I completed a shop 11/14/16. Submitted and attached all docs. Their system would not have allowed me to submit, had the docs not been attached. I got an email 12/13/16 (an entire month later!!!) saying they had reviewed the report and I did not upload a doc. I replied that their system would not have allowed me to submit if I hadn't but uploaded anyway and asked "This is a one month delay in reviewing. Will this affect my payment date?". I was told it would not.
I'm finally annoyed today and emailed the person that had reviewed. She told me "I don't handle payments. You should contact the person who assigned you". That email was deleted in November, obviously. Replied and asked her a name to contact and she replied with "her boss's"contact name and email. I email the boss and she says I didn't complete the project until 12/13/16!!!!
I will never shop for them again.
Edited 1 time(s). Last edit at 01/13/2017 02:05AM by saruhhh.