LisaSTL Wrote:
-------------------------------------------------------
> You have stated this before. I was just paid by
> Intellishop for a video new car job. I most
> certainly did not stand there like a stone. While
> I allowed the associate to lead the conversation,
> I was involved. Obviously they have that all
> recorded and I still received a 10. I have never
> left a car dealership without being offered a
> business card. That include those 15 minute shops
> where you are just getting a little bit of pricing
> information.
I do not know how you can be "involved" if you can not ask questions or ask for clarification of a feature or benefit. The guidelines clearly state you must listen only. The client wants to know what the sales person gives you without prompting.
Again, it is my SUGGESTION that you ask for the business card up front so ou can "take notes on the back of it" and get that requireemnt out of the way as they will reject your shop if you do not upload an business card.
As with any SUGGESTION I offer, take it or leave it.
>
> Piled Hip Deep, PHD Wrote:
> --------------------------------------------------
> -----
> > This company talks with forked tounge. They say
> > that you must get a business card. If you do
> not
> > the shop is invalid, You are responsible for
> the
> > salesparson's ommision. You are to ask them to
> > take their time and lose a rotation spot but
> you
> > are instructed not to ask any questions about
> > features. The client wants to know what they
> will
> > offer without prompting.
> >
> > If you ever bought a vehicle you ask questions
> If
> > they mention a feature and do not elaborate and
> > you are interested you ask them to tell you
> more.
> > The client forbids you from acting like a
> natural
> > shopper as you can not ask questions You get
> the
> > boot without getting a business card as they
> want
> > to get back into rotation as quickly as
> possible.
> >
> >
> > Beware! ask for a business card. "Do you have
> your
> > business card. I want to jot notes and know who
> > gave me the information." It may sound like you
> > are asking for them to bid on the sale and that
> is
> > what you should do. Warn them if they low ball
> you
> > when you come back for the price3 quoted you
> will
> > not buy as you can not trust them. Now you got
> > them thinking you are a serious buyer that will
> > not be screwed.