too difficult.
Therefore, we've taken a big chunk of sites visited up to about a week ago, and anything we could finalize and prepare for payment we are paying for.
I'd expect payments to be complete for that first "chunk" next week. I got an update today that funds were being sent to PayPal and preparing for direct deposit, however there is a couple day delay on PayPal's end.
Going forward, we're going to transition back to sort of pulling every 3 weeks or so and paying, that way folks get paid quicker. This first payment processing was just sort of caught in a weird time.
If you have any questions, want to know if you'll be on the first payment list, or anything pertaining to the project, don't hesitate to email me at dprice@customerimpactinfo.com
Thanks again for everyone's fantastic help with this project!
Daniel Price
Project Manager
Customer Impact, LLC.
dprice@customerimpactinfo.com
Therefore, we've taken a big chunk of sites visited up to about a week ago, and anything we could finalize and prepare for payment we are paying for.
I'd expect payments to be complete for that first "chunk" next week. I got an update today that funds were being sent to PayPal and preparing for direct deposit, however there is a couple day delay on PayPal's end.
Going forward, we're going to transition back to sort of pulling every 3 weeks or so and paying, that way folks get paid quicker. This first payment processing was just sort of caught in a weird time.
If you have any questions, want to know if you'll be on the first payment list, or anything pertaining to the project, don't hesitate to email me at dprice@customerimpactinfo.com
Thanks again for everyone's fantastic help with this project!
Daniel Price
Project Manager
Customer Impact, LLC.
dprice@customerimpactinfo.com
Thank you Daniel! That all makes sense! It was a great project, loved the app!
Glad to hear it! We'll have them coming up again later in the fall and replenishing the materials in the offices, etc.
Thank you for the updates and clarification.
Depending on the moment in time, I either loved or hated this project. My most interesting moment came at a rural clinic. I put my clipboard down on the table with the box with the beacon in it on top of the clipboard. I turned away to snap a photo. I heard something behind me. My beacon was gone. I asked the tweaker sitting next to the table if she saw what happened to the beacon. She pulled it out of her purse and handed it back to me. Said she put it in her purse for safe keeping. Said she planned to give it to the receptionist.
@Ms.Baker wrote:
I am now at the point that I would say to avoid these assignment with a 10-ft pole. I have sent emails, talked on the phone, or both to CI every day this week. I have received ... probably 20+ emails from gospotcheck that they are inputting the data.... If the program worked for you... I'm happy for you.... I hope no one has to go through what I am going through in the attempt to get reports in . One report.... I have tried 15+ times...
So today... I'm seeing "submitted" on everything but what I did today.
And today... I get an email from a fourth person at CI.... not the first person (Daniel), not the second person (Heather, not the third person (another Heather)... but a fourth person... who is Margie. Margie tells me that there are no pictures with my reports. Can she help me with the app?
I sent an email with 34 pictures attached to CI.... They aren't marked by office... date... or anything... just 34 pictures...
I am done with this program... I have three more shops... which I intend to tell CI that I refuse to do them because, apparently, no one can help.
remember .... 10-foot pole.
Yikes! I have three this week and very little time to get them done.
Newbie with lots of questions!
Wow, that's not cool, Ms.Baker.
I wouldn't be too scared by that one experience, though, folks. I did 200 locations over the course of about 5 weeks, many each day, and only ran into a couple of issues with the app. I called when they occurred and the team took care of them.
I wouldn't be too scared by that one experience, though, folks. I did 200 locations over the course of about 5 weeks, many each day, and only ran into a couple of issues with the app. I called when they occurred and the team took care of them.
This was a fun project. I wanted more locations in my area, but there weren't any.
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
We are paying these projects in waves as it has a long run time. Our next pay wave is this week, and should include most or all visits conducted through September 9th.
Direct Deposit should go out today, and PayPal will be by the end of the week. If you have any questions regarding pay for your visits, don't hesitate to email me at dprice@customerimpactinfo.com, or call our Audits & Surveys division at 800-677-2260 x6
Daniel Price
Project Manager
Customer Impact, LLC.
Direct Deposit should go out today, and PayPal will be by the end of the week. If you have any questions regarding pay for your visits, don't hesitate to email me at dprice@customerimpactinfo.com, or call our Audits & Surveys division at 800-677-2260 x6
Daniel Price
Project Manager
Customer Impact, LLC.
@Itsybitsy1 wrote:
Post if you are paid, please.
I thought I replied to this, but I don't see it anymore, so I am submitting this message again.
I've been paid twice and have a third payment pending.
The app had a few issues, but they were easily resolved.
There were a few weird cases with the doctors' offices, but most (95%) went very smoothly.
I was very happy with the support I received from the CI team whether it was an issue with the app or a question about a location.
I'll take them all. I love this program. Don't rely on doctors' offices being closed on Fridays because I had several offices open for a full or half day on Fridays. I had one office that was closed on Wednesdays. I had two offices that were closed for "lunch" every day for 2 1/2 hours. I had one office that did not open until 10 AM but they were open until 7 PM, Monday thru Thursday. I had a few offices that had Saturday hours. I did my research ahead of time so all my visits went smoothly while onsite.@Ms.Baker wrote:
I am done with this program... I have three more shops... which I intend to tell CI that I refuse to do them because, apparently, no one can help.
remember .... 10-foot pole.
My mistake. No further response is appreciated.
Edited 1 time(s). Last edit at 10/15/2016 12:47AM by Crazy4kittys.
Edited 1 time(s). Last edit at 10/15/2016 12:47AM by Crazy4kittys.
First of all, many of the employees that work in these dr.'s offices don't have a clue to what posters, brochures or TV info loops they have at their office or in the waiting room. I have had many staff members not have a clue as to what I was talking about but with a quick scan of the waiting room/office, I see the poster board, brochure rack or TV.@Crazy4kittys wrote:
Given the small size of the offices and that he was in charge of both, I was confident he knew what he was talking about. So, I went home instead of going to the other location. I had already wasted enough time driving to that one. I submitted them and explained my situation. Even though the guy that would be in charge of the equipment doesn't know anything about it, they need visual proof and therefore, say they are not going to pay me. Well, I will forfeit the money and chalk it up as a learning experience and at least it was a beautiful drive in the country. I'm not going to that doctor office to get visual proof the HMN stuff isn't being used. I'm not going to drive 62 miles out of my way for $15.
Second, photos are a requirement for these projects and it states so in the guidelines, If you were not willing to take the photos or drive the distance. why did you take the shops in the first place?
@Crazy4kittys wrote:
I accepted them thinking I was going to make a route out of it. I didn't and therefore, the pay wasn't worth the drive. I called the one location and she told me the hours and said they did not close for lunch. I called the other location and got voicemail but their hours were the same so I figured I would just drive there. Yes, they are open Thursdays but happened to be closed the one Thursday I went there. I called their other office and talked with the IT guy and he had never heard of the program. Given the small size of the offices and that he was in charge of both, I was confident he knew what he was talking about. So, I went home instead of going to the other location. I had already wasted enough time driving to that one. I submitted them and explained my situation.
I am confused and I must not be understanding your post. The guidelines require that you visit each location and take pictures, right? You accepted multiple jobs because you planned to make a route, which makes perfect sense.. Then it was not convenient for you because of the office hours. So, instead of canceling because you couldn't perform the job, you telephoned instead of visiting one of the offices and taking the required pictures because you had already wasted enough time driving to one office, That part doesn't make sense to me. Submitting the report without visiting the location and taking the required pictures sounds fraudulent. to me. Why not just cancel?
Edited 1 time(s). Last edit at 10/14/2016 11:09PM by roflwofl.
I think Crazy4kittys might be sniffing too much cat litter because her post and reasoning do NOT make sense. This project is done on an app and you have to be at the location even to take the minimal amount of photos needed for the client. There are no reports to complete when you get home.
The report on the app can't be submitted without the required photos.and your signature.
"I told myself to quit you; but I don't listen to drunks." -Chris Stapleton
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