New and need help

I was registered with shadowshoppers for a week. Very low paying jobs and most of them wanted me just to go to a specific store and buy something and get reimburse for the item only....Is there site that pays for a job and also does the reimbursement for the item that was bought. I am also doing a closer look which is great!!

Has anyone out there worked for or heard anything about or

Thanks in advance.

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There is a list of companies you can sign up with in the very first thread of the Mystery Shopping Company Discussion thread. Signing up with companies listed there should provide you with a variety of shopping opportunities. Keep in mind that A Closer Look primarily does restaurant shops and will be paying reimbursement only on many of their jobs. Throughout this business fees are horridly low as the Mystery Shopping companies try to snag the clients with as low a per shop cost as possible--usually off the backs of shoppers. Most shops between the pay and reimbursement pay somewhere between $10 and $15 with fairly simple and straightforward reports. There are higher fees available for more complex shops, though when it gets right down to brass tacks, very little would even meet minimum wage guidelines as far as fees. A company may indicate that a $4 or $5 fee is "fair" because of a buck or two of reimbursement, but by the time you figure in your time and costs for download/print, shop prep, travel time, scanning/faxing/mailing receipts and doing the shop and the report, it hardly constitutes "fair" pay.
I took early retirement and got into shopping when there was a much wider selection of clients to be shopped, better fees and fewer shoppers. On a monthly basis I could expect at least a third of my shops to have a hefty bonus. My initial goal was to cover the cost of my health insurance since I had a very long time before Medicare would cut in and did not want to cannibalize my retirement savings on outrageous and climbing health insurance. As a business, my health insurance can be a business expense dollar for dollar while as an itemized deduction there is not nearly that kind of benefit.

Over time I have found companies that work well for me (and companies that don't). I find that the tax neutral benefits of reimbursements are attractive both for replacing expenses that I would have otherwise anyway and for enhancements in exchange for an evening of report writing. The fees I earn are offset by expenses, including my health insurance, such that I almost always show a very small profit (though last year it was actually a loss) on my tax return while I'm getting both the tangible and intangible benefits of being out and around and shopping.
Jessica, I agree completely with Flash. My income supplements our family; we don't depend on it for a lot.

Mystery shopping, IN GENERAL, does not pay well if you need it to support a family. It can provide some extra income and benefits, such as bowling and vet visits. Apartment shops pay well. Fine dining and even casual restaurant shops are nice. Restaurants generally don't pay much besides reimbursement, however.

TA, I would sign up with as many MSCs as you can -- maybe 5-10 per day until you reach about 200. Start with SASSIE. They have the easier registration form, and you can start looking for jobs in your area immediately.

Sign up with Prophet, and you will find that your name will get passed around (that's a good thing).

I would recommend that you visit They have a big forum, and one of them is a MS forum like this one. You can glean much info. from there.

Join the Yahoo group

If you haven't shopped much, you will want to write some narratives as examples of your writing. Some companies request them and will not approve you without them.

Good luck.

smiling smiley Jamie
Editor and shopper
Ta, I forgot to mention that LearnMysteryShopping group has had very few posts in the recent past, but their old posts are interesting and informative.

Also, never mind the email I listed above. I think that is to post to the group. Here is their page: []

smiling smiley Jamie
Editor and shopper
A & M Business Services
A Closer Look Inc.
A Customer’s Point of View, Inc. - Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.
A Step Above Service Evaluations, Inc. - Florida-based service evaluations to varied industries.
A Top Shop
A&A Merchandising Ltd.
Acorn Management Associates - Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.
Acra Inc. A Lot of California shops
ACRA, Inc. - Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.
Advanced Phone Ups - Telephone training and mystery shopping of all types of vehicle dealerships.
All-Star Customer Service, Inc. - Offering traditional, audio, and video mystery shopping, and market research. Also training training programs.
Amusement Advantage, LLC - Amusement park mystery shopping. Online application.
Ann Michaels & Associates Ltd.
Anonymous Insights, Inc. - Marketing research firm that specializes in customer satisfaction programs. Online application.
Anonymous Shoppers and Assessments of Pittsburgh (ASAP) - Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.
Apartment Shopper
AQ Services International - Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts.
Ardent Services, Inc. - Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.
Ascent Research Associates, LLC - Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application.
Associate Consumer Evaluations Mystery Shopping - Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
Assure Quality Systems
At Random Communications - Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
At Your Service Marketing
Ath Power - Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.
Bare Associates International - Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.
Barry Leeds and Associates - Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.
Berring HIne Consulting - Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.
Best Mark
Beyond Hello
Beyond Marketing Group
BMA Mystery Shopping Services
Business Evaluation Services - Business and retail on-site, telephone and customer feedback secret shopper services.
Business Insights Group
Byers Choice Inc
Campus Consulting
Capstone Research
C-Chex - Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.
Certified Reports, Inc. - Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.
Check Mark, Inc. - Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.
Check Up Marketing
Checkout (UK) Ltd - A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.
CKA Group Inc.
Commercial Services System
Confero, Inc. - Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.
Consumer Impressions
Consumer Research Group (CRG) - Mystery shopper consultant services to the retail industry.
Consumer Research International Lowe’s, K-Mart, Pizza Hut, CiCi’s pizza, Papa John’s, Dominoes, East of Chicago, Stride Rite, and many others.
Count On Us - Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.
Coyle Hospitality Group
Creative Image Associates - A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
Customer 1st - Full service mystery shopping company providing on-line reporting for customer service evaluation.
Customer Perspectives
Customer Point of View - A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.
Customer Service Experts Inc.
Customer Service Perceptions - Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
CV Marketing Research Inc. - Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
CyberShoppers NOP
Data Quest, Ltd. - Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail).
David Sparks & Associates
Douglas Stafford International - Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.
DSG Associates, Inc. - Mystery shopping services to the retail food service industry. Online application.
Dynamic Advantage - Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
eMysteryShopper - Independent review of website usability and efficiency from a customer’s point of view. Online application.
Evaluation Systems for Personnel - Provides mystery shopping and sales training services. [Houston]
Eyes R Us Inc.
Feedback Plus, Inc. - Customized mystery shopping programs.
Focus on Service
Franchise Compliance Inc
Frontline Shoppers Inc. - Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services.
Full Scope Mystery Shopping
G3 Mystery Shopping
Game Film Consultants - Video mystery shopping.
Gapbuster Does Mcdonalds, Radio Shack. Low pay, but not A bad place to start.
Grantham Orilio & Associates
Graymark Security Group
Greet America Inc.
Greet America Mystery Shopping - Conducts many types of evaluations and surveys across North America.
Guest Check - Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.
Hidden Concepts Inc. - Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts.
Hilli Dunlap Enterprises - Services offered, contact details, and application to be a shopper.
Hindsight - Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.
Howard Services Service Sleuths
ICC - Decision Services - Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.
ICU Associates Inc. - Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.
Image Checkers - Providers of mystery shopping services.
Imaginus Training & Development Inc. - Mystery shopping, web shopping, training, motivational seminars, and focus groups.
Imyst, Inc. - Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.
Infinity Assurance Group
Infotel - Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.
Inland Retail Services - Specialists in mystery shopping and merchandising services. Includes services and contacts.
Instant Reply
IntelliShop - Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.
ITS (Incognito) - Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
J. E. Lowery Professional Services Corporation - Customized mystery shopping services.
J.M. Ridgeway Co. - A market research and mystery shopping company providing national coverage.
Jack’s Mystery Guest
Jancyn Evaluation Shops - Secret shopping services used by the retail, restaurant and rental housing industry.
JC & Associates
JKS Mystery Shopping Ltd - Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts.
Ken Rich Retail Group
Kinesis CEM, Redefining the Customer Experience - Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.
LeBlanc & Associates
Locksley Group Ltd.
MacPherson Mystery Shopping and Research - A British company specializing in worldwide mystery shopping and market research.
Maritz Research
Market Viewpoint
Marketing Systems Unlimited Corp. - Details about the company, services offered and how to become a shopper.
Mars Research - Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
Mass Connections
Melinda Brody and Company
Mercantile Systems and Surveys
Merchandise Concepts
Michelson & Associates, Inc. - Description of the company and services offered. Apply online to be a shopper.
Mosaic InfoForce
Mystery Guest Inc
Mystery Shop Inc. - Print, telephone, and video mystery shop services.
Mystery Shopper Metropark
Mystery Shopper, USA - Sign up to be a shopper or inquire about using this business’s services.
Mystery Shoppers - Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.
Mystery Shoppers Ltd. - Mystery shopping and customer service training and consultancy services. UK.
Mystery Surfing - Independent website usability evaluation service. - Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools. Pty Limited - Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.
