Confero
...
113 Discussions
Confero Pay Issues Resolved
December 04, 2023
I am sorry to say as of today I have to put Confero on the not paying as agreed list. Unfortunately they are not responding to emails. They have partial paid for the last several pay periods. My 30+ years of shopping experience tells me they are in financial trouble... Continue Reading
Confero Pay Issues
November 17, 2023
This was also addressed in another thread but it may get lost due to the title being too general. Is anyone having pay issues with Confero? I have and I’m concerned because of the lack of communication that there may be issues on the horizon. I am trying to get... Continue Reading
Confero payments
November 15, 2023
Has anyone had an issue with Confero’s payment from jobs submitted at the end of September? And has anyone had issue with receiving payments today? I can’t get Confero to answer me.... Continue Reading
Confero Password Reset ?!
March 17, 2023
Has anyone else taken a break from shopping, only to come back and find your Confero account has been deactivated? I hope not. From The Beginning: I tried creating an account with my email address, and found out I already had one, last used probably 7 or so years ago. I tried resetting... Continue Reading
Confero
December 18, 2022
I am getting an error message when I try to log in to the website that I have always used. Does anyone else have an issue?... Continue Reading
Confero Payment Issues
October 30, 2022
Is anyone having trouble getting payment from them after the shops on their new platform? Received an e-mail on Oct 21 that they ran into delays with the new system and were working on it that day. I still haven't been paid. I see the scheduler has more but I... Continue Reading
Confero Burrito Rewards Shop
October 13, 2022
I did one of these with a reimbursement of $18. After the requirements of doubling the "protein" at $3.49 for sirloin steak, and added queso or guacamole, it cost $19.76. Easy shop, easy report. But if they had charged me extra for the guacamole I asked for per the guidelines.?... I got... Continue Reading
Confero is ADDING the Shop Metrics platform in addition to their Sassie platform!
August 26, 2022
I just went to sign in on Confero, and saw a statement that they are adding Shop Metrics to their shopping platforms. I had no idea!! Did anyone else??? They recommend that any interested shopper register on the Shop Metrics platform as well, so I did. They state there are... Continue Reading
Did Ipsos Just Buy Confero Too? Or Just Their Schedulers?
August 10, 2022
I've got a phone number in my phone as "Dave, confero" I just got a text from "Kate with Ipsos" wanting me to do a bonused shop 100 miles from me. Last time I accepted this shop and built a route around it they canceled the shop because they apparently... Continue Reading
Trouble with Confero
August 09, 2022
I have shopped with Confero for many years and have never had a problem with payment. Except now. I did a shop for them in December 2021 and realized I had never been paid when I did a similar shop for them in June of this year. Once I realized... Continue Reading
Confero 1099
April 11, 2022
Does Confero mail out their 1099s or do we need to access a digital copy somewhere? I don't believe I received one from them but I should have. Thanks. Nevermind, Confero called me back and confirmed that they do not send them. Not sure how to delete this.... Continue Reading
Confero Slow Review
April 06, 2022
Did a recycling shop mid March. Still not graded/reviewed. Anyone else have this going on with Confero?... Continue Reading
Confero paying weekly?
December 06, 2021
Has anyone seen shop emails saying Confero is paying Weekly this month? If so do you have any idea what day they are paying?... Continue Reading
Confero non-responsiveness
November 15, 2021
Has anyone had a problem getting ANYONE at Confero to respond to your messages? I have written no less than 20 messages to them asking why I am no longer being assigned to shops. They simply ignore my messages. The shops I apply for are still posted... Continue Reading
Confero Rating Question
May 08, 2021
This topic appeared in 2010: https://www.mysteryshopforum.com/read/6/41518. The did a slew of shops for Confero that were short and easy. I got 10s for the first few then 8s. I asked the reviewer what happened. She said that they reserve 10s for more difficult shops. I don't know why she originally gave... Continue Reading
Confero reward shops
December 26, 2020
These were recently referenced in a different thread. I haven't done one in two years as the fees never get high enough to lure me and the restaurants shopped aren't places I'd normally go. However, one was offered for a call-in order at a Tex/Mex eatery that happened to be... Continue Reading
Suggestions: 15 Weeks and I haven't been paid by Confero
June 08, 2020
-- moved topic -- ... Continue Reading
Confero Payment
March 17, 2020
Anyone miss the payment for this cycle? I’ve emailed the payment email several times with no response. I’ve also called several times and their number has them closed before their “closing time” listed in the recording. Times when I’ve gotten through has always led to voicemails on every option selected.... Continue Reading
Confero payment
November 29, 2019
I have not been paid for my October shops yet ... has anybody else?... Continue Reading
Confero Payment
November 15, 2019
Did anyone receive payment yet for shops completed in the second half of September? The last payment memo said those shops were set to be paid on 11/10 - 11/15. Still waiting for that payment and was hoping it would come today as it's the 15th. The... Continue Reading
Signed up with Confero but available shops require 7 rating and they start you off with a 5
September 30, 2019
Wondering how I can ever sign up for a job with Confero? This is the first time I’ve seen one of their jobs on the Presto App. I applied, and it had me sign up with them. I did so, and then it said I was rejected because I don’t... Continue Reading
Confero celebrating 33 year anniversary with 33 days of giving.
