@calicakes wrote:
I can barely remember what I did yesterday.
@SteveSoCal wrote:
@calicakes wrote:
I can barely remember what I did yesterday.
Umm, that was less than a week ago. That's pretty standard for many MSCs. You better start taking better notes....
@LisaSTL wrote:
WTF. Is this pick on Cali week?
@calicakes wrote:
Thanks, in fact I did have notes. I had to wait until I came home to edit my shop. I could not give the editor the info requested on the phone. Thanks so much!!
@SteveSoCal wrote:
@calicakes wrote:
I can barely remember what I did yesterday.
Umm, that was less than a week ago. That's pretty standard for many MSCs. You better start taking better notes....
@Sentry Marketing wrote:
I'm curious, was your interaction with our editor unpleasant?
@calicakes wrote:
Thanks, in fact I did have notes. I had to wait until I came home to edit my shop. I could not give the editor the info requested on the phone. Thanks so much!!
@SteveSoCal wrote:
@calicakes wrote:
I can barely remember what I did yesterday.
Umm, that was less than a week ago. That's pretty standard for many MSCs. You better start taking better notes....
@Sentry Marketing wrote:
The idea that our editors are making up "fake excuses" is simply untrue. I could elaborate on this statement, but I'll leave it at that.
As I have posted in a prior thread, if any shopper believes that there is a legitimate issue with our editing staff, all they have to do is contact me directly. I will be happy to review the situation and respond promptly. If we've done something wrong, I will be more than willing to come on this forum and accept accountability for our shortcomings. Alternately, if those complaining decide that maintaining their anonymity is more important than actually resolving the issue, that is their prerogative. There is nothing we can do to address issues when we are not aware of the specific circumstances.
Our editors are instructed to call shoppers in order to expedite the publishing of a report. We respect shoppers who don't want to receive phone calls and this can be notated in the profile section of our portal.
@jjk3995 wrote:
One report got a feedback for spelling errors. I have an editing program.
@BirdyC wrote:
@jjk3995 wrote:
One report got a feedback for spelling errors. I have an editing program.
I'd bet you a bundle that there is no proofreading/editing software in the market that is correct 100% of the time. They're only as good as the people who input the information.
@PuaM wrote:
I was a newspaper copy editor for nearly 30 years. I no four a fact that their is know spell czech that is 100 percent prefect.
@jjk3995 wrote:
If David from Sentry said I can request to not be called, then why did my shop get rejected for the editors only trying to contact via phone? No email was ever sent. The only email was to say they rejected my shop because I couldn't be reached via phone and that my phone wasn't working. I don't want to be called!
And I tried to find where to request not to be called and I couldn't find it?
@jjk3995 wrote:
I'd also like to point out that when I tried to reply to the editor, the email came back undelivered and that I couldn't reply to that email. So, she rejected my shop because she couldn't reach me but when I tried to reach her I can't. How was I supposed to reply back to her questions about the shop if she doesn't allow reply emails?