The shop I did for years and years required the cashier, the bagger, or even another customer catch the item PRIOR to the total being given. I would never try to hide the item and it was easier for me if they did catch it...it would be a yes answer rather than a no with an explanation. Less work for me.
Liz
LegendsOfBatman Wrote:
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> Back in the, well, a long time ago, I was a
> cashier. I had a mystery shopper say I did not
> catch the item in BoB, BUT i did.
> Hated that. My one and only (to my knowledge) and
> I was pissed. I got in trouble for catching it?
> Sure, it was at the end, I totaled the order, but
> *I* caught it.
> When trapping cashiers, be sure to let THEM catch
> it. The lady had the item "hidden", and I said,
> "Oh, you have ____ under your cart". I ended up
> getting yelled at because SHE apparently liked
> catching minimum wage cashiers screw up.
>
>
>
> ctalbert Wrote:
> --------------------------------------------------
> -----
> > I have done lots of these shops and was
> surprised
> > to see so many of the items under the cart not
> > seen. I would say for every 10 that I have done
> 8
> > were not discovered until I pointed it out.