September 12, 2019
I recently read an article posted by Elaine Buxton, CEO of Confero that the MSC is celebrating its 33 year anniversary with 33 days of giving. The article didn't exactly state what type of giving the MSC intended on performing. Can anyone from Confero clarify? Would any of this giving... Continue Reading
Confero report ratings
September 11, 2019
I've done a few shops for Confero that involve on the spot rewards. I follow all of the guidelines and Fed-Ex unused gift cards the same day. I keep getting rated an 8 out of 10 with no explanation. Hes this happened to anyone else who has... Continue Reading
Need Confero Contact
July 26, 2019
Does anyone have a Confero contact. I rescheduled a shop and received email that it was moved with 7/26 due date. Shop was not moved and I need to complete the report. This shop required out of pocket $. Shop is currently posted on the site. Thanks!... Continue Reading
Confero has popular cold sub client listed
May 29, 2019
A number of locations were listed about a week ago. Most are still available in my area. Fee and reimbursement. Unfortunately the locations are not convenient for me to get too. This is in the DC Metro area. I did not search further out. This is a Fast Casual shop, no... Continue Reading
Confero car wash
March 27, 2019
I'm on the east coast. Confero used to have a car wash shop that I would do 3 or 4 times a year. It's been about a year since I've seen the shop posted. Does anyone have any insight as to why they are no longer being shopped? I miss... Continue Reading
Confero Payments
February 13, 2019
Has anyone received payments from Confero for shops done in December 15-31? It says "Paid on 2/11/19" in my shopper log but I still haven't received any of the payments into my PayPal.... Continue Reading
Confero Compass, Late Approval of job
February 08, 2019
I was wondering if anyone has had this happen to them with Confero Compass. I did a home improvement store job for $32 on Monday, submitted it Monday night and normally the next day I have some minor corrections to the report. Well this time, it still has not been approved... Continue Reading
Confero payment
December 18, 2018
I noticed on the list that Confero pays out at different times, depending on what time of the month you did your shop, however, on my shop log, it has all of the shops that i did in late October, early November and late November as "pending". Just curious... Continue Reading
Do Confero Editors knoweth that a grade of 10 exists?
November 13, 2018
I have been with Confero for a few years now and have decided to part ways. I contract now for 32 different MSPs, am employed by one as an editor and help assist with scheduling when needed. Throughout my career as a Mystery Shopper, I have written reports that required minimal... Continue Reading
Who do I email about a shop on Confero's job board?
November 09, 2018
There is a tech shop on Confero's job board. However, I don't see a listed scheduler for this shop, as I have several questions before I apply. Who do I send my email to?... Continue Reading
Confero
November 07, 2018
Anyone experiencing late payment for September shops? Unless something changed, the pay policy states "25th of month following."... Continue Reading
Confero -- Ugh!
October 02, 2018
Remembering today why I haven't done work for them in several years. Every time I agree to one of their prize award shops, there's a problem getting the prizes. I live in the middle of nowhere. It takes FedEx, UPS, and the USPS extra time to get packages to... Continue Reading
Confero
October 02, 2018
I had signed up to do a shop for them where I would give a reward to the employee. They were going to send me the package with the rewards in it. 2 days before the shop was due I emailed the scheduler and told her I had not received... Continue Reading
Did Confero Get Blown Away With The Hurricane?
