I was supposed to do an oil change shop today and due to rainy weather, bad traffic and early closing hours on a Sunday, I was not going to make it in time to meet the "arrive an hour before closing" requirement. I performed other shops instead, drove home and e-mailed Joni, my scheduler right away. Within minutes, she responded and changed the shop date for me.
I just wanted to post a positive message about a scheduler since they seem to get bashed a lot. And it is great being able to reach someone on a weekend. :-)
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“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix
“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain
“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone