Here is a list of companies I found on the internet. Good luck and good shopping.
A & M Business Services www.ambussvcs.com
A Closer Look Inc. www.a-closer-look.com
A Customer’s Point of View, Inc. www.acpview.com - Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.
A Step Above Service Evaluations, Inc. www.serviceevaluations.com - Florida-based service evaluations to varied industries.
A Top Shop www.atopshop.com
A&A Merchandising Ltd. www.aamerch.com
Acorn Management Associates www.acorn-ma.co.uk - Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.
Acra Inc. www.secretshopacra.com A Lot of California shops
ACRA, Inc. www.secretshopacra.com - Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.
Advanced Phone Ups phoneups.com - Telephone training and mystery shopping of all types of vehicle dealerships.
All-Star Customer Service, Inc. www.mysteryshoppingexperts.com - Offering traditional, audio, and video mystery shopping, and market research. Also training training programs.
Amusement Advantage, LLC www.amusementadvantage.com - Amusement park mystery shopping. Online application.
Ann Michaels & Associates Ltd. www.ishopforyou.com
Anonymous Insights, Inc. www.a-insights.com - Marketing research firm that specializes in customer satisfaction programs. Online application.
Anonymous Shoppers and Assessments of Pittsburgh (ASAP) www.asapittsburgh.com - Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.
Apartment Shopper www.apartmentmysteryshopper.com
AQ Services International www.aq-services.com - Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts.
Ardent Services, Inc. www.ardentservices.com - Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.
Ascent Research Associates, LLC www.ascentresearch.com - Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application.
Associate Consumer Evaluations Mystery Shopping www.acemysteryshopping.com - Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
Assure Quality Systems www.aqsshopper.com
At Random Communications www.arllc.com - Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
At Your Service Marketing www.aysm.com
Ath Power www.athpower.com - Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.
Bare Associates International www.baiservices.com - Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.
Barry Leeds and Associates www.barryleedsassoc.com - Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.
Berring HIne Consulting www.berring.co.uk - Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.
Best Mark www.bestmark.com
Beyond Hello www.beyondhello.com
Beyond Marketing Group www.beyondmarketinggroup.com
BMA Mystery Shopping Services www.mystery-shopping.com
Business Evaluation Services www.mysteryshopperservices.com - Business and retail on-site, telephone and customer feedback secret shopper services.
Business Insights Group www.businessinsights.com
Byers Choice Inc www.byerschoiceinc.com
Campus Consulting www.shopaudits.com
Capstone Research www.capstoneresearch.com
C-Chex www.c-chex.com - Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.
Certified Reports, Inc. www.certifiedreports.com - Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.
Check Mark, Inc. www.checkmarkinc.com - Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.
Check Up Marketing www.checkupmarketing.com
Checkout (UK) Ltd www.checkoutuk.co.uk - A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.
CKA Group Inc. www.ckagroup.com
Commercial Services System www.commercialservicesystems.com
Confero, Inc. www.conferoinc.com - Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.
Consumer Impressions www.consumerimpressions.com
Consumer Research Group (CRG) crg2000.com - Mystery shopper consultant services to the retail industry.
Consumer Research International mysteryshops.com Lowe’s, K-Mart, Pizza Hut, CiCi’s pizza, Papa John’s, Dominoes, East of Chicago, Stride Rite, and many others.
Count On Us www.ucountonus.com - Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.
Coyle Hospitality Group www.qualityaudit.com
Creative Image Associates www.creativeimage.net - A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
Customer 1st www.customer-1st.com - Full service mystery shopping company providing on-line reporting for customer service evaluation.
Customer Perspectives www.customerperspectives.com
Customer Point of View www.mystery-shopper-business.com - A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.
Customer Service Experts Inc. www.customerserviceexperts.com
Customer Service Perceptions csperceptions.com - Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
CV Marketing Research Inc. www.cv-market.com - Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
CyberShoppers NOP www.cybershoppers.nopworld.com
Data Quest, Ltd. www.dataquestonline.com - Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail).
Datatron www.usd-datatron.com
David Sparks & Associates www.sparksresearch.com
Douglas Stafford International www.douglasstafford.com - Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.