Mystique Shopper
Mystique Shopper LLC - Mystery shopping services to varied industries. Web-based reporting.
National Shopping Service - Mystery shopping in America and Europe.
National Shopping Service Network, LLC - Offers a variety of mystery shopping services.
Nationwide Services Group Inc
Northwest Loss Prevention Consultants - Restaurant, apartment and retail mystery shops. On line shopper application.
Pacific Research Group - Services include mystery shops, site inspections, and phone surveys.
Performance In People Ltd - UK-based telephone and video mystery shopping services.
Person To Person Quality - Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.
Petro Truck Stops
Pinkerton Field Research Services - Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.
Power Information Gathering Services - UK business specializing in phone and personal visits, and mail and email inquiries to customer service departments.
Premier Service - A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.
Presence Quality Mystery Shopping - Specialists of network assessments.
Promotion Network Inc.
PROS Professional Review & Operational Shoppes Inc.
Quality Assessments Mystery Shoppers, LLC - Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.
Quality Assurance Consulting
Quality Consultants, Inc - Conducts mystery shopping and quality reports for restaurants and lodging facilities.
Quality Eye Mystery Shopping - A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
Quality Insurance Inspection Specialists
QualityWorks Associates
QualityWorks Associates - A market research organization that conducts surveys and mystery shopping.
Quest for Best
Reality Check Mystery Shopper
Reality Quality Assurance
Restaurant Cops LLC
Restaurant Evaluators, Inc. - Customer feedback and evaluation services. Company profile, news and contacts.
Retail Biz Consulting
Retail Maxim - UK-based mystery shopping services including competitor visits and internet and telephone shopping.
Retail Rapport Ltd. - Mystery shopping agency. List of services, details about applying, and contact information.
RetailTrack - Retail, service, hospitality and call center mystery shopping.
Richey International - Quality management programs to enhance performance, measure product quality, and maintain brand stature.
Rickie Kruh Research and Marketing Group
Ritter & Associates
Rocky Mountain Merchandising
Satisfaction Services, inc. - Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
Schryver Enterprises. LLC - Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.
Second To None, Inc.
Secret ShopNET - Mystery shopping services. Apply online.
Secret Shopping Company
Secret Shopping Services - Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts.
Secret Sleuths - Services offered, staff, contact details, and shopper application.
Sensor Quality Management Inc. - Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.
Service Advantage International
Service Alliance
Service Alliance, Inc. - Provides mystery shopping services to a variety of industries throughout the United States.
Service Check - Customer service audits performed throughout North America.
Service Evaluation - Provides a comprehensive solution for keeping on top of the front line.
Service Evaluation Concepts
Service Excellence Group - Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and
Service Impressions
Service Intelligence, Inc. - Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.
Service Performance Group - Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
Service Research Corporation
Service Sleuths by Howard Roberts
ServiceSense - Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
ServiceTRAC, Inc. - National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.
SG Marketing Group - Company description, services offered, and online shopper application.
Shadow Shopper Agency - Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.
Shop’n Chek - Offers mystery shopping and market research services for customer satisfaction measurement in Australia and New Zealand. profile and contacts.
Shop’n Chek International - Mystery shopping and market research services for customer satisfaction measurement.
Shopper Anonymous - Australian mystery shopping organization.
Shoppers Inc.
Shoppers Critique International - Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.
Shoppers’ View - Provides mystery shopping on site and by telephone to the retail industry. Online application.
Shoppers, Inc. - Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource.
Sights on Service
Sinclair Service Assessments - Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.
Sipe and Associates - Provides customer service evaluations, mystery or secret shopping services.
SNEAK PEAKms - Offers a variety of customized mystery shopper and caller services.
Sparagowski & Associates
Speedmark Information Services - Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.
Spies in Disguise
Support Financial Resources, Inc. - Customer-driven mystery shopping and consultative services specializing in the financial services industry.
Sutter Marketing - Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.
SystemChec by Orillio & Associates
Tenox Appraisal Systems - Customer satisfaction measurement specialists.
Tern Consultancy - Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
TES/Rapid Chek
Texas Shoppers Network
The Field Force
The Hotel Shopping Network - Provider of hotel mystery shopping and sales training services to the hospitality industry.
The Insight Group International - Provides food and beverage service evaluations and full property evaluations for hotels.
The Kirandt Group, LLC - Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.
The Performance Edge, Inc - Mystery Shopping services. Customer Service Feedback. Online application.
The Secret Shopper Company - Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
The Service Quality Department
The Soloman Group
TNS Intersearch
Trend Source
U.S. Mystery Shoppers, Inc. - Offers services to retail and service industries in the United States. Online application.
Verification Roberte Inc. - Providing mystery shopping, customer service evaluation, surveys and analysis. Specializing in retail and food industries. Covers Canada and USA.
Video Eyes
Video Stars Real Time Video Training www.videoeyes.netHidden camera video captures real-time employee interactions to improve customer service, sales, and other target areas.
Webbtech Data Quality assurance company specializing in mystery and comparison shopping.
Westcoast Mystery Shopping Specializes in serving smaller retail chains throughout North America.
Can we just make a deal to stop posting this list in every thread, and just post it one place and point the person to it?

“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
Until the newbies figure out how to navigate this forum, whats wrong with a little
friendly multiple posting? It's not hurting anyone.

Edited 1 time(s). Last edit at 07/11/2009 02:48AM by sandicat3.
Well, we don't know the veracity of the posting, or it's source, other than the poster found it on the net. We already have been told by Flash that some companies on it are out of business. Seems like one place for it would me. :-)

“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton
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