September 19, 2018
I've e-mailed my schedulers via Sassie and via Gmail and called Confero's (800) 326-3880 number to leave a message. I have a guidelines question on my big-box office supply shop and a survey-completing shop for the three-month movie shop. Different schedulers for each category. No one's gotten... Continue Reading
Retail shops from Confero
September 17, 2018
Am I the only one who pigged out on these this afternoon when they were released? I took my max. Easiest shop ever. I already did one. That's a ton of free stuff for places that I am driving right by (thanks for the huge window).... Continue Reading
CONFERO - I just got my FIRST "10" !!!!
June 29, 2018
I can't believe it!! I am dumbfounded!!! I actually got my FIRST EVER "10" from a Confero grocery shop I did yesterday!! I've worked so hard on these in the past, and have always gotten an "8".....they must have a new editor haha!! Anyhow, since there have been many threads... Continue Reading
Confero movie concession shops
June 10, 2018
I've got one of these scheduled for today and I have a concern. The input form gives a time frame of after 12 pm. I have to be there at least 30 minutes prior to the start of the movie. The movie I want to see has... Continue Reading
Confero Oil Change Shop - How long for edit & approve?
March 23, 2018
Hi all, it's my first time shopping with Confero, I was wondering if anyone could share their experience on how long to expect before the shop is either approved or edited with questions/comments or anything? The shop was "completed" and submitted for about 5 days now and I have heard... Continue Reading
Confero. Missing $1200. What Next? (Pending)
January 01, 2018
-- moved topic -- ... Continue Reading
Confero-Early October shops
November 25, 2017
Should I have been paid yet for these??... Continue Reading
Confero: missing Prize tests
November 05, 2017
I attempted to apply for some of their recent "on-the-spot" opportunities. The required tests are not available???... Continue Reading
Confero - Locations?
October 10, 2017
I saw a post on Facebook about movie theater mystery shops with Confero. I was wondering if anyone knows the areas they cover? Specifically, I am near North Fort Worth, TX, and I shop only in areas close to that area in Tarrant County. Does Confero have... Continue Reading
Confero Payment
September 19, 2017
Anyone get paid from them last week on the 11th? I'm getting a reply that they transmitted it via Paypal but something is wrong and they will "issue" - same as what happened with them 2 months ago. I've had the same Paypal account for 18 years... Continue Reading
Confero Business Cards Shop
August 30, 2017
I noticed Confero has an assignment for a large office supply company in which you have to order business cards online. They reimburse $10, but when I looked at the website the cards start off at $14.99. Does that mean they won't pay the full $14.99 amount? I'm... Continue Reading
Confero payment issues?
July 14, 2017
I did a shop for Confero at the end of May. Supposedly payment was processed on the 10th to my PayPal account but it's not showing up. I've sent a message to the shopper payment link via email. Does anyone have a phone number for the company or is anyone... Continue Reading
Confero
May 01, 2017
I missed a shop. I applied for one last night for today. I checked my all day because I knew I had applied for shops and wanted to make sure I didn't miss any. Apparently they didn't email me. I received another email from them about open shops but nothing... Continue Reading
Confero Reveal Shops
February 19, 2017
The reveal shops are just sitting on the Confero job board. I have a feeling it is due to the fact that the shopper must be home to sign for the Fed Ex package of rewards. I have done these in the past and just printed off the materials from... Continue Reading
Confero Payment - should I have it by now?
January 27, 2017
I have several shops that have been marked "paid" for 1/25, but I still have no payment in my payment account. Is this normal for Confero or should I have my payment already?... Continue Reading
Getting in touch with Confero
December 03, 2016
I've been trying to get in touch with Confero about rescheduling a (self-assigned) shop date. I originally had the shop scheduled for yesterday but realized the date broke one of the guidelines so I am making an attempt to reschedule it for a different day. I sent them an email yesterday... Continue Reading
Confero Payments
November 11, 2016
I have just about had it with companies listing your fees as PAID but no money is in Paypal and no email from the MSC.. Anyone else with 11/10 Payment from Confero?... Continue Reading
When you just can't get that "10" from Confero.
November 03, 2016
There's a car wash shop I've completed three times in the last year. Each time I feel like I'll get a "10" but I've only ever gotten "8's", with no explanation about why they knocked off two points. Since I've always been paid without issue, I don't want to pester... Continue Reading
Confero scheduler can't read?