DSG Associates, Inc. www.dsgstars.com - Mystery shopping services to the retail food service industry. Online application.
Dynamic Advantage www.dynamic-advantage.com - Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
eMysteryShopper www.edigitalresearch.com - Independent review of website usability and efficiency from a customer’s point of view. Online application.
Evaluation Systems for Personnel www.espshop.com - Provides mystery shopping and sales training services. [Houston]
Eyes R Us Inc. www.eyesrusinc.com
Feedback Plus, Inc. www.feedbackplusinc.com - Customized mystery shopping programs.
Focus on Service www.focusonservice.com
Franchise Compliance Inc www.franchisecompliance.com
Frontline Shoppers Inc. www.frontlineshoppers.com - Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services.
Full Scope Mystery Shopping www.fullscopemysteryshopping.com
G3 Mystery Shopping www.sparagowski.com
Game Film Consultants www.gamefilmconsultants.com - Video mystery shopping.
Gapbuster www.gapbuster.com Does Mcdonalds, Radio Shack. Low pay, but not A bad place to start.
Grantham Orilio & Associates www.goashoppers.com
Graymark Security Group www.graymarksecurity.com
Greet America Inc. www.greetamerica.com
Greet America Mystery Shopping www.ga-mysteryshopper.com - Conducts many types of evaluations and surveys across North America.
Guest Check www.theguestcheck.com - Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.
Hidden Concepts Inc. www.hiddenconcepts.com - Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts.
Hilli Dunlap Enterprises www.dunlapenterprises.com - Services offered, contact details, and application to be a shopper.
Hindsight www.hndsight.com - Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.
Howard Services Service Sleuths www.howardservices.com
ICC - Decision Services www.iccds.com - Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.
ICU Associates Inc. www.icuassociates.com - Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.
Image Checkers www.imagecheckers.com - Providers of mystery shopping services.
Imaginus Training & Development Inc. www.imaginusinc.com - Mystery shopping, web shopping, training, motivational seminars, and focus groups.
Imyst, Inc. www.imyst.com - Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.
Infinity Assurance Group www.infinityag.com
Infotel www.infotelinc.com - Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.
Inland Retail Services inlandretailservices.com - Specialists in mystery shopping and merchandising services. Includes services and contacts.
Instant Reply www.mysteryshopservices.com
IntelliShop www.intelli-shop.com - Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.
ITS (Incognito) www.itsincognito.com - Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
J. E. Lowery Professional Services Corporation members.hometown.aol.com - Customized mystery shopping services.
J.M. Ridgeway Co. www.jmridgway.com - A market research and mystery shopping company providing national coverage.
Jack’s Mystery Guest www.jacksguest.com
Jancyn Evaluation Shops www.jancyn.com - Secret shopping services used by the retail, restaurant and rental housing industry.
JC & Associates www.jcandassociates.com
JKS Mystery Shopping Ltd www.jksmysteryshopping.co.uk - Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts.
Ken Rich Retail Group www.ken-rich.com
Kinesis CEM, Redefining the Customer Experience www.kinesis-cem.com - Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.
LeBlanc & Associates www.mleblanc.com
Locksley Group Ltd. www.locksleygroupltd.com
MacPherson Mystery Shopping and Research www.macphersonmysteryshopping.org.uk - A British company specializing in worldwide mystery shopping and market research.
Maritz Research www.virtuoso.maritzresearch.com
Market Viewpoint www.marketviewpoint.com
Marketing Systems Unlimited Corp. members.aol.com - Details about the company, services offered and how to become a shopper.
Mars Research www.marsresearch.com - Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
Mass Connections massconnections.com
Melinda Brody and Company www.melindabrody.com
Mercantile Systems and Surveys www.mercsurveys.com
Merchandise Concepts www.merchandiseconcepts.com
Michelson & Associates, Inc. www.michelson.com - Description of the company and services offered. Apply online to be a shopper.
Mosaic InfoForce www.mosaic-infoforce.com
Mystery Guest Inc www.mysteryguestinc.com
Mystery Shop Inc. www.mysteryshopinc.com - Print, telephone, and video mystery shop services.
