I'm so frustrated with doing shops for intellishop. I've done a total of 3....THREE shops for intellishop and I'm so annoyed I may never do one again.
First one I ever did back in the summer the editor reached out to me for clarification on one issue, then after I cleared that up they responded back to me with clarification for an entirely different issue. My shopper grade came back 6/10 for "2 point deductions per clarification attempts". Um I'm sorry why didn't you ask for both clarifications the first time you reached out to me?
Second one I ever did. I got 8/10 docked for "not responding to 'no' comments in the report". Keep in mind I went over every little detail of my transaction in the comments so they had everything that happened and they could see in the interaction I described that anything I responded "no" to was actually not done. But okay whatever I figured now I know and they want me to be very specific and point out each "no" in the comments.
Third report. Get 9/10 docked one point because "responding to each no answer is not necessary". Well which the freak is it intellishop????? Dock me for doing it, dock me for not doing it. I think I'm done with this company