For me, they would have to have several serious issues in order to give the lowest rating of "unacceptable". Limp fries would bring a perfect shop down one notch to "very good". Limp fries and long service time, down to "good", etc.
Mantis Wrote:
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> How do you rate your satisfaction? For me, it's
> an automatic "unacceptable" if the fries or
> sandwich is inedible, or if the soda is improperly
> mixed. I can handle a lukewarm sandwich, but if
> the fries aren't hot and crisp, they're vile. I
> can't drink a soda that isn't mixed properly,
> either.