Mystery Shopper Metropark www.metropark.com
Mystery Shopper, USA www.bmiltd.com - Sign up to be a shopper or inquire about using this business’s services.
Mystery Shoppers www.mystery-shoppers.com - Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.
Mystery Shoppers Ltd. www.mystery-shoppers.co.uk - Mystery shopping and customer service training and consultancy services. UK.
Mystery Surfing
www.mystery-surfing.com - Independent website usability evaluation service.
Mysteryshopomatic.com www.mysteryshopomatic.com - Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.
Mysteryshopper.com.au Pty Limited www.mysteryshopper.com.au - Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.
Mystique Shopper www.mystiqueshopper.com
Mystique Shopper LLC www.mystiqueshopper.com - Mystery shopping services to varied industries. Web-based reporting.
National Shopping Service www.nationalshoppingservice.com - Mystery shopping in America and Europe.
National Shopping Service Network, LLC www.mysteryshopper.net - Offers a variety of mystery shopping services.
Nationwide Services Group Inc www.nationwidesg.com
Northwest Loss Prevention Consultants www.nwlpc.com - Restaurant, apartment and retail mystery shops. On line shopper application.
Pacific Research Group www.pacificresearchgroup.com - Services include mystery shops, site inspections, and phone surveys.
PatronEdge www.patronedge.com
Performance In People Ltd www.performanceinpeople.co.uk - UK-based telephone and video mystery shopping services.
Person To Person Quality persontopersonquality.com - Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.
Petro Truck Stops www.petrotruckstops.com
Pinkerton Field Research Services www.pktnshop.com - Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.
Power Information Gathering Services www.pigservices.co.uk - UK business specializing in phone and personal visits, and mail and email inquiries to customer service departments.
Premier Service www.premierservice.ca - A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.
Presence Quality Mystery Shopping www.presence.fr - Specialists of network assessments.
Promotion Network Inc. www.promotionnetworkinc.com
PROS Professional Review & Operational Shoppes Inc. www.proreview.com
PulseBack www.pulseback.com
Quality Assessments Mystery Shoppers, LLC www.qams.com - Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.
Quality Assurance Consulting www.qacinc.com
Quality Consultants, Inc www.qualconsultant.com - Conducts mystery shopping and quality reports for restaurants and lodging facilities.
Quality Eye Mystery Shopping www.qualityeye.com - A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
Quality Insurance Inspection Specialists www.qsispecialists.com
QualityWorks Associates www.qualityworks.com
QualityWorks Associates www.qualityworks.com - A market research organization that conducts surveys and mystery shopping.
Quest for Best www.questforbest.com
Reality Check Mystery Shopper www.rcmysteryshopper.com
Reality Quality Assurance www.rqa-inc.com
Restaurant Cops LLC www.restaurant-cops.com
Restaurant Evaluators, Inc. www.restaurantevaluators.com - Customer feedback and evaluation services. Company profile, news and contacts.
Retail Biz Consulting www.retailbiz.com
Retail Maxim www.retail-maxim.co.uk - UK-based mystery shopping services including competitor visits and internet and telephone shopping.
Retail Rapport Ltd. www.mysteryshopagency.com - Mystery shopping agency. List of services, details about applying, and contact information.
RetailTrack www.retailtrack.com - Retail, service, hospitality and call center mystery shopping.
Richey International www.richeyint.com - Quality management programs to enhance performance, measure product quality, and maintain brand stature.
Rickie Kruh Research and Marketing Group www.rkrmg.com
Ritter & Associates www.ritterandassociates.com
Rocky Mountain Merchandising www.rockymm.com
Satisfaction Services, inc. satisfactionservicesinc.com - Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
Schryver Enterprises. LLC www.schryverenterprises.com - Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.
Second To None, Inc. www.second-to-none.com
Secret ShopNET www.secretshopnet.com - Mystery shopping services. Apply online.
Secret Shopping Company www.secretshoppercompany.com
Secret Shopping Services secretshoppingservices.com - Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts.
Secret Sleuths servicesleuths.com - Services offered, staff, contact details, and shopper application.
Sensor Quality Management Inc. www.sqm.ca - Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.
