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57 Discussions

Alta360 Pay Late? Is it a PayPal problem?

They have always been on time. I was expecting payment Monday, 31st, and this is the 2nd, and no payment. Is it a PayPal issue? I noticed the last time I received a PayPal payment, I didn't get my usual notification e-mail; I had to log in to PP... Continue Reading

No Alta 360 Shops?

Haven't seen any Alta 360 shops in about a month. Wonder what's going on?... Continue Reading

Alta 360 payments

I did a shop today. It was closed during posted hours. Does anyone know if I will still get paid - even a partial?... Continue Reading

Alta360 Research - Urgent Shops!!

SHOPPERS!! Alta360 Research ( has 10 gas station/c-store mystery shops that we need completed either today (7/14) or tomorrow (7/15). Below are the Cities/States of these locations. These shops are paying between $60 and $100. If you can complete any of these mystery shops, contact us ASAP. Bethany for SC and TN... Continue Reading

Payment for Alta360?

I am new to Alta360. My understanding is that they pay on the 30th of the month for the previous month. So yesterday (as the 30th was a holiday) we should have been paid for April shops. Anyone get their money? I have not!... Continue Reading

Alta360 makes me sad.

I have loved working with this company for a long time. Not often because pay rates are historically low but they are, otherwise, a top notch company. I have been told that they absolutely will not be approving bonuses that have been agreed to in the past, meager as they... Continue Reading

Alta360 no longer on Shopmetrics?

Is it just me, or is Alta360 Research no longer using Shopmetrics?... Continue Reading


Anyone gotten your December payment from Alta360?... Continue Reading

Alta 360 Payroll

Don't get me wrong I like Alta and I'm not going to stop working for them. But here it is the 31st and we don't have our money from September yet. I know it will probably come in tomorrow, but who agrees with me "Alta 360 you can do better"!!... Continue Reading

Alta 360 Pay

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Alta360 Research - Several Shops Available!!

Shoppers needed for We have several types of shops and need help getting them completed for this month. Specifically I am looking for Shoppers to complete shops for a well-known gas station/c-store. I have them in these states right now: AR, CT, DC, DE, LA, MA, ME, MO, MS,... Continue Reading

Alta 360 PAy??

Anyone get paid from Alta 360 yet? They changed to Paypal a few months ago. Still waiting for pay for January shops...The old way of direct deposit worked perfectly. Wonder why they changed that.... Continue Reading

can't log in to alta 360...

looks like security issues. anyone else having trouble?... Continue Reading

Alta360 Switch to PayPal

For years I got paid like clockwork on the last day of every month via direct deposit. Then in May the switched to PayPal because “we listened to YOU”. In the three months since the switch payments processing only once was I paid on the last day of the month.... Continue Reading

ALTA 360 Unresponsive

I have contacted them, either by phone or email....13 times now. I have been promised by Stephanie Light that my check for work done on 2/29/2020 will be paid, and was "lost in the mail." She said the check would be resent over two weeks ago. I also... Continue Reading

Alta 360, ???

This MSC owes me from a parking shop in late February....should have been paid at the end of April. They have not responded to emails or voice mail messages.....anyone else know anything about Alta 360's status? Edited 7/10/2020 --- still no word from either Alta 360 or Gigspot.... Continue Reading

Alta360 Switching to Paypal as of June 2020

I just saw this on the Alta360 home page. Thought I'd pass it on..... ETA: I actually logged on after posting this, and once I did, I was notified I had to complete my extended profile. It takes about 8 pages of clicking arrows, but finally gets to the page where... Continue Reading

Alta 360 - Still in business?

This is a Gigspot MSC. ...Still owed $150 for January and February parking shops. ...Have been told twice that "...the check is in the mail." but nothing yet. I am worried that they are out of business. Anyone have a contact there?... Continue Reading

Anyone receive their direct deposit ftom Alta360?

So disappointed. It was like clockwork. Direct deposit was always there. I never had to question them about it. It's not big amount, but $250 would certainly go a long way for groceries, et al.... Continue Reading

Alta 360 Research

One of the best of the best MSCs. Pay has always been like clockwork. Special kudos To Jessica D... Continue Reading

Alta360 $8.00 Self-Storage Shops - Am I Missing Something?

I almost died laughing seeing these in my job board. I rarely login to Alta (once every four months?). I just saw some $8.00 self-storage shops and clicked on the "guide." Can't see the survey - just a two pager with broad description of the shop. ... Continue Reading

Alta360 Disbursement for July

Normally, the disbursement document is prepared on the first of the month, i.e., July shops invoiced on August 1 and paid on August 30. It's August 12 and my July shops still have not been invoiced. Anyone else? If there are others, i won't worry about it.... Continue Reading

Alta 360 helpdesk email.

