Would you cancel a shop that sounded like a completely different shop than what the scheduler told you once you looked at the paperwork?

This shop is with one of my favorite companies that I trust and that usually doesn't have ridiculous requirements.

However, the scheduler told me that on this particular clothing shop all I had to do was take a couple pieces of clothing in the dressing room, record the stock numbers on them, and then count how many we're on the racks. She said it wasn't even required to speak to an associate and it sounded relatively easy.

However, I just checked out the paperwork and an associates name is REQUIRED, I have to check for all sizes in certain clothing and if they don't have a size I have to ask for it (I wear a l/Xl, what if they don't have a small or are out of different sizes in different pieces of clothing), ask if I can try on a piece that is on a mannequin (what if they have my size on the rack?), and a whole page of other things. I would've never taken the shop had I known this.

I really don't want to do this now, but I'm leery of canceling. Anyone else have an experience like this? I know one thing. I won't be doing this again and I'm really dissappointed in the company.

I consider this unethical behavior on the part of the scheduler. Cancel as soon as possible with a note that if you had all the information that you now have received, you would not have taken this shop. Save the e-mail. In retail this is called bait and switch and is illegal and I , for one am tired of it. They expect honesty from us and I expect the same from them.

Example: I was offered a shop that I accepted which was an "easy" home improvement store, one that I like, and when I got the real guidelines said that I had to go to 3 depts (ok) but 2 of them had to be buying large packages, like 20 lb bag of dog food and or 20 lb bagof sand from the garden center. I replied that my back would not allow me to lift 2 20 lb bags to the car and then take them to my house. Nor did I need them. (No dog) Let us know how it turned out as I think this is a major MS issue.
Cyn

Marion, do what you feel is right. As for me, I refuse to be taken advantage of. If I feel that I was misled into signing up for a crappy shop, I have no qualms about canceling. I've done it a couple of times, and I made sure to let the scheduler know why.

We discussed this on another thread recently. Plenty of shoppers won't cancel, no matter how badly they're getting screwed. But I wouldn't be able to get past the resentment I would feel if I did a shop like this. I'm in this for me. The MSCs who pull this crap generally aren't worth shopping for anyway, in my opinion.

I know the shop you're talking about, I keep getting emails to do one of the shops
because a new location just opened up in my area.But after reading the details
the job does not pay enough for all the details that are required.I don't know why they don't just give you a authorization letter,that way one could really do a thorough audit.I guess the MSC would have to pay more and I don't think that's gonna happen.These MSCs keep wanting more info but don't want to pay more.

I don't know the shop, but if this is not a new relationship and there is time for the shop to be rescheduled, I would contact the scheduler and cancel. Or, at least start a dialogue with the scheduler about it -- if these shops have been difficult to schedule, perhaps they would be willing to offer a bonus. You never know.

I completely agree with Mantis and cynb. Out of consideration for my self-respect, I absolutely refuse to permit anyone to use me.

I also know of this shop and also cancelled it once I got all the details. Way too much work for the $. I made them not allow it into my cancellation rate because of the misrepresentation from the scheduler.

Well if you could have found something you could use, it's a better opportunity to seek help from an employee. I hate making up fake questions for the people I target.

OP that is definitely disappointing. I'd contact the scheduler and say all that extra information was not given by her and if you still need to do it. You would think they would be asking for your dress size in your demographic info if they have shops like that. Most mannequins have on a size small.




cynb Wrote:
-------------------------------------------------------
> I consider this unethical behavior on the part of
> the scheduler. Cancel as soon as possible with a
> note that if you had all the information that you
> now have received, you would not have taken this
> shop. Save the e-mail. In retail this is called
> bait and switch and is illegal and I , for one am
> tired of it. They expect honesty from us and I
> expect the same from them.
>
> Example: I was offered a shop that I accepted
> which was an "easy" home improvement store, one
> that I like, and when I got the real guidelines
> said that I had to go to 3 depts (ok) but 2 of
> them had to be buying large packages, like 20 lb
> bag of dog food and or 20 lb bagof sand from the
> garden center. I replied that my back would not
> allow me to lift 2 20 lb bags to the car and then
> take them to my house. Nor did I need them. (No
> dog) Let us know how it turned out as I think this
> is a major MS issue.
> Cyn

I'd like to add my opinion to this discussion.

To me, it would depend if the misrepresentation is material or no, minor issues I can ignore, major issues I would definitely cancel.

If you do not want to do this shop, cancel it but not without telling the scheduler why.

I have done this more than once. I always include the schedulers information brief/email content in the response and then the shop notes after it.

Unless we say no, when these situations occur, we can't stop the misrepresentation.