Service Advantage International www.servad.com
Service Alliance www.serviceallianceinc.com
Service Alliance, Inc. www.serviceallianceinc.com - Provides mystery shopping services to a variety of industries throughout the United States.
Service Check www.servicecheck.com - Customer service audits performed throughout North America.
Service Evaluation www.serviceevaluation.com - Provides a comprehensive solution for keeping on top of the front line.
Service Evaluation Concepts www.serviceevaluation.com
Service Excellence Group www.serviceexcellencegroup.com - Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and
Service Impressions www.serviceimpressions.com
Service Intelligence, Inc. www.serviceintelligence.com - Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.
Service Performance Group www.spgweb.com - Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
Service Research Corporation www.serviceresearch.com
Service Sleuths by Howard Roberts www.howardservices.com
ServiceProbe www.pwgroup.com
ServiceSense www.servicesense.com - Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
ServiceTRAC, Inc. www.servicetrac.com - National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.
SG Marketing Group www.sgmarketing.com - Company description, services offered, and online shopper application.
Shadow Shopper Agency www.theshadowagency.com - Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.
Shop’n Chek www.shopnchek.com.au - Offers mystery shopping and market research services for customer satisfaction measurement in Australia and New Zealand. profile and contacts.
Shop’n Chek International www.shopnchek.com - Mystery shopping and market research services for customer satisfaction measurement.
Shopper Anonymous www.shopperanonymous.com - Australian mystery shopping organization.
Shoppers Inc. www.shopperjobs.com
Shoppers Critique International www.shopperscritique.com - Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.
Shoppers’ View www.shoppersview.com - Provides mystery shopping on site and by telephone to the retail industry. Online application.
Shoppers, Inc. www.shoppercomments.com - Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource.
Sights on Service www.secretshopper.com
Sinclair Service Assessments www.ssanet.com - Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.
Sipe and Associates www.sipeandassociates.com - Provides customer service evaluations, mystery or secret shopping services.
SNEAK PEAKms spbon.com - Offers a variety of customized mystery shopper and caller services.
Sparagowski & Associates www.sparagowski.com
Speedmark Information Services www.speedmarkweb.com - Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.
Spies in Disguise www.spiesindisguise.com
Support Financial Resources, Inc. www.serviceexperiences.com - Customer-driven mystery shopping and consultative services specializing in the financial services industry.
Sutter Marketing suttermarketing.com - Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.
SystemChec by Orillio & Associates www.systemchec.com
Tenox Appraisal Systems www.weshop4u.com - Customer satisfaction measurement specialists.
Tern Consultancy www.ternconsultancy.co.uk - Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
TES/Rapid Chek www.rapidchek.com
Texas Shoppers Network www.texasshoppersnetwork.com
The Field Force www.thefieldforce.com
The Hotel Shopping Network www.hotelmysteryshopper.com - Provider of hotel mystery shopping and sales training services to the hospitality industry.
The Insight Group International www.theinsightgroupintl.com - Provides food and beverage service evaluations and full property evaluations for hotels.
The Kirandt Group, LLC www.kirandt.com - Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.
The Performance Edge, Inc www.pedge.com - Mystery Shopping services. Customer Service Feedback. Online application.
The Secret Shopper Company www.secretshoppercompany.com - Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
The Service Quality Department www.service-quality.com
The Soloman Group www.thesolomongroup.com
TNS Intersearch www.intersearch.tnsofres.com
Trend Source www.trendsource.com
U.S. Mystery Shoppers, Inc. usmysteryshoppers.com - Offers services to retail and service industries in the United States. Online application.
Verification Roberte Inc. www.roberteverifications.com - Providing mystery shopping, customer service evaluation, surveys and analysis. Specializing in retail and food industries. Covers Canada and USA.
Video Eyes www.videoeyes.net
Video Stars Real Time Video Training www.videoeyes.netHidden camera video captures real-time employee interactions to improve customer service, sales, and other target areas.
Webbtech Data webbtech.com Quality assurance company specializing in mystery and comparison shopping.
Westcoast Mystery Shopping westcoastmysteryshopping.com Specializes in serving smaller retail chains throughout North America.
