did a Mcdonalds yesterday. I made sure I could read every menu item and price before sending the photos... they ended up rejecting me. I called the editor, and she told me she couldn't read one of the prices, but she couldn't tell me which one because she wasn't by her computer. she won't answer my emails now. this is infuriating.

Ask for written confirmation that they will not be using any part of your report.

it got reposted on presto map so i'm sure they won't use it.

I got a report rejected on a adult incontinence product photo. Take a photo of X. If store doesn't have it, take photo of area where it would be. They don't carry the size required. The amazing editor said that it was there and I answered incorrectly. I was in the store the next day and double checked. No, they don't have it. I had an employee put the UPC code into the RF unit. "Not available at this store." I sent the info back to Presto. They stood by their claim that the item the store doesn't carry is in the photo. Presto -chango- the app is now deleted. Not enough money to deal with that kind of nonsense.

Good to know. I was considering doing one of them but the heck with that.

My shop was rejected and I sent excellent pictures.

I did a McDonald's double menu one. I felt like a complete fool standing out there taking photos. But I got paid almost instantly. (it was on my way to a route of shops)

I kept thinking the order speaker would say "hey, what are you doing out there!"

Darn PTSD *_*

...

Edited 1 time(s). Last edit at 09/19/2016 01:07AM by jay225.

@sstazz wrote:

My shop was rejected and I sent excellent pictures.

were the initials of the person who rejected you BA?

Edited 1 time(s). Last edit at 09/19/2016 01:04AM by jay225.

@blackerbys17 wrote:

Good to know. I was considering doing one of them but the heck with that.

I have been paid for some of them, but have had 2 rejected. the rejection % is way higher for this particular gig than normal.

@jay225 wrote:

@sstazz wrote:

My shop was rejected and I sent excellent pictures.

were the initials of the person who rejected you BA?

I did not pay attention. I simply deleted the email and will not complete another.
I had my girlfriend wait in the drive thru line and when we got close to the speaker ( I jumped out and captured a picture of every panel and 3 overall pics using a Samsung S6 Edge. I reviewed ever picture and attached the best ones. As a matter of fact I reviewed the pictures again today before deleting them off One-drive and had no problem reading every price.

I'm in the same boat. At about 50% for the project. Not happy, but thankfully I did not go out of my way to complete any of these.

i'm 5 outta 7, so 71% approved, which is pretty horrendous. i've been emailing back and forth with the project leader about my photo for my last rejection. she is trying to tell me she can't read 2 prices from the top of the menu when it is so obviously clear what the prices are. she won't budge.... it's so hard not to lose my cool. they are legit stealing money from us in these cases.

Edited 1 time(s). Last edit at 09/19/2016 02:46PM by jay225.

Glad to know it's not just me. I go to that Wendy's all the time so I just kept picking up the assignment until they approved it. Took three times!

the editor is obviously lazy, cannot see, or is just incompetent. there's something called an environment. that, combined with the small print, makes it hard for every photo to be 100% crystal clear. apparently 90% clear and easily readable isn't enough for the (certain regime in world war 2) editor.

Interesting - just had a shop declined. I double checked the clarity of my photos. I could see all the prices, so emailed them asking why it had not been approved. They apologizied and said they had moved it to accepted. Glad I pushed back!

I had the same thing..one Wendy's shop approved. Did two McD's that I was driving past the next day. One approved, the second not. The pics looked great to me, but it was back on the board so two days later I went and took pics again, this time walking between cars to get pictures. The shop was refused again. I could read every price but editor couldn't. 50% rejection rate? Not worth my time.

I've done 3 with zero problems and super quick pay.. in fact, one of the ones was a Wendy's and it wasn't even there any more... I took pictures of the construction and it was approved. I don't park and get out - I just drive through the drive through and snap the pics...

No issues on my end. All 12 were accepted and paid for.

Speaking of lazy, I still contend that, sometimes, when editors have not kept up with the volume of reports, and get behind in their own work, rather than working to get the job done, they will do one of two things.

1) They may send a canned email requesting further information, without even looking at the report. The information may often, indeed, be addressed in the report. This buys them time, and they get to blame the shopper.

2) If there is not a procedure for 1) above, they may reject the shop, which is also faster and easier, and apply any number of reasons up the line. This eliminates the need for further, professional communication, and clears their work load, also blaming the shopper.

Not all requests for info are because of this, and not all rejections are because of this. But lately, in my experience, and because of the quality of correspondence I have received (or not), I believe this to be true. I know others may not, and that's fine. This is my opinion.

I also have reason to believe that editors or support staff sometimes accidentally delete photos, or edit and accidentally save over quality photos, so that, in reality, they don't have the quality photos, even though they were sent to them.

I keep track of those companies that utilize such editors, and rarely, if ever, shop for them again.

What if they have double menus? Do you go round and round? Lol...

@Jtack wrote:

I've done 3 with zero problems and super quick pay.. in fact, one of the ones was a Wendy's and it wasn't even there any more... I took pictures of the construction and it was approved. I don't park and get out - I just drive through the drive through and snap the pics...

Glad I didn't take these. I figured it could not possibly be as easy as they made it sound and for $4 I don't have time to find out.

@CoffeeQueen wrote:

Glad I didn't take these. I figured it could not possibly be as easy as they made it sound and for $4 I don't have time to find out.

These were easy as it seemed..... Finished each one within 2-3 minutes after arriving at the location. None were rejected. I just made sure the pictures I submitted we clear and readable when zoomed in.

It's up to $5 now. Two photos of the drive thru menus boards and 3 questions. 24 hour deadline. Deleted. Not worth a trying to get a decent photo in the rain. Plus, the cameras would be getting my photo while I am getting theirs.

My Wendy's was accepted, my McDonalds was not. I have not looked at the pictures. I just wrote it off. I did another Wendy's but due to my concern about rejection, I pulled to close. I had to drive around again to get in position.

I've done a number of photo audits of fast food places. I've decided not to accept shops. I had a big row with a scheduler that I took up the food chain. I offered to return to the location on the following day to re shoot the pictures to which she agreed to let me do. Then later in the day, I was given a 1/10 score for not following up. I emailed the scheduler who simply emailed me a cut and paste of the editors comments. I tried three times to get her to acknowledge her commitment and of the company's failure to abide by it. Finally I emailed another scheduler and was directed to another person who resolved it in my favor. But the time to correct was not worth the $7 total payment. So I do not do them unless they are heavily bonused.

Have had problems with Presto in the past. So I haven't used it in over a year.

Men were declined for Wendy' and the pics were clear. Not doing them again, not worth it!

I had 3/5 accepted. I was trying to show a few friends how "easy" MSing could be and then had the embarrassment of admitting I wouldn't be paid. I won't take those again for less than $8.

I've done 4 and only 2 have been accepted. One of the McDonald's had a very cloudy menu board (dirty I guess) and I emailed the scheduler after it was rejected, but I haven't heard anything. The other one I have no idea why it was rejected. The pictures were crystal clear.

I just received another "offer" to do these. "must have high resolution pictures" my android does a great job for every other company, but having read the problems with the acceptance of the menu boards, and my own issue with a non existent product that only the editor can see in the photo, that would be a huge no thanks.