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12 Discussions

Customer Service Profiles

I stumbled upon this company but it appears like it requires an invitation to shop with it. Does anyone here work for CSP? What kinds of shops do they do? I am trying to figure out if it's worth finding a way to get invited.... Continue Reading

Customer Service Profiles requires an access code to apply

From what I can figure out, to apply I go to www.csp.com and then evaluator log in. From there I choose to register and it asks me for an access code. Can anybody help me with this? Thanks... Continue Reading

Customer Service Profiles

I got an email from Kate at Summit Scheduling to do a shop with this company. I have never heard of them and the shop is at a bank where I'm already a customer. Does anyone know anything about this MSC? I can't find any current information... Continue Reading

Customer Service Profiles

Has anyone worked for this company? They want me to register by mail, but the website looks genuine. They want me to evaluate 3 bank branches, once per month for 12 months. I am a client of the bank already. Thank you! Signed, Night Owl at 3:43 PM... Continue Reading

Customer Service Profiles Login Problem

I have a shop today but can't login. Anyone else having a problem with their site?... Continue Reading

Customer Service Profiles - Pleasant Surprise

I signed up for two shops to ask about a credit card without opening an account. The survey indicated that for each of the 10 or so questions I had to respond with a narrative. However, when I actually reported my first shop I was pleased to... Continue Reading

Customer Service Profiles - By Invite Only?

From their website: CSP Service Central is available exclusively to those who have been invited to participate in a customer service evaluator program. Do they have awesome shops that pay well and demand highly skilled contractors? I'm just wondering if they are a company that I should aim for?... Continue Reading

Customer Service Profiles

Do any of you have experience with Customer Service Profiles? I'm wondering, is there a maximum amount of bank shops you can do within a months time? Are you allowed to do more then 5 a month? I've tried contacting the scheduler, Joni, several times and haven't been able... Continue Reading

Customer Service Profiles - I hate your website

I just performed my first shop for them on what I guess is their new website. I can't stand it. I was really confused trying to enter the report and trying to upload the business card. I tried to review the report, but it didn't show anything.... Continue Reading

Customer Service Profiles

I did a search on the forum but I am not seeing any discussion on this company. Has anybody worked for them? How are the reports? Thanks... Continue Reading

The Link for Customer Service Profiles on the list page.

Hello, there is no link for Customer Service Profiles on the list of MS Companies. I did find this as a link: http://www.csp.com/... Continue Reading

Customer Service Profiles

Came across this company on Jobslinger, I guess they are doing bank shops in my area for $15. Didn't find any info searching for them on this site, anybody worked for them? Is the money worth the work involved?... Continue Reading

Most Recent mentions of Customer Service Profiles

Bank shops available in AL, AZ, CO, FL, IA, IL, MN, and NY! Phone shops available as well! Hi! This is Kate from Customer Service Profiles. (Source). March 12, 2019

Its a small list, please share any that you may have. 360 Intel Alta 360 ACP A Closer Look Amusement Advantage Anne Michaels ath Power BES Bare BMA Business Solutions Confero Consumer Insights CSE Customer 1st Customer Impact Custom Risk Solutions Customer Service Profiles Dyn. (Source). February 25, 2019

Hi! This is Kate from Customer Service Profiles. (Source). February 14, 2019

Hi! Bank shops in AL and FL! This is Kate from Customer Service Profiles. (Source). December 22, 2018

Hi! This is Kate from Customer Service Profiles. (Source). November 06, 2018

Customer Service Profiles (if you don't mind credit union shops). (Source). September 14, 2018

Bonused bank shops in Alabama, Florida and South Carolina! Hi! This is Kate from Customer Service Profiles. (Source). September 07, 2018

Hi! This is Kate from Customer Service Profiles. (Source). August 21, 2018

HOWEVER - the ShopMetrics Platforms do not have a company email address posted, eg: support@msc.com - Does anyone know how to get the "Notifications" changed in your ShopMetrics Profiles so that you CAN receive emails, and your old "bounced" email issue is corrected? (Source). June 18, 2018

Hi! This is Kate from Customer Service Profiles. (Source). June 11, 2018