Target from EPMS 2011 called me a "mystery shopper"

LisaSTL Wrote:
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> Moron

The moron, troll, asshat, whatever...has left the building. Thanks Jacob and/or mods.

Any guesses on how long it will take for him to clone himself?

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More Discussions About Ellis Property Management Services / EPMS (All Companies)

u s senator Wrote:
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> what the hell is a pilates studio class is it
> where leasing agents can
> spot mystery shoppers

Are you sure you have the faculties to conduct mystery shops? Good Lord! You must either be 12 (although I think most 12-year-olds have heard of pilates in this day & age) or a complete moron. Or, maybe just an ass! Yeah, I think that one's it. Ha!

Practitioner of the Nerdly Arts.

@ StormCloud ~ He has already been booted off the island.

My wife and I utilize google voice. It's free!

I would ask what gave it away and then send all emails off to the company. This certainly sounds like an integrity issue. Agents are often pretty spot on with their jobs, it makes me wonder how many of these apt shops were actually not affected by recorded phone calls.

knitgirl13 Wrote:
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> I'm new and just did three shops for EPMS. I was
> actually wondering if EPMS gives them a copy of
> the report including my information, or if they
> just figured it out based on the narratives? One
> of the three "targets" e-mailed me back to thank
> me for the kind words in my report, and it really
> caught me off guard. If it was a less than great
> leasing agent, that would make me extremely
> uncomfortable.

DrSquash Wrote:

>
> Sidenote: In general, if on the other end of the
> transaction (the employee getting shopped on a
> regular basis), trying to play "spot the shopper"
> will have potentially undesirable results.
> Especially if you're wrong and especially if
> you're not doing your best job all the time.
> That's why they are called mystery shops...

Dr. Squash,

You are so right. I did a shop and the salesperson spent so much time trying to "out" me (he actually asked me if I was a shopper) that he did not sell me on the item. I would say a good 80% of the shop he was asking questions designed to trip me up. The scheduler was horrified and thankful that I had told him I had no idea what he was talking about. It was kind of fun to write the report, because I would hate to have had him treat me like that if I were a real prospect. Ugh.

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Target from EPMS 2011 called me a "mystery shopper"

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