October 13, 2016
The email states "must be completed October 7th or 8th. I apply on the 7th and in the comments "I need to know by 3:00 pm CST" so 5:30 pm I get assigned the shop for October 10th. Guess they don't like following guidelines (mine or theirs). "Ha, I... Continue Reading
Confero shop cancelled?
September 28, 2016
Never did a shop for them. Signed up to accept 1 shop. It was subsequently cancelled. Is this common for them? I just read about their late payments, so not too concerned, just curious.... Continue Reading
Confero - Late payment no response
September 20, 2016
Hi everyone. Has anyone received their payment for confero for this month? Their payment policy states I should have been paid on or around the 10th, my shop log indicates I was paid on the Monday the 12th, 3-5 days paypal means that at the latest I should have received... Continue Reading
Confero August payment
September 01, 2016
My shop log says I was paid by Confero on 8/25 and but I haven't seen the funds in Paypal yet. Did anyone else have this issue? My previous payment was dated 7/11 on the log and I got the money on 7/12. I hate having to chase down money... Continue Reading
Confero
July 27, 2016
I go in search of jobs, and find a movie house with dinner and drink (newest thing in L.A.) I want it, read instructions and the age requirement is up to 31 years old. Pardon me, I'm a huge movie buff, so, now I'm to old to... Continue Reading
Confero shop at non-existent address
March 17, 2016
I checked with police and residents and drove around endlessly. The street name does not exist and GPS can't find it. Google doesn't even have the company listed. Telephone voicemail is vague, no name. I emailed both schedulers three times today and no reply. Am I crazy??? Sure as the... Continue Reading
Confero recorded phone call shops
March 10, 2016
Has anyone done one of these? I did one yesterday. I followed the instructions using the telephone number and codes I was given and after entering the information, the automated system stated "Your call will now be recorded". Well, it didn't. I feel as though part of... Continue Reading
Kudos to Aileen Mize of Confero
January 20, 2016
This female is the bomb! She has always been helpful no matter what dumb question I have asked of her. Arranged a needed date for me and changed other dates. She has a sense of humor and a serious side. Thank you Aileen!!!... Continue Reading
Confero: website security certificate expired. ARRGHH! Anyone else having a problem filling out reports?
December 10, 2015
So I have had a hell of a time attempting to fill out my shop report. Confero has let their security certificate expire, so I haven't been able to upload photos or receipts. I believe this has happened before with Confero. It is odd because I logged on earlier and everything... Continue Reading
Confero November 25th pay
December 03, 2015
Has anyone had problems getting paid from Confero? On my shop log it says I was paid and I have no record of it in my bank or pay pal for the 25th. What is very odd is that my boyfriend did a shop the same day with me in... Continue Reading
Confero "Business Cards" Shop
November 20, 2015
Did anyone try to do this shop? That option is no longer available. I contacted the MSC to let them know & am waiting on their response.... Continue Reading
Who do I contact at Confero?
September 12, 2015
I have a shop that was "Completed" on 7/28, but was never marked "Received" and has not yet been paid. They have not sent me any communication about this shop. On top of that, I have done shops since then that have been "Received" and since been paid. I contacted Confero via... Continue Reading
Confero---Anybody get paid yet?
July 27, 2015
Anyone get paid from Confero this month?... Continue Reading
Confero shops from March not finalized
May 13, 2015
I have some shops from March that are still "completed" in the shop log, rather than "received." It looks like they haven't even been reviewed yet, and payment was due on the 10th. Anyone else having an issue with them? I used the Help/Contact link to send them a message... Continue Reading
Anyone a Confero Shopper? And may I ask why?