A & M Business Services www.ambussvcs.com
A Closer Look Inc. www.a-closer-look.com
A Customer’s Point of View, Inc. www.acpview.com - Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.
A Step Above Service Evaluations, Inc. www.serviceevaluations.com - Florida-based service evaluations to varied industries.
A Top Shop www.atopshop.com
A&A Merchandising Ltd. www.aamerch.com
Acorn Management Associates www.acorn-ma.co.uk - Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.
Acra Inc. www.secretshopacra.com A Lot of California shops
ACRA, Inc. www.secretshopacra.com - Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.
Advanced Phone Ups phoneups.com - Telephone training and mystery shopping of all types of vehicle dealerships.
All-Star Customer Service, Inc. www.mysteryshoppingexperts.com - Offering traditional, audio, and video mystery shopping, and market research. Also training training programs.
Amusement Advantage, LLC www.amusementadvantage.com - Amusement park mystery shopping. Online application.
Ann Michaels & Associates Ltd. www.ishopforyou.com
Anonymous Insights, Inc. www.a-insights.com - Marketing research firm that specializes in customer satisfaction programs. Online application.
Anonymous Shoppers and Assessments of Pittsburgh (ASAP) www.asapittsburgh.com - Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.
Apartment Shopper www.apartmentmysteryshopper.com
AQ Services International www.aq-services.com - Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts.
Ardent Services, Inc. www.ardentservices.com - Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.
Ascent Research Associates, LLC www.ascentresearch.com - Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application.
Associate Consumer Evaluations Mystery Shopping www.acemysteryshopping.com - Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
Assure Quality Systems www.aqsshopper.com
At Random Communications www.arllc.com - Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
At Your Service Marketing www.aysm.com
Ath Power www.athpower.com - Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.
Bare Associates International www.baiservices.com - Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.
Barry Leeds and Associates www.barryleedsassoc.com - Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.
Berring HIne Consulting www.berring.co.uk - Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.
Best Mark www.bestmark.com
Beyond Hello www.beyondhello.com
Beyond Marketing Group www.beyondmarketinggroup.com
BMA Mystery Shopping Services www.mystery-shopping.com
Business Evaluation Services www.mysteryshopperservices.com - Business and retail on-site, telephone and customer feedback secret shopper services.
Business Insights Group www.businessinsights.com
Byers Choice Inc www.byerschoiceinc.com
Campus Consulting www.shopaudits.com
Capstone Research www.capstoneresearch.com
C-Chex www.c-chex.com - Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.
Certified Reports, Inc. www.certifiedreports.com - Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.
Check Mark, Inc. www.checkmarkinc.com - Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.
Check Up Marketing www.checkupmarketing.com
Checkout (UK) Ltd www.checkoutuk.co.uk - A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.
CKA Group Inc. www.ckagroup.com
Commercial Services System www.commercialservicesystems.com
Confero, Inc. www.conferoinc.com - Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.
Consumer Impressions www.consumerimpressions.com
Consumer Research Group (CRG) crg2000.com - Mystery shopper consultant services to the retail industry.
Consumer Research International mysteryshops.com Lowe’s, K-Mart, Pizza Hut, CiCi’s pizza, Papa John’s, Dominoes, East of Chicago, Stride Rite, and many others.
Count On Us www.ucountonus.com - Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.
Coyle Hospitality Group www.qualityaudit.com
Creative Image Associates www.creativeimage.net - A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
Customer 1st www.customer-1st.com - Full service mystery shopping company providing on-line reporting for customer service evaluation.
Customer Perspectives www.customerperspectives.com
Customer Point of View www.mystery-shopper-business.com - A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.
Customer Service Experts Inc. www.customerserviceexperts.com
Customer Service Perceptions csperceptions.com - Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
CV Marketing Research Inc. www.cv-market.com - Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
CyberShoppers NOP www.cybershoppers.nopworld.com
Data Quest, Ltd. www.dataquestonline.com - Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail).
Datatron www.usd-datatron.com
David Sparks & Associates www.sparksresearch.com
Douglas Stafford International www.douglasstafford.com - Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.
