@jjk3995 wrote:
Yes, I did contact David a while ago. I received a response that he was out of town and would look into later. This was weeks ago.
@Jay C wrote:
@jjk3995 wrote:
Yes, I did contact David a while ago. I received a response that he was out of town and would look into later. This was weeks ago.
How disappointing. After posting on the forum and inviting you to contact him directly for answers to your questions, I would have thought you would get a quick response.
@catlassy wrote:
GOOD LUCK on even getting a response from a Sentry editor! An editor gave me feedback that i need to "clip the excess around the receipt" (crop)- which I did!! If I cropped any more I would be cutting into the receipt! I asked for clarfiation over and over and over -- but the editors never responded. The schedulers are fine - but the editors do not bother to explain or answer questions.
@guanadu wrote:
I do not shop for Sentry anymore - after getting deactivated for pointing out blaring glimpses of the obvious about what goes on over there. My LARGE issue with Sentry is that the owner of the company seems to be the only person who can resolve issues with editing and payment and they have A LOT of issues with editing and payment. As he stated, while on vacation, something happened that is consuming his time and thus, he missed an email asking for resolution of an issue with an editor. If the issues are with the editors, get rid of the editors, retrain them, teach them to effectively resolve issues. An owner of an MSC should not be trolling our shop forum looking for fights, oh, I mean *issues* to solve. He is not the editors' mother, they are big boys and girls and they need to act like it. If it is proven that they are incompetent, they should be let go. I have a feeling that Sentry is paying peanuts to monkeys, as they say...
@dkk5685 wrote:
I've done many shops for them over the past year or so, in fact they tend to be one of my main companys I shop for. The last two months were rough on responses back from the editors. My ex, sister and I all noticed and commented to each other on that. Seemed out of the ordinary, like they were nitpicking and weren't going to let anything get by with a 100% good.
Most are reasonable, but yes, I noticed an increase lately.
@dkk5685 wrote:
Dave, I'd have to dig through emails, but I know my sister and I got the same response at least once. Something to the extent of "Good, thorough, well written, but you forgot a period at the end of a sentence. Please check grammar and punctuation better next time." It was just like...... Really? Months of no comments at all. Just good job for most part. Then all this sudden, many editors coming back with new requests/comments we've never seen before. Some we don't take as seriously as others.
I can tell (and appreciate) that several of the forms have been changed and updated overtime. I can tell there are certain things you/we are all getting a better hang of as the shops continue to be done. More refined.
@catlassy wrote:
Let me just say, I have been doing the fast food shop for about a year and a half. And ANYTIME I have had a question for the Sentry editor -- they have NEVER answered a question from me. I sent one question 4 times a couple of months ago, no answer. I gave up. Even the scheduler said she can't do anything if the editors don't answer email.