Can anyone tell me the Alta 360 helpdesk email. I did 2 shops which are now in "hold fee" status. I did these two shops exactly how they wanted it (I have done a couple more of these shops without issues) and have yet to get an explanation on the... Continue Reading

Trouble logging into Alta360

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Shout Out to Susie with Alta360

I've only recently started completing shops for Alta360. Susie has been so helpful with scheduling. She's awesome!... Continue Reading

GigSpot/Alta 360 HELP ASAP

Hi I have a friend who is a new shopper. She signed up for a job through GigSpot with Alta 360. She has done the shop and now cannot enter the report because when she clicks on the arrow in GigSpot it sends her to the Alta 360 login page.... Continue Reading

Alta 360 Research

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Using GigSpot/Alta360

Good morning!! I was wondering if anyone else has a problem with GigSpot when doing work for Alta360? It seems Alta 360 is the only company that it denies you access to the regular site and doesn't upload all images I've included in the report. I also... Continue Reading

Alta 360

I just want to let all mystery shoppers out there know that Alta 360 does not like to pay as per their agreement for work done for their company. Thank you. Have a beautiful day.... Continue Reading

This has to do with Alta360 research Mystery shopping jobs for [Mod removed client name] and filling out the form afterwards

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Which browser works for Alta360 website?

I'm trying to submit reports, and Firefox doesn't work -- it keeps saying "A page is slowing down Firefox. What would you like to do?" If I say "cancel it", then Alta is GONE. If I say "wait", then the page goes totally dead. I've asked Alta, with... Continue Reading

Alta360 time to approve shop

I completed my first shop for Alta360 a week ago and it still says pending editing. Does anybody know if this is normal for that company?... Continue Reading


My car broke down last week. I e-mailed all the schedulers/MSCs that I had shops scheduled for this week. I got replies ranging from "WHEN can you complete the shops?" to "We're at deadline, and have removed the shops from your shop log". Annie Farley at Alta,... Continue Reading

Alta360 sketchy shops?

All the shops from this company look really sketchy. One is a storage company shop where you are required to actually sign up and pay, but then they claim your purchases will be immediately reversed. Another is you have to buy $100+ in products from a drugstore, destroy... Continue Reading

GigSpot Tech issues with Alta 360?

Is anyone having problems with Gigspot? I have a shop I need to start a report on, but I cannot get in. I can get into Gigspot, but once I click on my shops and then the shop I need to report, I am taken to the log... Continue Reading

Alta 360

Does anyone have any experience with this company? I signed up and was given a shop which I completed today. It is due tomorrow but I am a bit uneasy about submitting it. The shop required purchasing over one hundred dollars worth of a specific product. ... Continue Reading

Why No Purchase Reimbursement for Gas Station Food Audits for Alta 360?

I noticed that you MUST make a purchase for the food audits at gas stations but they do not reimburse you for it. Why is that?... Continue Reading


This company seems to have taken over the ACE parking shops (On the West Coast, at least) and a couple of interesting twists are now placed in the assignments: photo of entry to parking garage or kiosk is required, the stay required is now up to 2 hours (problematic at... Continue Reading

Continuous changes with Alta360 shops

Any words of wisdom here? Does anyone else here perform these shops?... Continue Reading

Alta360 question

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Alta 360

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Alta 360 slow to approve shops

Anyone else notice that they're extremely slow lately? I applied on Friday for three jobs and now it's Sunday (the day I was going to do one of them) and still nothing. This is the slowest they've ever been.... Continue Reading

Alta 360 scheduled shop date versus due date question

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Alta 360

Hi! I am relatively new to mystery shopping, I started in May 2016 however just tonight did my first shop with Alta 360. I know I can't mention the restaurant name here but am wondering if anyone missed one of their questions for a shop and if so how... Continue Reading

Alta360 - Legitimate?

I am looking at signing up for Alta360, and just want to double check that it is a good company. I looked back at previous threads, but they all seem older, so any info you have would be great! They are the only one that requires a driver's license upload,... Continue Reading

Another LOW this time from Alta360 Research

This is my first post. I've only lurked here for about a year so please be nice. I just received an email for a drone shop. You will receive an increased pay of $8. You will have to ask 6 questions and I'm not sure... Continue Reading

Susie Ogle... Alta 360

Susie is by far my favorite scheduler. I have made a lot of money doing her easy shops and they have so many of them. :)... Continue Reading

Is Alta 360's website down?