DSG Associates, Inc. www.dsgstars.com - Mystery shopping services to the retail food service industry. Online application.
Dynamic Advantage www.dynamic-advantage.com - Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
eMysteryShopper www.edigitalresearch.com - Independent review of website usability and efficiency from a customer’s point of view. Online application.
Evaluation Systems for Personnel www.espshop.com - Provides mystery shopping and sales training services. [Houston]
Eyes R Us Inc. www.eyesrusinc.com
Feedback Plus, Inc. www.feedbackplusinc.com - Customized mystery shopping programs.
Focus on Service www.focusonservice.com
Franchise Compliance Inc www.franchisecompliance.com
Frontline Shoppers Inc. www.frontlineshoppers.com - Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services.
Full Scope Mystery Shopping www.fullscopemysteryshopping.com
G3 Mystery Shopping www.sparagowski.com
Game Film Consultants www.gamefilmconsultants.com - Video mystery shopping.
Gapbuster www.gapbuster.com Does Mcdonalds, Radio Shack. Low pay, but not A bad place to start.
Grantham Orilio & Associates www.goashoppers.com
Graymark Security Group www.graymarksecurity.com
Greet America Inc. www.greetamerica.com
Greet America Mystery Shopping www.ga-mysteryshopper.com - Conducts many types of evaluations and surveys across North America.
Guest Check www.theguestcheck.com - Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.
Hidden Concepts Inc. www.hiddenconcepts.com - Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts.
Hilli Dunlap Enterprises www.dunlapenterprises.com - Services offered, contact details, and application to be a shopper.
Hindsight www.hndsight.com - Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.
Howard Services Service Sleuths www.howardservices.com
ICC - Decision Services www.iccds.com - Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.
ICU Associates Inc. www.icuassociates.com - Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.
Image Checkers www.imagecheckers.com - Providers of mystery shopping services.
Imaginus Training & Development Inc. www.imaginusinc.com - Mystery shopping, web shopping, training, motivational seminars, and focus groups.
Imyst, Inc. www.imyst.com - Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.
Infinity Assurance Group www.infinityag.com
Infotel www.infotelinc.com - Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.
Inland Retail Services inlandretailservices.com - Specialists in mystery shopping and merchandising services. Includes services and contacts.
Instant Reply www.mysteryshopservices.com
IntelliShop www.intelli-shop.com - Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.
ITS (Incognito) www.itsincognito.com - Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
J. E. Lowery Professional Services Corporation members.hometown.aol.com - Customized mystery shopping services.
J.M. Ridgeway Co. www.jmridgway.com - A market research and mystery shopping company providing national coverage.
Jack’s Mystery Guest www.jacksguest.com
Jancyn Evaluation Shops www.jancyn.com - Secret shopping services used by the retail, restaurant and rental housing industry.
JC & Associates www.jcandassociates.com
JKS Mystery Shopping Ltd www.jksmysteryshopping.co.uk - Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts.
Ken Rich Retail Group www.ken-rich.com
Kinesis CEM, Redefining the Customer Experience www.kinesis-cem.com - Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.
LeBlanc & Associates www.mleblanc.com
Locksley Group Ltd. www.locksleygroupltd.com
MacPherson Mystery Shopping and Research www.macphersonmysteryshopping.org.uk - A British company specializing in worldwide mystery shopping and market research.
Maritz Research www.virtuoso.maritzresearch.com
Market Viewpoint www.marketviewpoint.com
Marketing Systems Unlimited Corp. members.aol.com - Details about the company, services offered and how to become a shopper.
Mars Research www.marsresearch.com - Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
Mass Connections massconnections.com
Melinda Brody and Company www.melindabrody.com
Mercantile Systems and Surveys www.mercsurveys.com
Merchandise Concepts www.merchandiseconcepts.com
Michelson & Associates, Inc. www.michelson.com - Description of the company and services offered. Apply online to be a shopper.
Mosaic InfoForce www.mosaic-infoforce.com
Mystery Guest Inc www.mysteryguestinc.com
Mystery Shop Inc. www.mysteryshopinc.com - Print, telephone, and video mystery shop services.
