Regarding non-drinking shoppers who are hesitant to take shops requiring the purchase of alcohol, I recall a member sharing her method of taking the drink to the restroom, or to talk on the phone in a more private spot. Returning to the bar or dining room, her glass was no longer full.
Haven't in a while, but I used to do bar integrity shops. They generally required staying 30, 60, or 90 minutes. No more than two drinks per person and bar bites or apps were reimbursed. Observations of cash handling, ringing in orders at the register, tab placement, pouring practices, etc. are reported. They paid pretty good. At the bar, my husband watched whatever was on TV, and I input observations on my laptop as they occurred.
Am interested in doing the resturant shops,I if you could sign me up for several of them to do.
Thanks for the info Kimberly. Of course, this method would not work if reporting on the bartender's pouring practices was required.
I have also known shoppers who get the mixed drink, take it, and walk to the restroom, or out-of-the way corner, where they dump half or more of the drink, then return to the bar. The bartender then is given the opportunity to suggest a refill.