Anyone know about fixing camera glasses?

I was out doing some video MSing today and the cord of my camera glasses got caught in my door, and of course I didn't notice and shut the door....the plug/prong thing got bent to shiz rendering my glasses unusable....

Anyone know a place to get them fixed? I know it can be done, I just don't know where to go....

Thanks!

ShopperShel

MSPA Gold Certified
Undercover Essentials Video Certified


Have video equipment, will travel!

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The only person I know of is Dave McCall. Check your private messages.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
Thanks!

ShopperShel

MSPA Gold Certified
Undercover Essentials Video Certified


Have video equipment, will travel!
Dave is great, and his prices for repairs are too.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Camera glasses sound amazing- sorry to hear yours got smushed, hope they can be fixed! Do you know if anyone does MS camera glasses video trainings?
Katrina,
The use of the video cam glasses is quite limited becasue the video product is negatively influenced by the wearer moving his/her head. Viewers have reported sensations akin to motion sickness. They are good for drive-thrus or locations, like car rental counters, where counter height can block the view of the targe for a button cam. The body mounted button camera is needed for shops like new homes, apartments, new cars, assisted living, etc., where the shopper needs to be able to keep the target on camera while turning the head to look as something that is being pointed out across the room, etc.

That said, I suppose that the new video training group that is offering training at the IMSC conferences and at a feew other venues in 2014 can probably help you to learn both methods. For more info check out VSN [www.videoshoppingnetwork.org] where there is a permanent topic on video training resources.

Most of what you need to know when doing long format video shops (15 minutes or more of one-on-one interaction on camera) is NOT about the technology; it's about having scenarios, back stories and unique follow-up info that will conceal your identity effectively and techniques for keeping the target framed in the scene a very high percentage of the time.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Katrina,
The use of the video cam glasses is quite limited becasue the video product is negatively influenced by the wearer moving his/her head. Viewers have reported sensations akin to motion sickness. They are good for drive-thrus or locations, like car rental counters, where counter height can block the view of the target for a button cam. The body mounted button camera is needed for shops like new homes, apartments, new cars, assisted living, etc., where the shopper needs to be able to keep the target on camera while turning the head to look as something that is being pointed out across the room, etc. In addition, longer shops tend to require that the camera be blocked when the shopper encounters a reflective surface that would risk putting the shopper's image into the video. Shoppers learn to be proactive about covering the cam before enntering bathrooms in apartment shops, or elevators that may have mirrored walls. Whi;e glasses mounted cam can be redirected in those instances, all of that head swiveling just makes for mor dizzying video; and, of course, just covering the cam with one's hand or a brochure is not very practical, lol.

That said, I suppose that the new video training group that is offering training at the IMSC conferences and at a feew other venues in 2014 can probably help you to learn both methods. For more info check out VSN [www.videoshoppingnetwork.org] where there is a permanent topic on video training resources.

Most of what you need to know when doing long format video shops (15 minutes or more of one-on-one interaction on camera) is NOT about the technology; it's about having scenarios, back stories and unique follow-up info that will conceal your identity effectively and techniques for keeping the target framed in the scene a very high percentage of the time.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Tried calling Dave, no answer.... :0(

ShopperShel

MSPA Gold Certified
Undercover Essentials Video Certified


Have video equipment, will travel!
Shel,
My contact has always been via email thru his site.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
What's the website please, Wales?

ShopperShel

MSPA Gold Certified
Undercover Essentials Video Certified


Have video equipment, will travel!
Try this [www.mccalltech.net]

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
Thank you, Walesmaven!! Loved reading your insight! Video shopping is very daunting to me but it is something I hope to learn how to do in the future. If I can ever get to a conference, I will be signing up for classes for sure!
crowfro Wrote:
-------------------------------------------------------
> shoppershel, have you ever had any issues with
> using the camera glasses?


I don't use them all that often, but when I do...no. I haven't had any problems (aside from the problem I originally posted about here but that was my bad). Most of the video shops I do though don't want you to use the camera glasses so I really haven't had much use for them.

ShopperShel

MSPA Gold Certified
Undercover Essentials Video Certified


Have video equipment, will travel!
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