1. I completed 8 shops yesterday. Two for Gfk. I also completed six shops for Gfk a couple of days ago.
2. I went to the mall location, took a photo of the entrance I used to get in. Before doing so, I Geoverified my location. I completed the onsite portion of the shop. I went back out to my van and did the online report and uploaded the photos. One photo of the business card and one of the mall entrance. According to shop guidelines, the mall doesn't allow picture taking while inside. So, I couldn't take a picture of the kioske I visited.
After doing the first shop, I repeated the same process, since my second shop was in the same mall. The only difference was instead of uploading a business card, I uploaded a brochure that the associate wrote his name and phone number on. I fully completed the two shops before leaving the parking lot and felt good for doing it. I did do a second Geoverify, and photo of the entrance at a slightly different angle, so as not to jeapordize my shop with duplicate photos, or information. Now I was on to the next 75 miles and six shops that were not related to Gfk.
3. My workday and family time took me well into the early morning hours. At approximately 3:40 AM I decided to look at my email inbox for the last time of my day. I found four emails from the "Proofer" of Gfk indicating I needed to correct the wrong photos I submitted at "item 9.01u." I immediately considered my fault and went to my "Shop Log." Two of the eight total shops I did for Gfk in the past couple of days had an annotation in the "Reviewer Comment." The annotations were exactly as the emails. I re-opened the shop and found the two different photos I took of the mall entrance. At that point I went back to my email inbox and sent a reply to the Proofer indicating why I took the photos of the mall entrance and not of the store inside the mall. My reply was factual only, and carried no emotion with it. I also used the email messaging system attached to the shop: "Help/Contact." This was to let my scheduler know I was on top of the photo issue and could he let me know how to rectify the issue.
I sent my reply to the scheduler within a couple of minutes of the Proofer's email to me. My reply to the Proofer was timestamped at 3:47 AM, which was one minute of the last email was sent to my inbox. Within 5 minutes my inbox was slammed with so many emails telling me the same thing over, and over. It was the exact same email I received from the Proofer. It would not stop coming.
4. I took a "Screen Shot" of my computer using the "Function Key+prt sc" to attach what I was seeing in an email to the scheduler for the shop. I showed how the only email on the whole page of "Old Mail" was the Proofer's email to me. The email to the scheduler gave a run-down of what happened in the past few minutes. It also included the exact view of what I was seeing on my computer monitor. All Proofer emails! Totally jammed up my email box.
5. This morning at 9:00 AM I found two automated emails from Gfk letting me know: "There is no need for your to visit this location." The two shops had been cancelled. I sent another email to the scheduler about this. It looks as though I had never done the shops and they were cancelled due to my lack of responsibility in fulfilling my obligation. I haven't received an type of insight as to why the shops are no longer mine! I expect maybe a reply after the weekend.
Hence my question: "Has anyone completed shops with GfK and had it canceled after the submission?"
2. I went to the mall location, took a photo of the entrance I used to get in. Before doing so, I Geoverified my location. I completed the onsite portion of the shop. I went back out to my van and did the online report and uploaded the photos. One photo of the business card and one of the mall entrance. According to shop guidelines, the mall doesn't allow picture taking while inside. So, I couldn't take a picture of the kioske I visited.
After doing the first shop, I repeated the same process, since my second shop was in the same mall. The only difference was instead of uploading a business card, I uploaded a brochure that the associate wrote his name and phone number on. I fully completed the two shops before leaving the parking lot and felt good for doing it. I did do a second Geoverify, and photo of the entrance at a slightly different angle, so as not to jeapordize my shop with duplicate photos, or information. Now I was on to the next 75 miles and six shops that were not related to Gfk.
3. My workday and family time took me well into the early morning hours. At approximately 3:40 AM I decided to look at my email inbox for the last time of my day. I found four emails from the "Proofer" of Gfk indicating I needed to correct the wrong photos I submitted at "item 9.01u." I immediately considered my fault and went to my "Shop Log." Two of the eight total shops I did for Gfk in the past couple of days had an annotation in the "Reviewer Comment." The annotations were exactly as the emails. I re-opened the shop and found the two different photos I took of the mall entrance. At that point I went back to my email inbox and sent a reply to the Proofer indicating why I took the photos of the mall entrance and not of the store inside the mall. My reply was factual only, and carried no emotion with it. I also used the email messaging system attached to the shop: "Help/Contact." This was to let my scheduler know I was on top of the photo issue and could he let me know how to rectify the issue.
I sent my reply to the scheduler within a couple of minutes of the Proofer's email to me. My reply to the Proofer was timestamped at 3:47 AM, which was one minute of the last email was sent to my inbox. Within 5 minutes my inbox was slammed with so many emails telling me the same thing over, and over. It was the exact same email I received from the Proofer. It would not stop coming.
4. I took a "Screen Shot" of my computer using the "Function Key+prt sc" to attach what I was seeing in an email to the scheduler for the shop. I showed how the only email on the whole page of "Old Mail" was the Proofer's email to me. The email to the scheduler gave a run-down of what happened in the past few minutes. It also included the exact view of what I was seeing on my computer monitor. All Proofer emails! Totally jammed up my email box.
5. This morning at 9:00 AM I found two automated emails from Gfk letting me know: "There is no need for your to visit this location." The two shops had been cancelled. I sent another email to the scheduler about this. It looks as though I had never done the shops and they were cancelled due to my lack of responsibility in fulfilling my obligation. I haven't received an type of insight as to why the shops are no longer mine! I expect maybe a reply after the weekend.
Hence my question: "Has anyone completed shops with GfK and had it canceled after the submission?"
M. Monty
MSPA Silver Certified.
Undercover Essentials video certified
PV 500 ECO...Will Travel
MSPA Silver Certified.
Undercover Essentials video certified
PV 500 ECO...Will Travel