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Informa Mortgage Shop

November 25, 2013 02:39PM
Has anyone done a phone mortgage shop for Informa? After reading the guidelines, it appears I have to print out a 31 page questionnaire, fill it out along with the online questionnaire, then FedEx everything back to Informa. I don't mind filling out a questionnaire, but 31 pages? That's a ridiculous amount of paperwork to print out.
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More Discussions About Informa Research Services (All Companies)
November 25, 2013 03:04PM
The phone shops I've done for them lately do not require forms to be mailed in and I have not printed the questionnaire.
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November 25, 2013 03:34PM
Some of their shops do actually require this. You have to send in your written notes along with submitting it online. Perhaps they use it to make sure editors are not changing things. Not all of the shops require it, but if it is mentioned, then it is likely required.
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November 25, 2013 04:02PM
Actually, you can use the hard copy survey to check off the T/F and multiple choice questions, fill in dates etc. THEN, you can append a Word document with all of the narrative answers that you have entered into the online version. Just be sure that you write into the first page of the hard copy a request that they "See attachment for all narrative answers."

They have some clients that still require a hard copy of the survey.

Be sure to sign the hard copy if the instructions state that you must.

The Informa folks are really great to work with, IMHO.

Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel

Poor customer service? Don't get mad; get video.
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November 25, 2013 09:36PM
I enjoy Informa very much, and always do the handwritten first, then the online off of the handwritten work.
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November 25, 2013 09:55PM
I like those Informa shops. I generally write broken sentences on the form I send in...breaking everything into key words, then I use that to fill out the online form. So far I've had no problems with them.

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Have PV-500 & willing to travel.
"Answers are easy. It's asking the right questions which is hard." (The Fourth Doctor, The Face of Evil, 1977)

"Somedays you're the pigeon, somedays you're the statue.” J. Andrew Taylor

"I have never met a man so ignorant that I couldn't learn something from him." Galileo Galilei
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