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16 Discussions

ServiceSense in 2020

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Service Sense ...

Are they still around? I haven't seen any shops near me. I know the burger shop they used to have regularly has closed several locations near me which explains that. But was hoping they'd have more clients because enjoyed working for them!... Continue Reading

ServiceSense, Inc.

I signed up to shop for ServiceSense, Inc. My first shopping assignment. I recieved the check to go do the shopping assignment and my bank will not cash the check because it looks suspicious. Are they a real company or a scam?... Continue Reading

Service Sense

Is this company legit? Please help.... Continue Reading

Kudo's to Service Sense

Can't explain, but Kudo's to Service Sense for caring about their shoppers, great company.... Continue Reading

Service Sense and Kern Scheduling

Recently, Kern Scheduling began promoting opportunities for Service Sense. I observed that the opportunities were being cross posted on both Job Boards. Bill Koch (Service Sense) responded to my inquiry as follows: "There is only one Job Board. If a specific assignment is open for application it is only... Continue Reading

ServiceSense Report Reviewer/Editor needed

Hi all, this is Amy from ServiceSense. We are expanding our reviewer staff, and weíre reaching out to this community looking for candidates to work from home reviewing/editing shopper reports online. ServiceSense is 25 year old company, based in Ma., specializing in quick casual restaurants & specialty retail... Continue Reading


Two things I thought worth sharing, even though it's small. Cashed my ServiceSense check this week. Realized they did not give a bonus for a last-minute shop. It was a good reminder to be aware of what I'm owed. I contacted them that night, got an email the next morning with... Continue Reading

Service Sense - Issue Resolved

I ask the above question as I did a mystery shop for them yesterday of a burger place. This MSC gives you a generous 24 hours to submit your I sat down awhile ago to input said report only to find that I am unable to access their... Continue Reading

Love to Service Sense!!

I've only done one shop with them, but they pay on the 10th of the month following the month you do the shop. For instance, if I do a shop on the 30th of January, I get my check on the 10th of February. That rocks! It's... Continue Reading

Service Sense

I just completed my first shop with Service Sense. It was a burger shop. I was hesitant to sign up with the company at first seeing as there hasn't been too much discussion about them on this forum. I took the chance and am glad I did. The report was... Continue Reading

Service Sense

I have already searched this forum and could not find anything on this company except one post. Does anyone have any feedback on this company? Thanks.... Continue Reading

My first assignment for ServiceSense

This one works differently. You apply and wait for them to contact you with a shop in your area. They offer it to you exclusively, and you may accept or decline. I won't have the details until 7 days before the shop, and apparently the report input is done very... Continue Reading

Anyone work for ServiceSense?

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Service Sense

Has anyone worked for Service Sense?... Continue Reading

Feedback on Service Sense

Has anyone done work for Service Sense,... Continue Reading

Most Recent mentions of ServiceSense

[quote="chiffon cupcakes"] I miss Service Sense. (Source). August 21, 2020

I miss Service Sense. (Source). August 21, 2020

I really appreciate all of the feedback. I will compile these responses to let my clients know (for those who asked, these are mostly for my restaurant clients, i.e. ServiceSense, Confidential Consumer, etc. (Source). June 08, 2020

[quote=Luna126] Iíve been paid by Alta360, Service Sense, Confero, Kinesis, Intel360, Dynamic Advantage, and TrendSource so far. (Source). April 07, 2020

Iíve been paid by Alta360, Service Sense, Confero, Kinesis, Intel360, Dynamic Advantage, and TrendSource so far. (Source). April 03, 2020

[quote=1957Teddy] Aren't KSS and Service Sense the same company? (Source). January 30, 2020

KSS is Kern International. I think that KSS originally stood for Kern Scheduling Systems. KSS is run by Lorri Kern who occasionally posts here.[quote=1957Teddy] Aren't KSS and Service Sense the same company? (Source). January 30, 2020

Aren't KSS and Service Sense the same company? (Source). January 30, 2020

The others you mention, I may try. You may want to try Customer Impact & Service Sense. (Source). January 30, 2020

[/quote] Very few companies have increased the fee or reimbursement for their long held accounts. Service Sense is one of the few that have done so. (Source). January 27, 2020