I brought this same subject up a few months back, but for a phone shop that was misrepresented. There was a mixed response with some saying they would never cancel, they'd just do it and then never accept it again. I disagree with that. As long as shoppers are doing that, schedulers will continue to misrepresent the details just to get it filled, and we'll all pay the price for that. I chose to cancel when it happened to me, and I felt so much better for having done so. If we don't stand up for ourselves, then who will?

I would definitely cancel and say why. A lot of shops are advertised as "easy" but aren't so I totally ignore that in the description. I once accepted a sub shop which paid something like $8 reimbursement with a $5 bonus and then found out this "easy" shop had 18 pages of instructions and required a ridiculous amount of detail. I promptly cancelled and said it was not worth what was being offered for that amount of work.

The great part about most Prophet based companies is that you can review the guidelines and questionnaires before acceping an assignment. Not so with SASSIE. I Have accepted and then cancelled when the resposibilities/amount of data input has been minimized by schedulers. I hate doing this and will often do one or two before saying, "Never again". I am particularly suspicious of Intellishop with regard to this, especially as it pertains to "luxury auto" and "simple phone inquiries" I have tried asking schedulers for the legnth of the reporting form before acceptance and usually do not receive an answer. It's a tough call.....get burned and then learn.

MarionS,
the shop is very easy but it is only worth it if you get a good bonus to make it a $16 and up. Once you do a couple of them and get how the flow goes, they are very easy to do and you can do the other chain stores of that company in each mall as the scenario is identical and the report is a breeze. (They are the heavily perfume at the entrance clothes shops, right?) I would not cancel with this company because it goes in your file and a lot of the decisions on whether they stop using you as a shopper is made by a computer.

had one phone shop that paid $5 to call a bank in Georgia... did it wrong the first time... called... did it again... they wanted a third go... and i said nope... stuff it... not enough money...

the appartment shop i signed up for said i needed to call and make an appointment... said nothing else... i called... lady on the phone said i needed to fill out an application and give her info pertaining to medicare/ssd... i said no thanks... emailed the scheduler and they said that i did not have to fill out an application and did not have to give anything... obviously some disconnect there... told them to stuff it too

my main shtick is honesty...

if the scheduler is being honest and the client is being honest its fair game... but if there's an issue in the very beginning? how do i know that there wont be more issues during the shop and how do i know i might do something that invalidates the shop?... or that the point is for me to be invalidated so they can use the shop form for free?

we are in the business of first impressions... as are they... so i know they understand it when i say "No. Your shop/pay is not good enough for me."... of course i unlike other people have a fulltime job so its understandable if others can not afford to flake...



Edited 1 time(s). Last edit at 02/25/2012 07:03AM by cooldude581.

KateH Wrote:
-------------------------------------------------------
> MarionS,
> the shop is very easy but it is only worth it if
> you get a good bonus to make it a $16 and up. Once
> you do a couple of them and get how the flow goes,
> they are very easy to do and you can do the other
> chain stores of that company in each mall as the
> scenario is identical and the report is a breeze.
> (They are the heavily perfume at the entrance
> clothes shops, right?) I would not cancel with
> this company because it goes in your file and a
> lot of the decisions on whether they stop using
> you as a shopper is made by a computer.

I have not heard of software sorting elimination. Can you provide more detail on this?

cooldude581 Wrote:
-------------------------------------------------------
> had one phone shop that paid $5 to call a bank in
> Georgia... did it wrong the first time...
> called... did it again... they wanted a third
> go... and i said nope... stuff it... not enough
> money...
>
> the appartment shop i signed up for said i needed
> to call and make an appointment... said nothing
> else... i called... lady on the phone said i
> needed to fill out an application and give her
> info pertaining to medicare/ssd... i said no
> thanks... emailed the scheduler and they said that
> i did not have to fill out an application and did
> not have to give anything... obviously some
> disconnect there... told them to stuff it too
>
> my main shtick is honesty...
>
> if the scheduler is being honest and the client is
> being honest its fair game... but if there's an
> issue in the very beginning? how do i know that
> there wont be more issues during the shop and how
> do i know i might do something that invalidates
> the shop?... or that the point is for me to be
> invalidated so they can use the shop form for
> free?
>
> we are in the business of first impressions... as
> are they... so i know they understand it when i
> say "No. Your shop/pay is not good enough for
> me."... of course i unlike other people have a
> fulltime job so its understandable if others can
> not afford to flake...


Disconnect like this happens between schedulers of lesser companies v. what happens in the real world, especially with with phone contact followed by visit assignments. You did the right thing by contacting the scheduler when things happened "outside the box". You saw a train wreck coming and knew that the blame would fall on your lap, as well as countless minutes trying to justify actions that were beyond your control. The better companies/schedulers understand this and support shoppers. The lessers find a way to blame shoppers for their lack of communication with clients.