Is https://www.alta360research/ down? I get an https security error followed by a DNS_PROBE_FINISHED_NXDOMAIN error.... Continue Reading

Kudos to Alta 360 Research

The managers and schedulers at Alta 360 stand out for their high level of professionalism and collaboration with shoppers. Some of the specific individuals that I appreciate are Susan Ogle, Rebecca Ritter and Mary Stevens.... Continue Reading

Alta360 and the disappearing shop***RESOLVED***

I had my first shop with Alta360 scheduled for today. I had logged on early this morning to read through the instructions. Well, I just logged into the website to read through the instructions one last time before leaving the office and heading to the shop. However,... Continue Reading

Alta360 Research

I did not see this company on the Official List. Has anyone heard of them?... Continue Reading

Does anyone know what is the relationship between Alta360 Research, Inc. and ACE Mystery Shopping?

Hi. Does anyone know what is the relationship between Alta360 Research, Inc. and ACE Mystery Shopping? One of the birthday emails I received was from Alta360 Research, Inc. It was identical to the birthday email that I received from ACE Mystery Shopping. Both cards were exactly the same.. Both cards had the same sentiment. I can... Continue Reading

Alta 360 Gas Station Shops

Can these be completed using the MobiAudit app?... Continue Reading

Alta 360

Maybe I am going crazy, but I completed my first shop for this company and I cannot, for the life of me, find where it shows as a completed shop now. Where should I be looking?... Continue Reading

ALTA360RESEARCH: Your feedback please

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Ritter Associates is now Alta360 Research

I just logged on to the Ritter Associates website and the page redirected to one explaining that they have now changed their name top Alta360 Research. After 15 seconds, it further redirects to: the good news is that my old username and password worked fine, and other than a... Continue Reading

Most Recent mentions of Alta 360 Research

Besides Marketforce, Another company who is willing to work with you on a route is Alta360. (Source). November 06, 2022

Besides Marketforce, Another company who is willing to work with you on a route is Alta360. (Source). November 06, 2022

00. I was not happy, it was far away. Maybe they have criteria for each client and not necessarily by each project. With Alta360, you would get full pay if you went to the location and found it closed as long as proof was provided. (Source). October 24, 2022

The Alta 360 website says that they currently have 1445 jobs. (Source). October 05, 2022

Haven't seen any Alta 360 shops in about a month. (Source). October 03, 2022

Marketforce, IPSOS. Alta360, SeeLevel. (Source). October 02, 2022

Marketforce, IPSOS. Alta360, SeeLevel. (Source). October 02, 2022

Consultants) Reality Check Mystery Shopping Red Brick Scheduling Reflections MS Regal Hospitality Group Remington Evaluations [s]Rentrak Mystery Shopping[/s] [s]Research Intelligence Group[/s] Research Services Group (RSG) [s]Restaurant Cops[/s] [s]Retail Maxim[/s] [s]Retail Rapport Ltd[/s] [b]Retail Track (merged into InTouch Insight) [s]Richey International[/s] [b]Ritter & Associates (now Alta 360)[/b] (Source). September 21, 2022

Look A Customers Point of View About Face [s]Action Reaction Services[/s] [b]ACE (Associate Consumer Evaluations)[/b] [b]Advance Sales and Marketing[/b] Advanced Feedback Inc Advantage Sales and Marketing Agile Market Research Mexico [b]Albatross Global Solutions, now CXG[/b] All Star Customer Service Inc Alta 360 Research Amber Arch Amusement Advantage Ann Michaels & Associates Anonymous Insights Apartment Shoppe [b]ARC Quality Solutions (At Random Communications)[/b] [s]Ardent Services[/s] [s]Asset Protection Associates[/s] Associate Consumer Evaluations / ACE Mystery Shopping [s]At Your Service Marketing[/s] Ath Power Consulting Automotive Insights (Source). September 04, 2022

(If you're not certain, add a question mark after their name.) Step 3: PM your redacted list to me. [b]A[/b] Action Reaction Services(1 Discussions) Agile Market Research Mexico(0 Discussions) Alta 360 Research(48 Discussions) A Closer Look(101 Discussions) A Customers Point of View(9 Discussions) About Face(81 Discussions) Advanced Feedback Inc(8 Discussions) Advantage Sales and Marketing(2 Discussions) Albatross Global Solutions(40 Discussions) All Star Customer Service Inc(3 Discussions) Amber Arch(3 Discussions) Amusement Advantage(66 Discussions) Ann Michaels & (Source). September 03, 2022