Thanks, Gene. I tried a call today (about seven hours ago.) All I could do was leave a message and have not had a reply. I did notice on the website that it deducts points for all questions that it directs to shoppers that go unanswered. :-) I am doing a pizza shop that appears to be a similar concept to one I do for another MSC. However, the timing questions for Shared Insight, while worded in a confusing manner, are fewer and less clumsy. I am going to give it a try tonight and hope I get a good pizza. If it is a bust, I will just put it under "experience." I did do one Italian ice shop for the MSC earlier this year.@gene wrote:
I e-mailed them in the past without much luck. One e-mail out from 10 may get to the right person. try to call them instead.
Great question! I keep checking the web site every morning until I see that my point total on the top of the home page has moved up. I have done only two shops for this MSC and have not received an acknowledgment. I think it takes about three days to see the point total change.@txwahchick wrote:
I did my 1st shop with them this week. Anyone know long does it take for them to let you know if your report is good?
It might be a time-zone thing and the Insight computer is set for ET, not PT. IMO, you did the right thing. You did the shop and filed the report t in a reasonable period of time. If you have the report denied, how about posting that so we know the outcome.@ShopSouthTexas wrote:
I get home from dinner at the burger place only to receive an email telling me to put in the report by 7:30pm pacific time, or I lose the shop.
@txwahchick wrote:
I did my 1st shop with them this week. Anyone know long does it take for them to let you know if your report is good?
Getting paid is the good news, always.@Jay C wrote:
@txwahchick wrote:
I did my 1st shop with them this week. Anyone know long does it take for them to let you know if your report is good?
I've never heard anything back from them after completing a report. They never ask questions or want more information and I never heard a grade or feedback. I just get paid. That works for me. I guess no news is good news.
Completely understandable. The platform is different, too. I had to learn how to reduce the size of the images.@txwahchick wrote:
Thank you. I will be patient then and wait. Always a bit nervous doing that 1st shop for any company
Sure thing. That's why we all read the forum. Most of us need info or want to help others become the best shoppers they can be. You have passed a hurdle. Now, relax!@txwahchick wrote:
Well, I just check the website and it shows 10 points and the red Probation is no longer there so I guess I am good to go. Thanks to all for your response.
@PuaM wrote:
It might be a time-zone thing and the Insight computer is set for ET, not PT. IMO, you did the right thing. You did the shop and filed the report t in a reasonable period of time. If you have the report denied, how about posting that so we know the outcome.@ShopSouthTexas wrote:
I get home from dinner at the burger place only to receive an email telling me to put in the report by 7:30pm pacific time, or I lose the shop.
I have done very few for them. I found their record of quick payments was bad. I wasn't paid at all for one in January. I don't shop for them anymore.@rlkanner wrote:
I am having issues with this company! Been working for them for years. I have not been paid for February AND my reimbursement was entered incorrectly. I spoke with a Ryan about 10 days ago who assured me my payment would be released in 5 business days. It was not and now I cannot get him to answer again. Any hints on how to get someone to respond?