April 09, 2015
I have some Confero shops in my area, but I would have to sign their service agreement which includes the following: "5. Restrictive Covenant. Shopper may provide his/her independent shopper services to other companies which compete with Confero. However, for two years after acceptance of any assignment for Confero, Shopper will... Continue Reading
Confero Furniture Shop
March 03, 2015
Can anyone tell me about the report for the Confero furniture shop? Could not find anything in "search". Thanks!... Continue Reading
Confero
December 23, 2014
I am looking for the phone number or email address to contact the accounting office of Confero. I may have not been paid for several shops I did in Sept. and would like to contact them to verify. Thanks.... Continue Reading
Any info please (Confero)
November 10, 2014
I have signed up with Confero. Since I'm just getting started with Mystery Shopping this is the only one at this time. Trying to get my feet wet first before diving in headlong. Has anyone had been with them? Has there been any problems with them? Thanks ya'll... Continue Reading
Frustration with Confero
November 07, 2014
Edit: Finally, they got in touch with me and everything is settled.... Continue Reading
Nonpayment from Confero
September 18, 2014
Hi there, Does anyone have a direct dial number for the Accounting Department with Confero? They are not replying to emails addressed to shopperpayments@conferoinc.com or the telephone message left at their general number.... which is terribly rude and unprofessional ...... And I would like to get paid.... Continue Reading
Confero
August 20, 2014
Hello, I am new to Mystery Shopping, has anyone had any issues with Confero? I was scheduled to do two shops on my vacation, so they were to fed ex my prizes to a location on my way, I received one set of prizes but someone mistakenly sent the other... Continue Reading
Confero
August 12, 2014
I am extremely frustrated with this MSC. I will not accept assignments from them going forward. I have 4 invoices that are now 74 days old. I have sent inquiries to the shopperpayments@confero.com and all I have received are automated responses. the responses indicated that if your problem is solved... Continue Reading
Confero Telephone Training
July 24, 2014
I was just assigned a couple of ff shops that require telephone training via a conference call. I have done this before with Confero but this time there was no information provided as to the number to call, etc. They only provided two call dates with times, one... Continue Reading
Air Duct Cleaing via Confero Compass through Summit Scheduling
July 01, 2014
Has anyone completed an Air Duct Cleaning Service mystery shop offered from Confero? The shop pays for a $100 air duct cleaning service. I'm hesitant since I completed a carpet cleaning service through another company and never received payment. They even had me buy special insurance to mail them the... Continue Reading
WTH Confero???
April 27, 2014
I have done multiple shops for Confero and liked working for them. However...they requested parking receipts and I thought I was getting reimbursed for parking. My first payment comes and no reimbursement. I email the scheduler through the platform. No response. A week later, I email... Continue Reading
confero
March 04, 2014
Anyone having trouble getting their payment. It shows on my log that I was paid on the 10th of February but have not received it. They are suppose to be reentering payment. I like the company and have never had problems before but was wondering if I should be worried.... Continue Reading
Payment Schedule for Confero Compass
January 29, 2014
Does anyone know how Confero Compass pays? I did shops for them in December 2013 and I haven't heard that payment was approved yet.... Continue Reading
Confero Payments
January 22, 2014
Does anyone happen to know off hand how quickly or what kind of schedule Confero pays at? Thanks in advance!... Continue Reading
Question about Confero's bank shops?
January 12, 2014
Looking for input on these bank shops. Are they easy, medium, hard, total PITA? Thanks!... Continue Reading
Confero FF Reward Shops
December 04, 2013
I just completed the new round where you need to buy 2 large combos. I made a mistake on the drive through and ordered a small combo, so don't know if I will get paid/reimbursed. The instructions say "please" order a large combo, not "required". I wrote... Continue Reading
Confero - purchase gift card, reimburse $1 ?
December 03, 2013
I'm so confused. I signed up for a Confero shop which stated that I would need to inquire about a reloadable Visa-type card and make a "small" purchase, which would be reimbursed $1. The shop pay is $8. I was thinking this would be at a gas... Continue Reading
Does Confero post only jobs on your job board if you have passed their quizes for that shop?
September 29, 2013
-- moved topic -- ... Continue Reading
Confero FF Test
March 24, 2013
Confero has another round of reward shops at a FF restaurant. I tried the test last night and got one wrong. I thought I read the instructions carefully and am wondering if there is a problem with the test or a trick question. As anyone else passed... Continue Reading
Confero did it Again
February 15, 2013
Anyone else out there owed money for shops done in December that were due to be paid on February 10th? I have to fight every month to get paid. It is not worth it to me so I am through with them. I can make up the... Continue Reading
Confero Payment
November 30, 2012
Is anyone else showing a job as being Paid on the 26th but still not showing up in Paypal? They do not respond to my e-mails and I can never get anyone on the phone.... Continue Reading
Confero grades
September 27, 2012
Anyone ever get a 10 with Confero? I've done the same shop four times and gotten a 9 every time. The feedback says it was well written with little to no editing. It gives me no help in figuring out how to get a 10. It's the only company that... Continue Reading
Does Confero want a blood sample too? Jeez....