Mystery Shopper Metropark www.metropark.com
Mystery Shopper, USA www.bmiltd.com - Sign up to be a shopper or inquire about using this business’s services.
Mystery Shoppers www.mystery-shoppers.com - Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.
Mystery Shoppers Ltd. www.mystery-shoppers.co.uk - Mystery shopping and customer service training and consultancy services. UK.
Mystery Surfing
www.mystery-surfing.com - Independent website usability evaluation service.
Mysteryshopomatic.com www.mysteryshopomatic.com - Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.
Mysteryshopper.com.au Pty Limited www.mysteryshopper.com.au - Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.
Mystique Shopper www.mystiqueshopper.com
Mystique Shopper LLC www.mystiqueshopper.com - Mystery shopping services to varied industries. Web-based reporting.
National Shopping Service www.nationalshoppingservice.com - Mystery shopping in America and Europe.
National Shopping Service Network, LLC www.mysteryshopper.net - Offers a variety of mystery shopping services.
Nationwide Services Group Inc www.nationwidesg.com
Northwest Loss Prevention Consultants www.nwlpc.com - Restaurant, apartment and retail mystery shops. On line shopper application.
Pacific Research Group www.pacificresearchgroup.com - Services include mystery shops, site inspections, and phone surveys.
PatronEdge www.patronedge.com
Performance In People Ltd www.performanceinpeople.co.uk - UK-based telephone and video mystery shopping services.
Person To Person Quality persontopersonquality.com - Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.
Petro Truck Stops www.petrotruckstops.com
Pinkerton Field Research Services www.pktnshop.com - Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.
Power Information Gathering Services www.pigservices.co.uk - UK business specializing in phone and personal visits, and mail and email inquiries to customer service departments.
Premier Service www.premierservice.ca - A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.
Presence Quality Mystery Shopping www.presence.fr - Specialists of network assessments.
Promotion Network Inc. www.promotionnetworkinc.com
PROS Professional Review & Operational Shoppes Inc. www.proreview.com
PulseBack www.pulseback.com
Quality Assessments Mystery Shoppers, LLC www.qams.com - Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.
Quality Assurance Consulting www.qacinc.com
Quality Consultants, Inc www.qualconsultant.com - Conducts mystery shopping and quality reports for restaurants and lodging facilities.
Quality Eye Mystery Shopping www.qualityeye.com - A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
Quality Insurance Inspection Specialists www.qsispecialists.com
QualityWorks Associates www.qualityworks.com
QualityWorks Associates www.qualityworks.com - A market research organization that conducts surveys and mystery shopping.
Quest for Best www.questforbest.com
Reality Check Mystery Shopper www.rcmysteryshopper.com
Reality Quality Assurance www.rqa-inc.com
Restaurant Cops LLC www.restaurant-cops.com
Restaurant Evaluators, Inc. www.restaurantevaluators.com - Customer feedback and evaluation services. Company profile, news and contacts.
Retail Biz Consulting www.retailbiz.com
Retail Maxim www.retail-maxim.co.uk - UK-based mystery shopping services including competitor visits and internet and telephone shopping.
Retail Rapport Ltd. www.mysteryshopagency.com - Mystery shopping agency. List of services, details about applying, and contact information.
RetailTrack www.retailtrack.com - Retail, service, hospitality and call center mystery shopping.
Richey International www.richeyint.com - Quality management programs to enhance performance, measure product quality, and maintain brand stature.
Rickie Kruh Research and Marketing Group www.rkrmg.com
Ritter & Associates www.ritterandassociates.com
Rocky Mountain Merchandising www.rockymm.com
Satisfaction Services, inc. satisfactionservicesinc.com - Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
Schryver Enterprises. LLC www.schryverenterprises.com - Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.
Second To None, Inc. www.second-to-none.com
Secret ShopNET www.secretshopnet.com - Mystery shopping services. Apply online.
Secret Shopping Company www.secretshoppercompany.com
Secret Shopping Services secretshoppingservices.com - Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts.
Secret Sleuths servicesleuths.com - Services offered, staff, contact details, and shopper application.
Sensor Quality Management Inc. www.sqm.ca - Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.
