@tktmaster- Your dilemma is my biggest pet peeve with MSC's. As shoppers we are often graded,reports edited and otherwise
dictated to for the slightest of things. Years ago you might well have received partial pay or an apology email
from the Scheduler or MSC. Not so much today. It is becoming more of a one way street.
CureMS has the right idea in emailing the MSC before hand to clarify what happens when you cannot reach the
target and abide by the MSC guidelines. I like the idea of asking straight out whether you will be partially paid
for your time and effort. While it's an extra step it seems to be a necessary one.
In your case and I am sure many others you have helped the MSC do their job by letting them know their information is invalid and allowed them to update their file on this client. The fact that they ultimately will not be paid is
based on the lack of their own due diligence for their client and personally I am tired of taking the hit by not being compensated
or able to "grade" the instructions I was given.
Edited 1 time(s). Last edit at 05/04/2014 05:32PM by ishoparound.