August 10, 2012
I've been shopping for over 2 years. I've probably done 1000+ shops for at least 20 companies. Last year I signed up with Confero. I haven't done any shops for them but recently signed up for an amusement park. Weeks went by and I never heard... Continue Reading
Confero recorded calls
August 02, 2012
I'm almost positive the last time I did a job with a pre call for Confero I was able to listen to it to complete my report. Does anyone know how to listen to your call or am I just losing my mind. I'm sure I went online and got a wave... Continue Reading
Confero E-mail Issue (Time Sensitive Help Needed)
June 20, 2012
This has been one helluva week for me and it is only Tuesday! First, a French client deletes my report. Second, I have been waiting all day for a reply from my scheduler regarding a conflict with a shop scheduled for today. I got no response. ... Continue Reading
Confero Payments?
June 04, 2012
Wow. Searched their whole site and Sassie interface and cannot find their pay schedule. Emailed the scheduler a week ago and no response! *sigh* Anyone dealt with them and have an idea of when I should expect payment for a job completed at the end of April? Thanks!... Continue Reading
Confero Payment
May 17, 2012
Confero says they paid me on 5/13/2012, however, I have not been paid. My paypal is current and working. The email address is also current. This is not a "paypal" issue. This has been my one and only job ever with them. Anyone else have pay issues?... Continue Reading
Very Rude Scheduler at Confero
January 25, 2012
I usually have great experiences with the folks at Confero, but I received a very rude email today from a scheduler who is under pressure to complete a round of alcohol compliance shops. I had volunteered for two shops and committed to conducting them, and then casually mentioned that... Continue Reading
Confero
November 26, 2011
Confero has many jobs in my area, but it's been a couple years since I've worked for them, any feedback...thanks.... Continue Reading
Confero payment
April 30, 2011
Does anyone work for Confero? I have payments pending from them from them since 4/25. Talked to accounting and was told payment had been sent to Paypal and they were holding payment. Talked to Paypal and was told that payment had not been sent to them. Anyone else having a... Continue Reading
Anyone else experience this problem signing into Confero
March 14, 2010
and other Sassie shops, but mostly Confero? I keep getting an error message saying I needed to enable Java. I already have Java enabled. I used to get it occasionally with Confero and maybe once or twice with some other Sassie shops. Now I get it with Confero everytime I... Continue Reading
Confero Rating Question
January 01, 2010
I've been signed up with Confero for quite some time, but just recently did shops for them. In the past 2 weeks, I've completed 6 shops and I have one left scheduled for this weekend. The first one was checked right away and I got a 10 on it. The last... Continue Reading
Confero
September 17, 2008
Have they closed their doors? Locked up shop and stiffed us Shoppers with unpaid jobs? I went to sign into their website to check on jobs and when to expect my money and I can't find a place to sign in--keeps saying oops the page you requested no... Continue Reading
Confero Inc.
December 18, 2006
This is for all of you who cant seem to find jobs. I got an e mail from CRI, a reputable mystery shopping company which I do a lot of work for. They said that they are looking for shoppers to help out Confero Inc. I did have to register... Continue Reading
Most Recent mentions of Confero
Update: RESOLVED I received an email from Elaine Buxton, CEO of Confero. (Source). December 08, 2023
confero has not had a good track record of paying in a timely manner. (Source). December 05, 2023
Confero states they sent payments out 12/1/23 but it’s not in my PayPal account. (Source). December 05, 2023
I am sorry to say as of today I have to put Confero on the not paying as agreed list. (Source). December 04, 2023
My payment wasn't posted until this afternoon. I was getting upset this morning because I have shops to work for Confero tomorrow. (Source). December 01, 2023
I am receiving emails from the schedules IPSOS and Confero without any problems. (Source). December 01, 2023
Update: Confero has paid me up to what was owed for this pay period. (Source). November 17, 2023
Update: Confero has paid me up to what was owed for this pay period. (Source). November 17, 2023
I've never had problems with Confero, but I've only done a sprinkling of shops for them over the years; they don't have much in my area. (Source). November 17, 2023
Is anyone having pay issues with Confero? (Source). November 17, 2023