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16 Discussions


I tried to sign up with SPG with the link that was given in the mystery shop forum. However, it toom me to a blank page. Where or how do sign up with this company. Thanks... Continue Reading

Marriott/SPG Platinum Arrival

If they really want to test what Platinum guests care about, they'll give up on this "putting the key on the bar" BS and instead test whether or not a guest is offered a room upgrade at check-in. There should be questions about what upgraded rooms are available online for... Continue Reading

Service Performance Group - Banking Shops

Has anyone done their account opening shops, where you are paid quarterly just for keeping the account open? I just did a search and don't see anything on this topic in a few years. I've recently received an email from them, asking if anyone has an account with such-and-such bank.... Continue Reading

SPG Certification

[b]Mod note: Post removed as it breached the Forum guideline which states, "Do not reveal the clients of mystery shopping companies". Additionally, it is usually an ICA violation to name both the MSC and client. The initials you reference is a client, and you named the mystery shopping company.[/b]... Continue Reading

Kudos to Wendy at Service Performance Group SPG

Just want to thank Wendy for getting me what she could in bonus money on a bowling shop. Quick to respond and a pleasure to work with. This is a small botique MSP that may not otherwise get recognition.... Continue Reading

Dynamic Advantage and Service Performance Group

-- moved topic -- ... Continue Reading

Kudos to Service Performance Group

I just wanted to say something positive about an MSC. Recently I completed a shop of high end ergonomically designed furniture for Service Performance Group and there were a few things the sales associate was supposed to do (one of which seemed pretty large to me) that the associate... Continue Reading

In regards to SPG group, yes I will be getting paid.

I received a return message from Service Performance Group in regards to the shop being closed. Nancy Biggo emailed me and stated that I would be getting paid. She apologized for my inconvenience. This was my first shop with SPG, so this email made me feel valued as a... Continue Reading

SPG Has anyone shopped for this company?

I attempted to do a first time shop for SPG today. I have never shopped for them before. The location was temporarily closed. It gave a new location, I checked this out the location was for lease and empty. I called the phone number, out of... Continue Reading

Service performance group

Beware of this company. I did a tile shop for them. I checked on payment the following month and was told they are not making payment. They make up lame excuses about the payment. There is a lady there named Melissa gules who is the problem beware of... Continue Reading

Service Performance Group

**Beware of this company read the emails** I received an offer to shop yesterday. There was a 150.00 limit of expense to be paid by the shopper no shop fee and you wait 30 days to be reimbursed. I wrote the company and said why would anyone do this shop... Continue Reading

Service Performance Group, Reasonable Assignment

Just completed and interesting mystery shop of a specialty retailer with Service Performance Group. This was my first time with this MSC. The input was very reasonable. They did require a pretty extensive narrative. However, the sales person shared lots of product information and I can... Continue Reading

Service Performance Group

Never have worked for them. Got an invite finally! Any feedback will be appreciated.... Continue Reading

Service Performance Group of Holly Springs, NC

Interested in other MSP experiences with this company. Is there a history of payment processing delays with them?... Continue Reading

Service Performance Group?

I have been signed up with Service Performance Group for a couple of years but have never seen a shop to take here. They now have a couple of home cleaning shops that look good. They require a big outlay of (reimbursable) cash - $100+ - plus small... Continue Reading

Service Performance Group

If you get an email from them on a project for a client who wants to look at your auto insurance or home equity line of credit - DON'T DO IT!!!! Despite the high pay, and their promise that no actual action on the account will be taken - the client... Continue Reading

Most Recent mentions of Service Performance Group

SPG/Marriott and La Quinta/Wyndham are the only two hotel mergers I can think of that happened last year. (Source). April 15, 2019

I've seen Japanese food/sushi shops at SPG, SeeLevel and Advanced Feedback, but SPG and Advanced Feedback may be regional chains. (Source). February 01, 2019

SPG (Source). February 01, 2019

You will bow out of the purchase before making it (we give you some tips on this in the shopper guidelines). Locations Available: Little Rock AR 72210 Glendale AZ 85301 Phoenix AZ 85023 Tucson AZ 85711 WOODLAND PARK CO 80863 HIALEAH FL 33016 KISSIMMEE FL 34743 LaBelle FL 33935 MELBOURNE FL 32940 PORT ST LUCIE FL 34953 STUART FL 34994 Waukee IA 50263 BEDFORD IN 47421 Lawrence IN 46226 NEW CASTLE IN 47362 TOPEKA KS 66611 TOPEKA KS 66604 SHEPHERDSVLLE KY 40165 DENHAM SPGS LA 70726 Auburn MA 01501 HINGHAM MA 02043 NATICK MA 01760 Watertown MA 02472 Westborough MA 01581 SAINT PAUL MN 55124 Cheektowaga NY 14225 COLUMBUS OH 43228 Maumee OH 43537 EUGENE OR 97401 Easton PA 18045 Philadelphia PA 19116 West Warwick RI 02893 SPARTANBURG SC 29306 Harrisonburg VA 22801 Seattle WA 98133 CHEYENNE WY 82001 Thanks, Deanna. (Source). October 27, 2018

SPG was a crappy continental or credit towards full breakfast. (Source). October 10, 2018

[quote=Hoju] SPG is Marriott now and their upgrade policy is crappy compared to Hyatt. (Source). October 09, 2018

Thatís a nice score Steve. Congrats! Hands down Globalist is far superior to Marriott/SPG Platinum Premier or whatever they are calling it. (Source). October 09, 2018

SPG is Marriott now and their upgrade policy is crappy compared to Hyatt. (Source). October 09, 2018

Have been doing these as Explorist and really didn't get very many benefits so far outside of a 2 PM checkout.... SPG has a more liberal benefit policy IMHO, but I have a big out-of-country trip coming up, so I'm happy for the additional breakfast. (Source). October 09, 2018

It's somewhat strange since SPG almost always mentions the upgrade being related to status. (Source). September 06, 2018