Service Advantage International www.servad.com
Service Alliance www.serviceallianceinc.com
Service Alliance, Inc. www.serviceallianceinc.com - Provides mystery shopping services to a variety of industries throughout the United States.
Service Check www.servicecheck.com - Customer service audits performed throughout North America.
Service Evaluation www.serviceevaluation.com - Provides a comprehensive solution for keeping on top of the front line.
Service Evaluation Concepts www.serviceevaluation.com
Service Excellence Group www.serviceexcellencegroup.com - Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and
Service Impressions www.serviceimpressions.com
Service Intelligence, Inc. www.serviceintelligence.com - Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.
Service Performance Group www.spgweb.com - Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
Service Research Corporation www.serviceresearch.com
Service Sleuths by Howard Roberts www.howardservices.com
ServiceProbe www.pwgroup.com
ServiceSense www.servicesense.com - Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
ServiceTRAC, Inc. www.servicetrac.com - National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.
SG Marketing Group www.sgmarketing.com - Company description, services offered, and online shopper application.
Shadow Shopper Agency www.theshadowagency.com - Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.
Shop’n Chek www.shopnchek.com.au - Offers mystery shopping and market research services for customer satisfaction measurement in Australia and New Zealand. profile and contacts.
Shop’n Chek International www.shopnchek.com - Mystery shopping and market research services for customer satisfaction measurement.
Shopper Anonymous www.shopperanonymous.com - Australian mystery shopping organization.
Shoppers Inc. www.shopperjobs.com
Shoppers Critique International www.shopperscritique.com - Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.
Shoppers’ View www.shoppersview.com - Provides mystery shopping on site and by telephone to the retail industry. Online application.
Shoppers, Inc. www.shoppercomments.com - Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource.
Sights on Service www.secretshopper.com
Sinclair Service Assessments www.ssanet.com - Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.
Sipe and Associates www.sipeandassociates.com - Provides customer service evaluations, mystery or secret shopping services.
SNEAK PEAKms spbon.com - Offers a variety of customized mystery shopper and caller services.
Sparagowski & Associates www.sparagowski.com
Speedmark Information Services www.speedmarkweb.com - Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.
Spies in Disguise www.spiesindisguise.com
Support Financial Resources, Inc. www.serviceexperiences.com - Customer-driven mystery shopping and consultative services specializing in the financial services industry.
Sutter Marketing suttermarketing.com - Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.
SystemChec by Orillio & Associates www.systemchec.com
Tenox Appraisal Systems www.weshop4u.com - Customer satisfaction measurement specialists.
Tern Consultancy www.ternconsultancy.co.uk - Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
TES/Rapid Chek www.rapidchek.com
Texas Shoppers Network www.texasshoppersnetwork.com
The Field Force www.thefieldforce.com
The Hotel Shopping Network www.hotelmysteryshopper.com - Provider of hotel mystery shopping and sales training services to the hospitality industry.
The Insight Group International www.theinsightgroupintl.com - Provides food and beverage service evaluations and full property evaluations for hotels.
The Kirandt Group, LLC www.kirandt.com - Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.
The Performance Edge, Inc www.pedge.com - Mystery Shopping services. Customer Service Feedback. Online application.
The Secret Shopper Company www.secretshoppercompany.com - Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
The Service Quality Department www.service-quality.com
The Soloman Group www.thesolomongroup.com
TNS Intersearch www.intersearch.tnsofres.com
Trend Source www.trendsource.com
U.S. Mystery Shoppers, Inc. usmysteryshoppers.com - Offers services to retail and service industries in the United States. Online application.
Verification Roberte Inc. www.roberteverifications.com - Providing mystery shopping, customer service evaluation, surveys and analysis. Specializing in retail and food industries. Covers Canada and USA.
Video Eyes www.videoeyes.net
Video Stars Real Time Video Training www.videoeyes.netHidden camera video captures real-time employee interactions to improve customer service, sales, and other target areas.
Webbtech Data webbtech.com Quality assurance company specializing in mystery and comparison shopping.
Westcoast Mystery Shopping westcoastmysteryshopping.com Specializes in serving smaller retail chains throughout North America.